NHS Admin jobs in Shrewsbury and Telford

The Shrewsbury and Telford Hospital NHS Trust are lucky to have an excellent non-clinical support team that play a vital role in ensuring our hospitals maintain the highest of standards for patient care. We have a wide variety of roles to accommodate all skills including domestic services, administration, communications and secretarial.

If you are a motivated and passionate about working in a caring environment, then you will fit right in with the non-clinical support team at The Shrewsbury and Telford Hospital NHS Trust. To view the full range of roles, take a look below or sign up for our job alerts. 

NHS Admin jobs in Shrewsbury and Telford - Assistant Service Manager

Medicine and Emergency Care Division

  • The role supports the smooth running of patient services by helping track waiting times, solving problems in patient pathways and keeping records accurate and up to date.
  • It involves working closely with managers and clinical teams to make sure clinics run well, delays are reduced and targets are met.
  • The job includes helping manage resources and budgets, supporting business planning and contributing to long-term improvements.
  • It also involves supporting staff, helping improve the quality of services and making sure risks are identified and acted on quickly.
  • The role represents the Centre in meetings and works with other teams and organisations to share good practice and support special projects. 

Salary: £28,392.00 – £31,157 per annum Closing Date: 04/05/2026 Job Ref: 223-ASM-309 Location: The Royal Shrewsbury Hospital Contract: Secondment: 10 months Hours: Full time - 37.5 hours per week (Per annum / pro rata)

NHS Admin jobs in Shrewsbury and Telford - Bowel Cancer Screening Centre (BCSC) Audit Lead and Senior Coordinator

Bowel Cancer Screening

  • The role helps run the Bowel Screening Programme by collecting, checking and understanding important data.
  • It supports the team by keeping systems and records accurate, safe and up to date.
  • It looks at trends in patient numbers, waiting times and screening results to help improve the service.
  • It helps plan audits, reports and quality checks to make sure the programme meets national standards.
  • It works with many teams inside and outside the organisation to solve problems, share information and keep the programme running smoothly. It also helps make sure patient information is correct and that any issues are found and fixed quickly. 

Salary: £32,073.00 – £39,043 per annum Closing Date: 04/05/2026 Job Ref: 223-LSC-310 Location: William Farr House, The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Emergency Centre Rota Coordinator

Medical Secretaries - Emergency Assessment

  • This role involves managing the daily staffing schedules for doctors in the Emergency Department to make sure there are enough people working and patients are kept safe. 
  •  You will work closely with senior doctors, managers, and the Medical People Services team to help run the department smoothly. 
  •  You will need to be very organised, good at solving problems, and confident using Microsoft Office.
  • You will help arrange cover for doctors who are off sick or on leave, and make sure all shifts are filled.
  • You will also help with recruitment, keep track of sickness and leave, and make sure all systems and processes are up to date.

Salary: £32,073.00 – £39,043 per annum Closing Date: 05/05/2026 Job Ref: 223-RTC-727-D Location: Telford Contract: Permanent

NHS Admin jobs in Shrewsbury and Telford - Research Quality Assurance and Governance Lead

Research and Development

  • This role helps make sure research and innovation activities run safely, smoothly and to a high standard across the organisation.
  • You will check that research work follows national rules and guidelines by leading audits, monitoring and quality checks.
  •  You will support researchers by helping them gain approvals and guiding them through complex research processes.
  •  You will work closely with senior leaders to improve research services, systems and ways of working.
  • You will help track research activity, report on performance, and prepare clear reports for meetings.
  • You will build good working relationships with staff, partners and outside organisations to support research and innovation.

Salary: £39,959.00 – £48,117 per annum Closing Date: 05/05/2026 Job Ref: 223-RQA-308 Location: The Royal Shrewsbury Hospital Contract: Fixed term: 2 years (secondments considered to internal applicants) Hours: Full time - 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Switchboard Operator

Switchboard Department

  • Switchboard Operators help run the hospital’s 24-hour phone service and act as a key point of contact for staff and the public.
  • They handle calls, give information, and follow set steps for emergency situations.
  • They monitor alarms and quickly inform the right teams when needed.
  • They work as part of a rota that covers days and nights to keep the service running at all times.
  • They work closely with others to keep the department running smoothly and take part in training to stay up to date.
  • They also help improve the service by sharing ideas and taking on other tasks agreed with their manager.

