NHS Admin jobs in Shrewsbury and Telford

The Shrewsbury and Telford Hospital NHS Trust are lucky to have an excellent non-clinical support team that play a vital role in ensuring our hospitals maintain the highest of standards for patient care. We have a wide variety of roles to accommodate all skills including domestic services, administration, communications and secretarial.

If you are a motivated and passionate about working in a caring environment, then you will fit right in with the non-clinical support team at The Shrewsbury and Telford Hospital NHS Trust. To view the full range of roles, take a look below or sign up for our job alerts. 

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NHS Admin jobs in Shrewsbury and Telford - Community Engagement Officer

Public Participation Team

  • Support patients, the public and staff by providing information about hospital services, community involvement opportunities and the work of the Public Participation team.
  • Help organise and promote community engagement events, meetings and activities, including preparing materials and supporting events in the hospital and local community.
  • Act as a welcoming point of contact in the Transforming Princess Royal Hospital Hub, responding to enquiries in person, by phone, email and social media.
  • Create and share clear, easy-to-understand information, helping people from all backgrounds get involved and have their voices heard.
  • Carry out a range of administrative tasks, including maintaining databases, updating websites and social media accounts, and supporting team projects
  • Support the sale and promotion of SaTH Charity goods in the Hub while working closely with colleagues, volunteers, community groups and partner organisations. 

Salary: £28,392.00 – £31,157 per annum Closing Date: 11/08/2026 Job Ref: 223-CEO-598 Location: Telford Contract: Permanent Hours: 28 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Digestive Health Centre Administrative Assistant

Specialist Nurses - IBD (RSH)

  • Provides administrative and clerical support to the Digestive Health Centre, helping nursing and clinical teams deliver an efficient service for patients.
  • Maintains and updates patient records, processes referrals, manages documentation, and ensures information is handled accurately and confidentially.
  • Communicates with patients, relatives, colleagues and external organisations, responding to enquiries in a professional and helpful manner.
  • Supports the smooth running of patient pathways by coordinating workloads, managing correspondence, and ensuring important information is shared promptly.
  • Works as part of a wider team, using initiative to prioritise tasks, meet deadlines, and adapt to changing service needs.
  • Follows Trust policies and procedures, contributes to service improvements, and takes responsibility for ongoing learning and development. 

Salary: £25,272.00 – £25,272 per annum Closing Date: 11/08/2026 Job Ref: 223-DHC-595 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5

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NHS Admin jobs in Shrewsbury and Telford - Head & Neck Support Medical Secretary (Internal Only)

Medical Secretaries - Head & Neck (PRH)

  • This job is about helping a busy medical team by doing important office work. You will type letters and notes using a computer, sometimes by listening to recordings.
  • You will answer phone calls and help patients who may be worried or upset.
  • You will help keep patient records safe, tidy, and easy to find.
  • You will work with other teams and make sure messages and tasks are shared properly.
  • You will help keep the office running smoothly and support your team when needed.

Salary: £25,760.00 – £27,476 per annum Closing Date: 11/08/2026 Job Ref: 223-HNS-632 Location: The Princess Royal Hospital, Telford Contract: Fixed Term - 6 months Hours: 37.5

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NHS Admin jobs in Shrewsbury and Telford - Temporary Staffing Coordinator

Workforce Resourcing Team

  • Provide a responsive and efficient temporary staffing service, helping to fill shifts across the Trust quickly and cost effectively.
  • Manage requests for Bank and Agency staff, ensuring bookings are arranged promptly and recorded accurately.
  • Support managers, Bank staff and agencies by resolving queries and helping to ensure a smooth staffing process.
  • Maintain accurate staff records and check that all temporary workers meet required employment and regulatory standards.
  • Produce reports, process timesheets and invoices, and carry out regular checks to keep staffing information up to date.
  • Build positive working relationships with colleagues and stakeholders while promoting excellent customer service and teamwork

