NHS Admin jobs in Shrewsbury and Telford

The Shrewsbury and Telford Hospital NHS Trust are lucky to have an excellent non-clinical support team that play a vital role in ensuring our hospitals maintain the highest of standards for patient care. We have a wide variety of roles to accommodate all skills including domestic services, administration, communications and secretarial.

If you are a motivated and passionate about working in a caring environment, then you will fit right in with the non-clinical support team at The Shrewsbury and Telford Hospital NHS Trust. To view the full range of roles, take a look below or sign up for our job alerts. 

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NHS Admin jobs in Shrewsbury and Telford - Professional Lead - Radiology

Radiology Centre

  • This role helps lead and develop the Radiology Service to make sure patients receive safe, high-quality care.
  • Works closely with senior leaders to manage the day-to-day running of the service and support future improvements.
  • Leads and supports radiology staff, including recruitment, training, performance, and professional development.
  • Ensures the service follows important laws, safety standards, policies, and quality requirements.
  • Monitors service performance, helps solve problems, and supports improvements to patient care and staff experience.
  • Builds strong working relationships with colleagues across the Trust and other healthcare organisations to deliver the best outcomes for patients.

Salary: £66,582.00 – £77,368 per annum Closing Date: 25/09/2026 Job Ref: 223-PLR-709 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5 hours per week (Mainly Monday to Friday, some weekend working; participation in Trust on-call, cross site working)

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NHS Admin jobs in Shrewsbury and Telford - Patient Flow Co-ordinator

Accident & Emergency Department (RSH)

  • The role supports the Emergency Department by helping manage patientadmissions, discharges and movement through the department.
  • It involves working closely with Nurse Coordinators to keep patients safe andensure tests, decisions and bed use run smoothly.
  • The post holder will help nurses with basic patient care tasks, recordobservations, move patients safely and support clinical admin work.
  • They will help monitor delays, chase results, share information and keep goodcommunication with staff, patients and other teams.
  • The role requires good organisation, accuracy and the ability to stay calmwhile working in a busy hospital environment.
  • The post holder will work mainly at one hospital site but may be asked tosupport the other site when needed.

Salary: £25,760.00 – £27,476 per annum Closing Date: 28/09/2026 Job Ref: 223-PFC-711 Location: The Royal Shrewsbury Hospital Contract: Fixed Term - 12 months Hours: 37.5

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NHS Admin jobs in Shrewsbury and Telford - Clinical Systems Support Floorwalker

IT Department (SBP)

  • Provide friendly, hands-on support to staff using new clinical computer systems across hospital and community settings.
  • Help colleagues use digital systems safely and confidently by answering questions, giving guidance and reinforcing training.
  • Identify and resolve routine system issues, escalating more complex problems to the appropriate support teams when needed.
  • Work closely with trainers, digital teams and operational staff to ensure a smooth introduction of new systems and ways of working.
  • Keep accurate records of support provided, common issues and improvement opportunities to help develop services and staff knowledge.
  • Build positive relationships with staff at all levels, supporting them through change while maintaining patient confidentiality, data security and safety standards.

Salary: £28,392.00 – £31,157 per annum Closing Date: 28/09/2026 Job Ref: 223-CSF-664-A Location: The Shrewsbury Business Park Contract: Fixed Term/Secondment - 12 months Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Operations Manager - Dermatology & Oral and Maxillofacial Surgery - Internal Vacancy

SACC Management Team

  • Lead the day-to-day running of Dermatology and Oral & Maxillofacial Surgery (OMFS) services, ensuring patients receive safe, high-quality care.
  • Manage staff, budgets, performance and resources to make sure services run efficiently and meet local and national standards.
  • Work closely with doctors, nurses and other teams to improve patient care, reduce waiting times and support service development.
  • Use information and data to monitor performance, manage risks and help services achieve their goals.
  • Support and develop staff, promoting a positive, inclusive and supportive working environment.
  • Lead service improvement projects and help deliver the Trust’s wider goals by finding new and better ways of working. 