Salary: £25,272.00 – £25,272 per annum Closing Date: 05/05/2026 Job Ref: 223-SBO-163-A Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 30 hours per week

NHS Admin jobs in Shrewsbury and Telford - Acute Frailty Coordinator

Frailty Team

  • This role supports the care of older, frail patients by helping with assessments and making sure their journey through hospital is smooth and timely.
  • It involves gathering patient information, coordinating with doctors, nurses, social services and families, and ensuring patients get the right support for their needs.
  • The job focuses on preventing problems during hospital stays, such as loss of strength or independence, and making sure patients are treated with dignity and respect.
  • You will attend daily team meetings, share updates, and help plan safe discharges.
  • The role also requires spotting and escalating any concerns, while using community resources to support patients and their families.

Salary: This will also be considered as a developmental role aimed to change from band 3 to band 4 position within six months. Closing Date: 06/05/2026 Job Ref: 223-AFC-875-B Location: The Princess Royal Hospital, Telford Contract: Permanent Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Ward Clerk - Endoscopy

Endoscopy

  • The role supports the ward team by helping with day-to-day clerical tasks, such as answering phones, organising patient notes and arranging tests, transport and appointments.
  • It involves keeping patient records accurate and up to date, using computer systems safely and following Trust policies.
  • The post holder will help maintain stock, equipment and paperwork, and report any problems that need fixing.
  • They will work closely with nurses, ward staff and other departments to keep information flowing and support smooth patient care. 
  • The role also includes taking part in training, developing new skills and helping other staff understand clerical processes. 

Salary: £25,272.00 – £25,272 per annum Closing Date: 06/05/2026 Job Ref: 223-WCE-252-A Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 22.5 hours per week (7 day working, 8-4) full time/part time considered

NHS Admin jobs in Shrewsbury and Telford - Business Productivity Manager-Non-medical Workforce and Roster Compliance Assurance (Internal only)

  • This role helps senior nursing leaders make sure staff rosters are planned well and used in the best way.
  • It checks that wards follow the right rules when planning shifts and asking for temporary staff.
  • It brings together information each week so leaders can make safe and cost-effective staffing decisions.
  • It supports teams to use the e-Rostering system correctly and teaches staff how to use it in their daily work.
  • It looks at staffing data to spot problems, track risks and make sure information is accurate and up to date.
  • It works with many teams across the Trust to improve staffing, reduce temporary staff use and support good patient care. 

Salary: Band 6 pending Agenda for Change confirmation Closing Date: 07/05/2026 Job Ref: 223-BPM-352 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: Full time 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Patient Journey Facilitator

Patient Journey Department

• This role helps cover different wards when staff are away or when the team is very busy.

• It involves collecting and checking information about each patient so their care and discharge plans stay on track.

• The job supports doctors, nurses and other teams to make sure patients move through their care pathway without delays.

• It includes talking with patients, carers and other services to help plan safe and timely discharge.

• The role also requires accurate data entry, good use of computer systems and sharing updates with the wider team.

• It involves working independently, solving problems and helping improve how services run across the hospital. 

Salary: £25,760.00 – £27,476 per annum Closing Date: 08/05/2026 Job Ref: 223-PJF-319 Location: The Princess Royal Hospital, Telford Contract: Fixed term for 12 months or secondment fot internal candidates Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Ward Clerk - Ward 10, Short Stay

Ward 10, Short Stay

• The role supports the ward team by helping with day-to-day clerical tasks, such as answering phones, organising patient notes and arranging tests, transport and appointments.

• It involves keeping patient records accurate and up to date, using computer systems safely and following Trust policies.