Salary: £25,760.00 – £27,476 per annum Closing Date: 13/08/2026 Job Ref: 223-TSC-607 Location: Shrewsbury Contract: Permanent Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Head & Neck Coordinator

Head and Neck Management Team (PRH)

  • The role supports the Centre management team to make sure patient services run smoothly across the Head, Neck and Ophthalmology Centre, helping with tasks linked to service coordination.
  • You will help organise patient admissions and appointments so that beds, theatres and other areas are used safely and well through patient flow management.
  • The job involves working with many different staff to solve problems, share information and keep services running on time using team communication.
  • You will help check performance, look at data and support plans that improve how the Centre works through performance monitoring.
  • The role includes helping to plan new ways of working, supporting projects and making sure staff and patients get clear information through service improvement.
  • You will also speak with patients about sensitive matters in a calm and helpful way, giving non-clinical advice linked to patient support.

Salary: £32,073.00 – £39,043 per annum Closing Date: 14/08/2026 Job Ref: 223-HNC-455-B Location: Telford with cross-site working required Contract: Permanent Hours: 37.5

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NHS Admin jobs in Shrewsbury and Telford - Deputy Group Chief Governance Officer

Trust HQ Directors

  • Support the development and delivery of governance across two NHS organisations, helping to make sure decisions are made safely, fairly and effectively.
  • Provide expert advice and leadership on governance, risk, information management and regulatory requirements across the Group.
  • Help Boards and senior leaders monitor performance, manage risks and ensure the organisations meet their legal and NHS responsibilities
  • Lead work that promotes openness, learning and continuous improvement, including supporting staff to raise concerns safely and confidently.
  • Oversee information governance, data protection and information risk management, helping to keep information secure and used appropriately.
  • Lead and develop governance teams, working closely with senior leaders and partners to support the Group’s goals and future development.

Salary: Competitive salary based on experience Closing Date: 17/08/2026 Job Ref: 223-DCG-618 Location: The Royal Shrewsbury Hospital with travel between Shropshire Community Health NHS Trust and The Shrewsbury and Telford Hospitals sites Contract: Permanent Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Centre Manager - Trauma and Specialist Surgery Centre

SAC Management Team

  • You will lead the day-to-day running of the Trauma & Specialist Surgery Centre to make sure services are safe, high quality, and run well.
  • You will manage staff and support teams to work together and provide the best care for patients. • You will make sure targets are met and services run on time by using data to track performance.
  • You will plan and improve services so they are more efficient and meet patient needs.
  • You will manage budgets and resources carefully to keep services financially stable.
  • You will make sure rules, safety standards, and policies are followed at all times. 

Salary: £66,582.00 – £77,368 per annum Closing Date: 18/08/2026 Job Ref: 223-CMS-573-A Location: Shrewsbury Contract: Fixed term for 15 months to cover maternity leave or secondment for internal candidates Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Ward Clerk - Acute Medical Unit

Acute Medical Unit

  • This role supports the ward team by helping with clerical, admin and computer tasks.
  • You will welcome patients and visitors, answer calls, and help staff by arranging tests, transport and referrals.
  • You will keep patient records up to date, make sure paperwork is correct, and store notes safely.
  • You will work with nurses, doctors and other teams to keep information flowing and help the ward run smoothly.
  • You will follow Trust policies and communicate in a clear and helpful way at all times.
  • You will keep your skills up to date through training and support the team wherever needed across the Unit. 

Salary: £25,272.00 – £25,272 per annum Closing Date: 19/08/2026 Job Ref: 223-WCK-619 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - HTP Clinical Project Support Officer

Hospitals Transformation Team

  • Provide high-quality administrative and secretarial support to the Hospitals Transformation Team, helping the clinical workstream run smoothly each day
  • Act as the first point of contact for questions, giving clear and helpful information to staff, partners and members of the public
  • Organise meetings, manage diaries, prepare documents, and take accurate notes to support team activity
  • Keep records and project information up to date, including staff details, reports and programme documents.
  • Work independently to manage tasks, solve problems and prioritise work in a busy and changing environment
  • Communicate and build good working relationships with a wide range of people, including staff, managers and external organisations. 

