NHS Admin jobs in Shrewsbury and Telford

The Shrewsbury and Telford Hospital NHS Trust are lucky to have an excellent non-clinical support team that play a vital role in ensuring our hospitals maintain the highest of standards for patient care. We have a wide variety of roles to accommodate all skills including domestic services, administration, communications and secretarial.

If you are a motivated and passionate about working in a caring environment, then you will fit right in with the non-clinical support team at The Shrewsbury and Telford Hospital NHS Trust. To view the full range of roles, take a look below or sign up for our job alerts. 

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NHS Admin jobs in Shrewsbury and Telford - Higher Level Medical Secretary - Oncology

Medical Secretaries - Oncology

  • This role supports doctors and hospital staff by helping to organise their work and manage important information.
  • You will help run the office smoothly, making sure patient records and test results are handled properly. 
  •  You will answer phone calls and messages, and help with meetings and paperwork. 
  •  You will also help plan staff rotas and keep track of holidays and absences. 
  •  Sometimes you will support new team members and help train them. 
  •  You will need to work carefully, stay calm under pressure, and keep private information safe. 

Salary: £27,485.00 – £30,162 per annum Closing Date: 09/03/2026 Job Ref: 223-HLM-081-A Location: Shrewsbury Contract: Permanent Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Primary Care Liaison

Medical Directorate Management Team

  • The role is the main contact for GP practices and hospital staff who need help with questions or problems about patient care between primary and secondary services.
  • It involves handling queries, concerns and complaints, making sure they are recorded properly and responded to in a clear and helpful way.
  • The postholder builds good working relationships with GPs, hospital teams and other staff, using strong communication and listening skills.
  • They help solve problems, including complex or sensitive issues, and support staff to fix any difficulties in patient pathways.
  • The role includes organising meetings and training, keeping records up to date, and managing daily tasks independently in a busy and changing environment.
  • The postholder is expected to work professionally, follow Trust policies, and act as a positive role model for the Trust’s values. 

Salary: £31,049.00 – £37,796 per annum Closing Date: 09/03/2026 Job Ref: 223-PCL-034 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - MDT Administrative Assistant

Cancer Services Department

  • This role is part of the Cancer Services Team, helping to support patients through their cancer treatment journey.
  • You will track patient progress and make sure they receive care within national time targets.
  • You’ll work closely with other teams and use computer systems to keep patient records up to date.
  • You’ll help prepare notes for meetings and make sure important information is shared clearly.
  • You’ll manage your own daily tasks and help keep the department running smoothly.
  • You may also speak with staff from other hospitals and sometimes with members of the public.

Salary: £24,937.00 – £26,598 per annum Closing Date: 10/03/2026 Job Ref: 223-MDT-170 Location: The Royal Shrewsbury Hospital Contract: 12 month secondment Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Switchboard Operator

Switchboard Department

  • Switchboard Operators help run the hospital’s 24-hour phone service and act as a key point of contact for staff and the public.
  • They handle calls, give information, and follow set steps for emergency situations.
  • They monitor alarms and quickly inform the right teams when needed.
  • They work as part of a rota that covers days and nights to keep the service running at all times.
  • They work closely with others to keep the department running smoothly and take part in training to stay up to date.
  • They also help improve the service by sharing ideas and taking on other tasks agreed with their manager.

Salary: £24,465.00 – £24,465 per annum Closing Date: 10/03/2026 Job Ref: 223-SBO-163 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 30 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Receptionist - Patient Access

Patient Access Reception

  • The role involves helping patients when they arrive for their appointments, making sure they are welcomed, checked in and that their notes are ready for the clinical team.
  • It includes preparing, finding and filing patient notes so they are in the right place at the right time. You will use the Trust’s computer system every day to update patient information and keep records accurate.
  • You will work as part of a team across different areas, but you will also be able to work on your own when needed.
  • Training will be provided for all parts of the job, and you will be expected to follow confidentiality rules and the Trust’s values at all times.
  • The job can involve moving around a lot and some physical tasks, and you may work at either the Shrewsbury or Telford site.