• The post holder will help maintain stock, equipment and paperwork, and report any problems that need fixing.

• They will work closely with nurses, ward staff and other departments to keep information flowing and support smooth patient care.

• The role also includes taking part in training, developing new skills and helping other staff understand clerical processes. 

Salary: £25,272.00 – £25,272 per annum Closing Date: 08/05/2026 Job Ref: 223-WCP-326 Location: The Princess Royal Hospital, Telford Contract: Permanent Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Lung Cancer Pathway Co-ordinator

Specialist Nurses - Respiratory

• Support the lung cancer nurse specialists and wider clinical team with day-to-day administrative and clerical tasks. 

 • Help track lung cancer patients along their care pathway, making sure appointments, tests and follow-ups happen on time. 
 • Communicate clearly with patients, GP practices and hospital departments to share information and answer queries. 
 • Keep patient records and cancer databases accurate and up to date, supporting audits and national reporting. 
 • Arrange and track patient appointments such as assessments and preparation sessions before treatment. 
 • Raise any concerns or delays to the clinical or operational team to help ensure patients receive safe, timely care. 

Salary: £25,760.00 – £27,476 per annum Closing Date: 11/05/2026 Job Ref: 223-LCC-324 Location: Shrewsbury Contract: Fixed term 12 months

NHS Admin jobs in Shrewsbury and Telford - Cancer Pathway Coordinator

Cancer Services Department

  • Help organise and manage the care of cancer patients across both hospital sites.
  • Make sure patients get their treatment on time and take action if there are delays.
  • Work closely with doctors, nurses, and other teams to plan and adjust patient appointments.
  • Support and take notes during team meetings where patient care is discussed.
  • Use computer systems to track patient progress and make sure records are correct.
  • Help improve how cancer services work and support other staff with training

Salary: £28,392.00 – £31,157 per annum Closing Date: 11/05/2026 Job Ref: 223-CPC-164-B Location: The Royal Shrewsbury Hospital Contract: 12 month fixed term (to cover secondment) Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Receptionist - Patient Access

Patient Access Reception

  • This role helps patients and clinical staff by making sure clinics run smoothly across reception, medical records and clinic preparation. 
  •  You will welcome patients, check them into clinics and update their details using the Trust’s computer systems. 
  •  You will find, prepare and file patient notes so they are ready for appointments, working carefully and safely. 
  •  You will work as part of a team and sometimes on your own, with full training provided in all areas. 
  •  You will handle patient information confidentially and stay calm, polite and professional at all times. 
  •  You may work at either Shrewsbury or Telford and help cover different areas when needed. 

Salary: £25,272.00 – £25,272 per annum Closing Date: 11/05/2026 Job Ref: 223-RPA-331 Location: Shrewsbury Contract: 9 months Fixed Term Hours: Full and part time hours available

NHS Admin jobs in Shrewsbury and Telford - Pharmacy Administration Support Worker - Internal vacancy

Pharmacy Stores Distribution Office Team

  • The role supports the Pharmacy team by helping with important admin tasks so staff can give safe, high‑quality care.
  • It includes keeping electronic systems like eRoster up to date so staff have correct work rotas. 
  • You will help with ordering supplies, keeping communication tools updated, and supporting new starters with their paperwork.
  • The job involves collecting information, helping with audits, and making sure records are accurate and well organised.
  • You will manage your own workload, work well with the team, and keep your skills and training up to date.
  •  The role can be busy and requires good focus, clear communication, and the ability to stay organised. 

Salary: £25,760.00 – £27,476 per annum Closing Date: 12/05/2026 Job Ref: 223-PSW-340 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: hours per week (Mon to Fri)

NHS Admin jobs in Shrewsbury and Telford - Fundraising Officer

Fundraising/Charity

  • This role helps raise money for the hospitals and supports people who want to fundraise.
  • You will help run appeals, events and campaigns to bring in new donors and keep current supporters involved.
  • You will work with staff, volunteers and local groups to promote the charity and build strong relationships.
  • You will create easy‑to‑understand messages and materials to explain how people can support the charity.
  • You will travel across the area to meet supporters and help at events, sometimes in the evenings or at weekends.
  • You will keep accurate records, follow charity rules and help make sure donations are handled safely and correctly.