Salary: £28,392.00 – £31,157 per annum Closing Date: 19/08/2026 Job Ref: 223-CSO-432-A Location: Shrewsbury (with cross site travel and homeworking) Contract: 22 months fixed term (due to short term funding) Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Housekeeper - Ward 25: General Medicine

Ward 25

  • This role helps keep the hospital ward clean, safe and well organised.
  • You will make sure supplies like food, linen and equipment are stocked and in good condition.
  • You will support nurses by helping with meals, moving equipment and talking to patients.
  • You will attend meetings and share useful information with the team.
  • You will follow safety rules and training to protect yourself and others.
  • You may sometimes work in emotional or busy situations, always under the guidance of a nurse. 

Salary: £25,272.00 – £25,272 per annum Closing Date: 19/08/2026 Job Ref: 223-HKR-624 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 13 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Volunteer Facilitator

Public Participation Team

  • Support and guide volunteers throughout their journey, from recruitment and training to placement and ongoing support.
  • Help manage and develop volunteer services across the Trust, supporting more than 300 volunteers who make a difference to patients and staff.
  • Work closely with hospital teams and community partners to promote volunteering opportunities and attract new volunteers from all backgrounds.
  • Coordinate volunteer placements, ensuring volunteers are matched to suitable roles and have the training, support and equipment they need.
  • Build positive relationships with volunteers, staff and external organisations, acting as a key point of contact for volunteer enquiries and support.
  • Contribute to new volunteer projects and programmes, helping to grow and improve volunteering services across the Trust.

Salary: £32,073.00 – £39,043 per annum Closing Date: 19/08/2026 Job Ref: 223-VNF-634 Location: Shrewsbury (with cross site working as necessary) Contract: Permanent Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Ward Clerk - Gynaecology

Gynaecology

  • This role supports the ward team by helping with clerical, admin and computer tasks.
  • You will welcome patients and visitors, answer calls, and help staff by arranging tests, transport and referrals.
  • You will keep patient records up to date, make sure paperwork is correct, and store notes safely.
  • You will work with nurses, doctors and other teams to keep information flowing and help the ward run smoothly.
  • You will follow Trust policies and communicate in a clear and helpful way at all times.
  • You will keep your skills up to date through training and support the team wherever needed across the Unit.

Salary: £25,272.00 – £25,272 per annum Closing Date: 20/08/2026 Job Ref: 223-WCG-615-A Location: Telford Contract: Permanent Hours: Part time - 22.5 hours per week (would be required to work Saturdays)

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NHS Admin jobs in Shrewsbury and Telford - Maternity Digital Support Officer

Maternity

  • Provides day-to-day support for maternity staff in using digital systems and technology, helping to keep services running smoothly.
  • Checks and improves the quality of data in maternity systems, ensuring information is accurate, complete and reliable.
  • Helps staff with IT issues, provides training and support, and works with the Trust’s IT teams to resolve problems quickly.
  • Supports digital projects and new technology initiatives that improve the way maternity services work and communicate.
  • Produces reports and analyses information to help teams make informed decisions and deliver high-quality care.
  • Works closely with maternity leaders, clinical staff and external partners while maintaining confidentiality and providing excellent administrative support.

Salary: £28,392.00 – £31,157 per annum Closing Date: 21/08/2026 Job Ref: 223-MDS-638 Location: Telford Contract: Permanent Hours: Full time - 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Cancer Pathway Coordinator

Cancer Services Department

  • Co-ordinate the care and treatment journey for people with cancer, helping to make sure they receive appointments, tests and treatment on time.
  • Work closely with doctors, nurses and other teams across both hospital sites to keep patient care running smoothly and to solve any delays.
  • Monitor each patient’s progress, take action when problems arise, and keep patients and their carers informed of any changes to appointments.
  • Support and organise cancer multidisciplinary team (MDT) meetings, record outcomes accurately, and make sure agreed actions are completed.
  • Maintain accurate patient and performance data using a range of computer systems, and produce reports to support high-quality cancer services.
  • Help improve cancer services, support colleagues with training and guidance, and contribute to projects that enhance the patient experience and quality of care.