Salary: £24,465.00 – £24,465 per annum Closing Date: 12/03/2026 Job Ref: 223-COR-207-A Location: The Royal Shrewsbury Hospital Contract: Fixed Term/Secondment - 12 months Hours: 37.5

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NHS Admin jobs in Shrewsbury and Telford - Medical Laboratory Assistant Supervisor

Blood Sciences

  • The role focuses on supervising and supporting the Medical Laboratory Assistant team so that samples are handled safely, quickly and to a high standard.
  • You will organise daily work, plan staff cover, and make sure samples move smoothly through the laboratory.
  • You will train new and existing staff, help with appraisals, and keep clear and accurate records.
  • You will handle patient samples and data carefully, follow all safety rules, and use laboratory equipment correctly after training.
  • You will also speak with staff and service users in a polite and professional way, and report any problems to the supervising Biomedical Scientist. 

Salary: £24,937.00 – £26,598 per annum Closing Date: 13/03/2026 Job Ref: 223-MLS-183 Location: Royal Shrewsbury Hospital Contract: Permanent Hours: Full time - 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - PALS Officer

PALS

  • The role is the first point of contact for patients, families and the public who need advice or want to share concerns about their care.
  • It involves listening to people, helping them understand their options, and working with staff to look into issues and find fair solutions.
  • The job includes keeping accurate records, spotting patterns in feedback, and helping the Trust learn from concerns so services can improve.
  • It also involves supporting staff through training, helping with reports and audits, and making sure people know how to raise concerns.
  • The role requires calm communication, good judgement and the ability to handle sensitive or emotional situations. 

Salary: £27,485.00 – £30,162 per annum Closing Date: 13/03/2026 Job Ref: 223-PAL-200 Location: The Princess Royal Hospital, Telford Contract: Fixed term: 4 months (to cover maternity leave) Hours: Part time - 22.5 hours per week (hours to be agreed with successful postholder, within core working hours of Monday to Friday, 9-5, with occasional weekend working)

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NHS Admin jobs in Shrewsbury and Telford - Urology Cancer Care Navigator

Specialist Nurses - Urology Surgery

  • This role helps support people with urology cancers by guiding them through their tests, treatment, and follow-up care. 
  • It provides a single point of contact so patients can get help, ask questions, and be directed to the right services at the right time. 
  • The postholder works with the wider Oncology team to check on patients, spot any problems early, and make sure their care plan is followed. 
  • The role involves speaking with patients on the phone or in person to understand their needs and offer information, advice, and support. 
  • It includes keeping patient records up to date, organising tests and appointments, and helping patients to manage their care confidently. 
  • The postholder is expected to learn, develop skills, and work safely and professionally as part of the cancer care team.

Salary: £27,485.00 – £30,162 per annum Closing Date: 16/03/2026 Job Ref: 223-UCN-049 Location: Shrewsbury Contract: Permanent Hours: 30 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Cancer Pathway Cover Tracker

Cancer Services Department

  • This role helps make sure cancer patients move through their treatment pathway on time.
  • It involves checking patient information daily and making sure each person has their next steps planned without delay.
  • The job works closely with clinical and administrative teams to fix any issues that might slow a patient’s care.
  • It also means using data and tracking tools to spot problems early and keep patients within national cancer targets.
  • The role includes coordinating different parts of the patient journey and supporting meetings when needed. 