Salary: £32,073.00 – £39,043 per annum Closing Date: 12/05/2026 Job Ref: 223-FRO-345 Location: William Farr House Contract: Fixed term for 2 years (The fixed term contract starts 2 years from the start date for the candidate.) Hours: Full time - 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Housekeeper - Ward 4

Trauma and orthopaedics

  • The role involves helping to keep the ward clean, tidy, and safe, including looking after equipment, beds, and supplies.
  • You will support staff by preparing patient areas, giving out meals and drinks, and helping with non-clinical tasks that make patients comfortable.
  • You will check stock levels, make sure items are in date, and report any problems to the nursing team.
  • You will communicate well with patients, visitors, and staff, answer the phone politely, and pass on messages clearly.
  • You will follow Trust policies, attend training, and work as part of the team while always acting in a professional and respectful way. 

Salary: £25,272.00 – £25,272 per annum Closing Date: 12/05/2026 Job Ref: 223-HSR-347 Location: The Princess Royal Hospital Contract: Permanent Hours: Part time - 30 hours per week

NHS Admin jobs in Shrewsbury and Telford - Support Secretary to Haematology Fixed Term/Secondment

Medical Secretaries - Clinical Haematology

  • This job is about helping a busy medical team by doing important office work.
  • You will type letters and notes using a computer, sometimes by listening to recordings.
  • You will answer phone calls and help patients who may be worried or upset.
  • You will help keep patient records safe, tidy, and easy to find.
  • You will work with other teams and make sure messages and tasks are shared properly.
  • You will help keep the office running smoothly and support your team when needed. 

Salary: £25,760.00 – £27,476 per annum Closing Date: 12/05/2026 Job Ref: 223-SSH-086 Location: The Royal Shrewsbury Hospital Contract: 6 months - fixed term/ secondment Hours: Full time - 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Support Medical Secretary - Medicine Division

Medicine division

  • This job is about helping a busy medical team by doing important office work. You will type letters and notes using a computer, sometimes by listening to recordings.
  • You will answer phone calls and help patients who may be worried or upset.
  • You will help keep patient records safe, tidy, and easy to find.
  • You will work with other teams and make sure messages and tasks are shared properly.
  • You will help keep the office running smoothly and support your team when needed. 

Salary: £25,760.00 – £27,476 per annum Closing Date: 12/05/2026 Job Ref: 223-SMS-291-A Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: Part time - 18.5 hours per week (Monday - Friday between 8am and 5pm)

NHS Admin jobs in Shrewsbury and Telford - Personal Assistant to Women and Children's Senior Leadership Team

Women and Children's

  • The role provides confidential administrative support to the senior nursing team in Women and Children’s services.
  • It involves managing diaries, organising meetings, preparing papers and taking accurate minutes.
  • The post holder will keep office systems running smoothly, maintain personnel files and ensure training and appraisal records are up to date.
  • They will handle sensitive information with care, work independently in a busy environment and prioritise tasks as demands change.
  • The role also includes managing emails, documents and shared drives, supporting day-to-day office needs and using initiative to solve problems when required. 

Salary: £28,392.00 – £31,157 per annum Closing Date: 12/05/2026 Job Ref: 223-PWT-348 Location: The Princess Royal Hospital, Telford Contract: Fixed term: 12 months (June 2027- Maternity Cover ends) Hours: Full time - 37.5 hours per week (Monday - Friday)

NHS Admin jobs in Shrewsbury and Telford - Finance Manager Level 6 Degree Apprenticeship

Finance

Are you looking to begin a rewarding career in NHS finance while gaining a nationally recognised qualification? This Level 6 finance manager apprenticeship offers an exciting opportunity to earn while you learn, developing your skills within a supportive and dedicated finance team that plays a vital role in delivering high‑quality patient care across the NHS.