Salary: £28,392.00 – £31,157 per annum Closing Date: 23/08/2026 Job Ref: 223-CPC-635 Location: Shrewsbury Contract: Fixed term 12 months Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Digital Transformation - Medical Secretary *INTERNAL ONLY POST*

Medical Secretaries - Emergency Assessment

  • Support the move from paper-based systems to electronic patient records and new digital ways of working across the Trust.
  • Use medical secretary experience and knowledge to help design, test and improve new systems and processes.
  • Work closely with clinical, administrative and digital teams to understand current ways of working and help plan future changes.
  • Provide clear information, guidance and support to staff, helping them understand and adapt to new systems.
  • Help deliver training, workshops and engagement activities to ensure staff feel confident using new digital tools.
  • Build positive relationships with colleagues, listen to concerns and help ensure changes are introduced safely and successfully.

Salary: £28,392.00 – £31,157 per annum Closing Date: 23/08/2026 Job Ref: 223-DMS-639 Location: Telford Contract: Secondment 12 months Hours: 37.5 hours per week

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NHS Admin jobs in Shrewsbury and Telford - Senior Performance Analyst

Performance and Business Intelligence (PRH)

  • Work with clinical and senior leaders to provide clear information and insight that helps improve services and patient care.
  • Analyse large sets of data and turn complex information into easy-to-understand reports, recommendations and performance measures.
  • Lead projects that support service improvement, change programmes and the development of new ways of working across the Trust.
  • Provide expert advice, training and support to colleagues, helping them use data and information to make informed decisions.
  • Manage and develop team members, promote good working practices and ensure work is completed accurately and on time.
  • Build strong relationships with staff, managers and external partners to support organisational goals, improve performance and drive continuous improvement.

Salary: £49,387.00 – £56,515 per annum Closing Date: 24/08/2026 Job Ref: 223-SPA-650 Location: The Shrewsbury Business Park Contract: Permanent Hours: 37.5

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NHS Admin jobs in Shrewsbury and Telford - Information Governance Support Officer

SIRO & Information Governance Team (SBP)

  • Support the Trust in meeting data protection, information governance and records management requirements.
  • Help manage and respond to requests for information, making sure they are handled accurately and within legal timescales.
  • Investigate information governance incidents, maintain records and support actions to improve compliance.
  • Deliver information governance training and guidance to staff, helping them understand their responsibilities.
  • Assist with audits, monitoring activities and the Data Security and Protection Toolkit to support good information governance practices.
  • Provide administrative support to the Information Governance Team, including managing enquiries, arranging meetings and maintaining accurate records.

Salary: £28,392.00 – £31,157 per annum Closing Date: 25/08/2026 Job Ref: 223-GSO-646 Location: The Shrewsbury Business Park Contract: Permanent Hours: 37.5

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NHS Admin jobs in Shrewsbury and Telford - Surgical Support Coordinator - Dermatology

SACC Management Team

  • Support the Dermatology team to provide a high-quality service for patients and help ensure appointments and treatments are managed effectively. 
  • Work closely with coordinators and managers to monitor patient pathways and support key NHS waiting time and cancer treatment targets. 
  • Prepare reports, maintain accurate records and help analyse information to support service planning and performance. 
  • Follow Trust policies and procedures, including patient access and confidentiality requirements, to ensure work is carried out safely and correctly. 
  • Build positive working relationships with colleagues across the Trust and contribute to service improvements that benefit patients. 
  • Help manage office resources and supplies, while supporting the efficient and effective use of Trust resources. 

Salary: £25,760.00 – £27,476 per annum Closing Date: 25/08/2026 Job Ref: 223-SCD-536-A Location: Shrewsbury Contract: 12 months Fixed Term or Secondment Hours: 37.5 hours per week

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