Salary: £57,528.00 – £64,750 per annum Closing Date: 29/09/2026 Job Ref: 223-OMD-722 Location: Shrewsbury Contract: 12 month secondment (please discuss this opportunity with your substantive line manager prior to submitting your application) Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Project Coordinator - Cancer Services (Internal Vacancy)

Cancer Services Department

  • This role helps coordinate projects that improve cancer services and patient care across the Trust.
  • The post holder will support and lead improvement projects, helping to make sure work is completed on time and achieves positive results.
  • They will work closely with clinical and non-clinical teams, building good relationships and supporting staff through change.
  • The role includes organising meetings, preparing reports and project documents, tracking actions, and providing administrative support to the Cancer Services team.
  • The post holder will use data and information to identify opportunities for improvement, monitor progress, and support better patient pathways.
  • Strong communication, organisation, and computer skills are essential, along with a commitment to NHS values, confidentiality, and putting patients at the centre of everything they do.

Salary: £32,073.00 – £39,043 per annum Closing Date: 29/09/2026 Job Ref: 223-PCC-725 Location: Shrewsbury Contract: 12 month secondment (please discuss this opportunity with your substantive line manager prior to submitting your application) Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Centre Manager - Obstetrics, Maternity & Neonates

Obstetrics, Maternity & Neonatal Centre

  • This role helps lead and manage services within the Centre, making sure patients receive safe, high-quality care.
  • Works closely with clinical leaders and other teams to plan, improve and develop services that meet the needs of patients and the Trust.
  • Oversees the day-to-day performance of services, ensuring targets are met and patients receive timely care. • Uses information and data to monitor performance, identify improvements and support effective decision-making.
  • Leads business planning, workforce planning and service development to ensure services remain sustainable and meet future healthcare needs.
  • Ensures strong governance, risk management and health and safety processes are in place to protect patients, staff and services. 

Salary: £66,582.00 – £77,368 per annum Closing Date: 29/09/2026 Job Ref: 223-CMO-600-A Location: Telford Contract: 12 months (Fixed Term or secondment for internal applicants) Hours: Full time - 37.5 hours per week (Monday to Friday)

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NHS Admin jobs in Shrewsbury and Telford - Clerical Assistant - Breast Imaging - INTERNAL

Breast Imaging

  • Provide clerical support for the Breast Imaging Department, including managing appointments and patient records.
  • Welcome patients at reception, check them in, and update attendance details on the department’s computer systems.
  • Answer phone calls and emails, helping patients and healthcare professionals with their queries.
  • Prepare and file mammography records and keep the filing system organised and up to date.
  • Work mainly at Princess Royal Hospital, with occasional travel to other Trust sites in Shropshire.
  • Communicate effectively with patients, staff, and other hospitals, always showing tact and empathy. 

Salary: £25,272.00 – £25,272 per annum Closing Date: 02/10/2026 Job Ref: 223-CAB-705 Location: The Princess Royal Hospital, Telford Contract: Permanent Hours: Full time/ Part time/ Job share - 37.5 hours per week (7 day working pattern to include weekends, evenings and bank holidays. Part time hours also considered.)

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NHS Admin jobs in Shrewsbury and Telford - Rota Co-ordinator - Anaesthetics - INTERNAL

Theatres Anaesthetics and Critical Care

  • Plan, organise and maintain doctor rotas, ensuring shifts are covered and patient safety is always supported.
  • Arrange temporary doctor cover (locums) when needed and work closely with consultants, medical staffing teams and agencies to fill vacancies.
  • Monitor sickness, annual leave and study leave, ensuring accurate records are kept and suitable cover is arranged. • Communicate regularly with doctors, consultants and key departments, providing rota updates and resolving staffing issues.
  • Help improve rota and staffing processes to increase efficiency, reduce costs and minimise errors.
  • Produce weekly rota plans, maintain staffing systems and provide high-quality administrative support across the division.

Salary: £32,073.00 – £39,043 per annum Closing Date: 02/10/2026 Job Ref: 223-RCA-715 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: Full time - 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Project Manager *INTERNAL ONLY POST*

Clinical and Scientific Services Management Team

  • Lead and manage projects that help improve services across the Trust and support important organisational goals.
  • Work with a wide range of teams, managers and clinical staff to plan, organise and deliver projects on time and to a high standard.
  • Monitor project progress, manage risks and issues, and provide clear updates, reports and information to senior staff.
  • Support service improvement by reviewing processes, helping teams make changes and ensuring projects achieve positive outcomes.
  • Organise meetings, maintain project records and use data to support decision-making and measure success.
  • Build positive working relationships with colleagues and stakeholders, providing guidance, support and effective communication throughout projects. 