Salary: £32,073.00 – £39,043 per annum Closing Date: 13/05/2026 Job Ref: Contract: Apprenticeship, Permanent Hours: Full time 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Head of Analytics (Data Modelling)

Performance and Business Intelligence

  • This role leads how the Trust uses data to understand performance, plan services, and improve patient care.
  • You will be the senior expert in data modelling, helping teams turn complex data into clear and useful insight.
  • You will modernise how data is analysed, using new tools, automation, and predictive methods.
  • You will work closely with senior leaders to explain data and support good decision making.
  • You will lead and develop an analytics team, creating a positive and high-performing working culture.
  • You will make sure all data and reports meet national standards and are accurate, safe, and reliable. 

Salary: £79,504.00 – £91,609 per annum Closing Date: 13/05/2026 Job Ref: 223-HAY-350 Location: Shrewsbury Business Park (with home/remote working) Contract: Permanent Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Support Medical Secretary - Care of the Older Person (Internal only)

Medical Secretaries - Care of the Older Person

  • This job is about helping a busy medical team by doing important office work.
  • You will type letters and notes using a computer, sometimes by listening to recordings.
  • You will answer phone calls and help patients who may be worried or upset.
  • You will help keep patient records safe, tidy, and easy to find.
  • You will work with other teams and make sure messages and tasks are shared properly.
  • You will help keep the office running smoothly and support your team when needed.

Salary: £25,760.00 – £27,476 per annum Closing Date: 14/05/2026 Job Ref: 223-SMS-272-B Location: The Princess Royal Hospital, Telford Contract: 6 month secondment Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Medical Administrator

COOA, Stroke, Ops Team

• The role provides administrative support to help the Stroke TIA service run smoothly, including answering/making calls, booking appointments and recording data.

• It involves following office policies, keeping information confidential and staying up to date with NHS systems and software.

• The job supports quality improvement by working with managers and teams to help patient care run well and resources be used wisely.

• It also involves building good working relationships across the Trust and representing the Centre in a professional way.

• The post holder must use office equipment and computer systems confidently, work in a busy environment with frequent interruptions and travel between sites when needed.  

Salary: £25,760.00 – £27,476 per annum Closing Date: 15/05/2026 Job Ref: 223-MAR-335 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Patient Flow Co-ordinator

Emergency Department

  • The role supports the Emergency Department by helping manage patient admissions, discharges and movement through the department.
  • It involves working closely with Nurse Coordinators to keep patients safe and ensure tests, decisions and bed use run smoothly.
  • The post holder will help nurses with basic patient care tasks, record observations, move patients safely and support clinical admin work.
  • They will help monitor delays, chase results, share information and keep good communication with staff, patients and other teams.
  • The role requires good organisation, accuracy and the ability to stay calm while working in a busy hospital environment.
  • The post holder will work mainly at one hospital site but may be asked to support the other site when needed.

Salary: £25,760.00 – £27,476 per annum Closing Date: 15/05/2026 Job Ref: 223-PFC-221-A Location: The Royal Shrewsbury Hospital Contract: Fixed term for 12 months or secondment for internal applicant Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Senior Moving and Handling Advisor

Manual Handling Team

• Support staff across the Trust to move and handle patients and equipment safely in clinical and non-clinical areas. 

 • Give clear advice on safe moving and handling practices, risk assessments and correct use of equipment. 
 • Help deliver, support and check moving and handling training in classrooms and workplaces. 
 • Work with wards and departments to check standards through audits, inspections and incident reviews. 
 • Provide specialist support for complex patient handling situations, working with staff, patients and carers. 
 • Work closely with the Moving and Handling Lead and team to improve safety and reduce the risk of injury across the Trust. 

Salary: £39,959.00 – £48,117 per annum Closing Date: 24/05/2026 Job Ref: 223-SMH-322 Location: Shrewsbury Contract: Permanent Hours: 22.5 hours per week

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