Salary: £27,485.00 – £30,162 per annum Closing Date: 16/03/2026 Job Ref: 223-CCT-168 Location: The Royal Shrewsbury Hospital Contract: 12 month secondment Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Cancer Pathway Coordinator

Cancer Services Department

  • Help organise and manage the care of cancer patients across both hospital sites.
  • Make sure patients get their treatment on time and take action if there are delays.
  • Work closely with doctors, nurses, and other teams to plan and adjust patient appointments.
  • Support and take notes during team meetings where patient care is discussed.
  • Use computer systems to track patient progress and make sure records are correct.
  • Help improve how cancer services work and support other staff with training

Salary: £27,485.00 – £30,162 per annum Closing Date: 16/03/2026 Job Ref: 223-CPC-164 Location: The Royal Shrewsbury Hospital Contract: 12 month secondment Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Clerical Officer - Outpatient Scheduling Team * INTERNAL ONLY *

Scheduling Services

  • This role is based in the Health Records Department and involves helping with patient bookings, admissions, and managing medical records.
  • You will use computer systems every day to update patient information and help organise appointments.
  • You’ll talk to patients, doctors, and other staff to make sure everything runs smoothly. You’ll be trained to work in different areas and will help cover for other team members when needed.
  • You must follow rules about keeping patient information private and be ready to work flexible hours across different hospital sites. 

Salary: £24,465.00 – £24,465 per annum Closing Date: 17/03/2026 Job Ref: 223-COR-173 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: Full time, 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Warehouse Operative - Medical Records

  • Supporting the relocation of Medical Records to a new site and supporting the day-to-day operations of our new warehouse facility
  • The post holder would be expected to use the Trust’s Patient Administration System (PAS) SEMA, within all areas of Health Records and Patient Access; this will require use of a VDU and keyboard skills daily.
  • Receive, sort and deliver patient records to all wards and departments, including peripheral buildings as instructed by the Medical Records Supervisor.
  • Responsible for the provision of a comprehensive day to day health library service.
  • Ensure that when handling patient information, or discussing patient needs, confidentiality guidelines are strictly adhered to and that close attention is given to the Trust’s Confidentiality Policy and Information Governance guidelines.

Salary: £24,465.00 – £24,465 per annum Closing Date: 17/03/2026 Job Ref: 223-COM-196 Location: Atcham, Queensway, Shrewsbury, Telford Contract: Fixed term 12 months Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Support Medical Secretary

Medical Secretaries - Musculoskeletal

  • This job is about helping a busy medical team by doing important office works
  • You will type letters and notes using a computer, sometimes by listening to recordings.
  • You will answer phone calls and help patients who may be worried or upset.
  • You will help keep patient records safe, tidy, and easy to find.
  • You will work with other teams and make sure messages and tasks are shared properly.
  • You will help keep the office running smoothly and support your team when needed.

Salary: £24,937.00 – £26,598 per annum Closing Date: 20/03/2026 Job Ref: 223-MSK-107-B Location: The Princess Royal Hospital, Telford Contract: Fixed Term - 12 months Hours: Full time, 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Endoscopy JAG and Course Administrator

Endoscopy

  • Support the Endoscopy Coordinator to keep safety and quality standards high, including meeting JAG accreditation requirements.
  • Help organise and run JAG training courses, including preparing materials and liaising with delegates.
  • Provide administrative and project support, such as collecting data, preparing reports, and keeping records up to date.
  • Work with managers and teams to make sure resources are used well and services run smoothly.
  • Assist with audits, compliance checks, and improvements to meet JAG standards.
  • Act as a point of contact for staff and trainees, ensuring good communication and timely support.

Salary: £27,485.00 – £30,162 per annum Closing Date: 20/03/2026 Job Ref: 223-JAG-015 Location: The Royal Shrewsbury Hospital (including cross site working as required) Contract: Permanent Hours: Full time - 37.5 hours per week (worked over 5 days between Monday-Sunday to include some bank holiday working)

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NHS Admin jobs in Shrewsbury and Telford - Operations Manager - League of Friends

League of Friends

  • Oversee the charity’s business administration, records, compliance and membership
  • Organise and coordinate Trustees meetings and prepare papers, agendas/minutes
  • Manage internal and external communications, timely social media and website
  • Support events, volunteers, and community outreach
  • Assist with finances and reporting
  • Maintain and develop CRM systems (Beacon)

Salary: Salary circa £42,000 Closing Date: 26/03/2026 Job Ref: AGS596 Location: Shrewsbury Contract: Permanent Hours: Full time

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