Salary: £39,959.00 – £48,117 per annum Closing Date: 05/10/2026 Job Ref: 223-PJM-691 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Senior People Advisor - Absence Management Specialist

Facilities Management Team

  • This role helps managers improve employee wellbeing and reduce sickness absence across Estates, Facilities and MES services.
  • Support managers to manage sickness absence fairly, confidently and in line with Trust policies.
  • Provide expert advice on employee wellbeing, attendance management and helping staff return to work successfully.
  • Deliver training, coaching and practical guidance to help managers build their skills and use key HR systems effectively.
  • Monitor absence data, produce reports and identify opportunities to improve staff attendance and service performance.
  • Work closely with managers, Occupational Health and People teams to improve processes, support employees and help achieve Trust absence reduction targets. 

Salary: £39,959.00 – £48,117 per annum Closing Date: 05/10/2026 Job Ref: 223-SPA-723 Location: Shrewsbury Contract: 6 month fixed term Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Clinical Complaints Case Manager

Complaints

  • This role manages formal complaints from patients, families and carers, making sure each concern is reviewed fairly, thoroughly and within agreed timescales.
  • The post holder investigates complaints, works with patients and staff to understand the issues raised, and helps find solutions where possible.
  • They prepare clear and accurate written responses, explaining complex information in a way that is easy to understand.
  • The role supports services to learn from complaints by identifying themes, monitoring improvement actions and helping to make patient care safer and better.
  • They work closely with clinical and non-clinical teams, chair meetings when needed, and provide advice on handling complaints effectively.
  • The post holder maintains accurate records, contributes to reports and training, and promotes a positive culture where feedback is used to improve services. 

Salary: £39,959.00 – £48,117 per annum Closing Date: 05/10/2026 Job Ref: 223-CCM-716 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: Full time - 37.5 hours per week (Monday to Friday, 9-5)

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NHS Admin jobs in Shrewsbury and Telford - Trainee Clinical Coder

Clinical Coding Department

  • Review patient records and identify important medical information about a patient’s care and treatment.
  • Translate medical terms into standard clinical codes using national coding rules and guidelines.
  • Enter clinical coding information accurately onto hospital systems within agreed timescales.
  • Check records carefully to help ensure hospital data is complete, accurate and suitable for reporting and analysis.
  • Work towards national clinical coding qualifications and take part in training to develop knowledge and skills.
  • Work professionally with colleagues across the Trust and support high standards of data quality and patient information management. 

Salary: £25,760.00 – £27,476 per annum Closing Date: 05/10/2026 Job Ref: 223-TCC-730 Location: Telford Contract: Permanent Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Complaints Case Manager- INTERNAL

Complaints

  • Manage a range of formal complaints from patients, families and carers, making sure they are handled fairly and within agreed timescales.
  • Look into complaints carefully, gather the right information and work with the people involved to understand their concerns and what they would like to happen.
  • Write clear and accurate responses to complaints, making sure all concerns are answered in a way that is easy to understand.
  • Work with patients, families and staff to help resolve concerns, including leading meetings and handling sensitive or difficult conversations with care and understanding.
  • Identify common themes and learning from complaints, helping teams make changes that improve patient care and services.
  • Keep accurate records, prepare reports and support the wider PALS and Complaints team, including providing cover and helping to train staff. 

Salary: £39,959.00 – £48,117 per annum Closing Date: 05/10/2026 Job Ref: 223-CCM-731 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: Full time - 37.5 hours per week (Monday to Friday, 9-5)

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NHS Admin jobs in Shrewsbury and Telford - Housekeeper - Shrewsbury Elective Surgery Hub

Shrewsbury Elective Surgery Hub

  • The role involves helping to keep the ward clean, tidy, and safe, including looking after equipment, beds, and supplies.
  • You will support staff by preparing patient areas, giving out meals and drinks, and helping with non-clinical tasks that make patients comfortable.
  • You will check stock levels, make sure items are in date, and report any problems to the nursing team.
  • You will communicate well with patients, visitors, and staff, answer the phone politely, and pass on messages clearly.
  • You will follow Trust policies, attend training, and work as part of the team while always acting in a professional and respectful way.

Salary: £25,272.00 – £25,272 per annum Closing Date: 05/10/2026 Job Ref: 223-HKP-732 Location: Shrewsbury Contract: Permanent Hours: Part time, 22.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Community Diagnostic Centre Receptionist

Community Diagnostic Centre

  • You’ll be the first point of contact for patients and visitors, welcoming them to the service and helping with questions or directions.
  • You’ll book patients in for their appointments, confirm appointment details and make sure they know where they need to go.
  • You’ll provide day-to-day admin support, including answering phone calls, printing reports, dealing with post and helping staff with queries.
  • You’ll use a range of computer systems to manage patient and appointment information, so you’ll need good keyboard and basic computer skills.
  • You’ll protect patient information at all times and follow safety, privacy and workplace procedures.
  • You’ll work as part of a busy team, while also using your own judgement. You’ll need to stay calm, organised and kind when supporting patients and families who may be worried or upset. 

Salary: £25,272.00 – £25,272 per annum Closing Date: 06/10/2026 Job Ref: 223-CDR-712 Location: Hollinswood House Contract: Permanent Hours: Full time 37.5 hours per week, part time hours and job share also available

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NHS Admin jobs in Shrewsbury and Telford - Facilities Assistant - Domestic Services

Domestic Services Department

  • The role is multi-skilled, working across Cleanliness, Catering and Portering to support hospital services.
  •  Staff will work shifts including early, late, night and weekend hours as part of a rota.
  •  Duties include cleaning hospital areas, transporting patients and equipment, and helping with food service for patients, staff and visitors.
  • Team members must follow health and safety rules, infection control procedures and food hygiene standards.
  • The job involves physical tasks such as lifting, moving equipment and walking long distances.
  • Staff will also provide support in emergencies and assist patients, visitors and clinical teams when needed

Salary: £25,272.00 – £25,272 per annum Closing Date: 06/10/2026 Job Ref: 223-TFA-736 Location: Telford Contract: Permanent Hours: Part time hours available (please see advert text for further details)

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NHS Admin jobs in Shrewsbury and Telford - Head of Pay Services

Pay Services

  • Lead the Payroll, Pensions and Expenses service for three NHS Trusts, supporting more than 13,000 employees.
  • Make sure staff are paid correctly and on time, and that expenses and pension services are managed accurately and efficiently.
  • Provide expert advice to senior managers on payroll, pensions, pay rules and NHS terms and conditions.
  • Manage and support the Pay Services team, helping staff develop their skills and deliver a high-quality service.
  • Ensure all payroll and pension processes follow HMRC, NHS, legal and data protection requirements.
  • Work with teams across the three Trusts to improve services, solve problems and deliver excellent customer support. 

Salary: £57,528.00 – £64,750 per annum Closing Date: 06/10/2026 Job Ref: 223-HPS-735 Location: Shrewsbury Business Park Contract: Permanent Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Group Head of Legal

Legal Department

  • Lead the Legal Services Team and provide expert legal advice across The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust.
  • Manage clinical negligence, personal injury and other legal claims, making sure cases are handled fairly, accurately and in line with legal requirements.
  • Represent the organisations at inquests, court hearings and meetings with external partners, including Coroners, NHS Resolution and other agencies.
  • Support, guide and train clinical and non-clinical staff on legal matters, helping them understand their responsibilities and prepare for legal processes.
  • Develop and review policies, procedures and strategies to reduce risk, improve services and ensure compliance with current legislation and best practice.
  • Build strong working relationships with staff, patients, families and partner organisations while providing leadership, support and day-to-day management of the Legal Services Team. 

Salary: £79,504.00 – £91,609 per annum Closing Date: 08/10/2026 Job Ref: 223-GHL-741 Location: Cross site Contract: Permanent Hours: 37.5 hours per week

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