NHS Admin jobs in Shrewsbury and Telford

The Shrewsbury and Telford Hospital NHS Trust are lucky to have an excellent non-clinical support team that play a vital role in ensuring our hospitals maintain the highest of standards for patient care. We have a wide variety of roles to accommodate all skills including domestic services, administration, communications and secretarial.

If you are a motivated and passionate about working in a caring environment, then you will fit right in with the non-clinical support team at The Shrewsbury and Telford Hospital NHS Trust. To view the full range of roles, take a look below or sign up for our job alerts. 

NHS Admin jobs in Shrewsbury and Telford - Higher Level Medical Secretary - Oncology

Medical Secretaries - Oncology

  • This role supports doctors and hospital staff by helping to organise their work and manage important information.
  • You will help run the office smoothly, making sure patient records and test results are handled properly. 
  •  You will answer phone calls and messages, and help with meetings and paperwork. 
  •  You will also help plan staff rotas and keep track of holidays and absences. 
  •  Sometimes you will support new team members and help train them. 
  •  You will need to work carefully, stay calm under pressure, and keep private information safe. 

Salary: £27,485.00 – £30,162 per annum Closing Date: 23/03/2026 Job Ref: 223-HLM-081-A Location: Shrewsbury Contract: Permanent Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Administration Assistant

Medical Secretaries - General Surgery (RSH)

  • The role provides day‑to‑day admin support to help the office run smoothly.
  • It involves creating documents, handling calls, and managing emails and letters.
  • You will keep files and records organised, including medical notes.
  • The job includes general office tasks like photocopying and preparing papers
  • You need to work well under pressure, stay organised, and manage several tasks at once. • You must use Microsoft Office confidently and follow all workplace policies and safety rules. 

Salary: £24,465.00 – £24,465 per annum Closing Date: 23/03/2026 Job Ref: 223-AAT-123-B Location: The Royal Shrewsbury Hospital Contract: Fixed Term - 12 months Hours: 37.5

NHS Admin jobs in Shrewsbury and Telford - Maternity Outpatients Supervisor Band 4

Maternity Outpatients

  • This role supports the smooth running of maternity outpatient and scan services by leading the admin team and making sure work is done to a high standard.
  • It involves organising clinics, appointments and staff rotas, and helping to solve problems when plans need to change.
  • The job includes giving patients clear information about their appointments and keeping records accurate and up to date.
  • It also involves training and supporting admin staff, managing supplies and helping improve how the service works.
  • The role requires good communication skills, the ability to stay calm in a busy environment and confidence in making decisions when situations are not routine.

Salary: £27,485.00 – £30,162 per annum Closing Date: 23/03/2026 Job Ref: 223-MOS-206 Location: The Royal Shrewsbury Hospital Contract: Secondment: 12 months Hours: Part time - 22.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - MDT Administrative Assistant

Cancer Services Department

  • This role is part of the Cancer Services Team, helping to support patients through their cancer treatment journey.
  • You will track patient progress and make sure they receive care within national time targets.
  • You’ll work closely with other teams and use computer systems to keep patient records up to date.
  • You’ll help prepare notes for meetings and make sure important information is shared clearly.
  • You’ll manage your own daily tasks and help keep the department running smoothly.
  • You may also speak with staff from other hospitals and sometimes with members of the public.

Salary: £24,937.00 – £26,598 per annum Closing Date: 23/03/2026 Job Ref: 223-MDT-170-A Location: The Royal Shrewsbury Hospital Contract: 12 month fixed term (secondments considered for internal applicants) Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Ward Clerk - Ward 15/16

Ward 15/16

  • This role supports doctors, nurses and other staff by helping with paperwork and computer tasks.
  • You will welcome patients and visitors to the ward and help keep their records up to date.
  • You’ll answer phone calls, help arrange tests and transport, and make sure important documents are sent to the right places.
  • You’ll work closely with the ward team and may help in other areas of the hospital when needed.
  • You’ll use computers and office equipment to help manage patient information safely and correctly.
  • Training will be provided, and you’ll be supported to learn and grow in the role.

Salary: £24,465.00 – £24,465 per annum Closing Date: 23/03/2026 Job Ref: 223-WCC-220 Location: The Princess Royal Telford Hospital Contract: Permanent Hours: Part time - 15 hours per week (Monday 7-3, Tuesday 7-3)

NHS Admin jobs in Shrewsbury and Telford - Bank Warehouse Operative - Medical Records

Working at the site/s to be vacated:

  • Working as part of a team
  • Lifting and moving notes from shelving into cages. Using ladders and step stools as necessary
  • Pushing cages to the loading bay area and supporting with loading them into the vehicle for transportation, via tail lift, to new site

Working at the receiving site:

  • Assist with unloading cages from the vehicle
  • Moving cages into the loading bay area and then into the main filing area
  • Removing notes from cages, working as part of a team to pass notes to filing team who will file away into new shelving areas in numerical order

Salary: £24,465.00 – £24,465 per annum Closing Date: 24/03/2026 Job Ref: 223-COM-196-A Location: Telford / Atcham / Shrewsbury Contract: Bank Hours: Bank

NHS Admin jobs in Shrewsbury and Telford - Patient Flow Co-ordinator

Emergency Department

  • The role supports the Emergency Department by helping manage patient admissions, discharges and movement through the department.
  • It involves working closely with Nurse Coordinators to keep patients safe and ensure tests, decisions and bed use run smoothly.
  • The post holder will help nurses with basic patient care tasks, record observations, move patients safely and support clinical admin work.
  • They will help monitor delays, chase results, share information and keep good communication with staff, patients and other teams.
  • The role requires good organisation, accuracy and the ability to stay calm while working in a busy hospital environment.
  • The post holder will work mainly at one hospital site but may be asked to support the other site when needed.

Salary: £24,937.00 – £26,598 per annum Closing Date: 24/03/2026 Job Ref: 223-PFC-221 Location: The Royal Shrewsbury Hospital Contract: Fixed term for 12 months or secondment for internal applicant Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - PALS Officer

Patient Experience Team

  • The role is the first point of contact for patients, families and the public who need advice or want to share concerns about their care.
  • It involves listening to people, helping them understand their options, and working with staff to look into issues and find fair solutions.
  • The job includes keeping accurate records, spotting patterns in feedback, and helping the Trust learn from concerns so services can improve.
  • It also involves supporting staff through training, helping with reports and audits, and making sure people know how to raise concerns.
  • The role requires calm communication, good judgement and the ability to handle sensitive or emotional situations. 

Salary: £27,485.00 – £30,162 per annum Closing Date: 24/03/2026 Job Ref: 223-PAL-200-A Location: The Princess Royal Hospital, Telford Contract: Fixed term: 4 months (to cover maternity leave) Hours: Part time - 22.5 hours per week (hours to be agreed with successful postholder, within core working hours of Monday to Friday, 9-5, with occasional weekend working)

NHS Admin jobs in Shrewsbury and Telford - Head & Neck Support Medical Secretary

Medical Secretaries - Head & Neck (PRH)

  • This job is about helping a busy medical team by doing important office work.
  • You will type letters and notes using a computer, sometimes by listening to recordings.
  • You will answer phone calls and help patients who may be worried or upset.
  • You will help keep patient records safe, tidy, and easy to find.
  • You will work with other teams and make sure messages and tasks are shared properly.
  • You will help keep the office running smoothly and support your team when needed.

Salary: £24,937.00 – £26,598 per annum Closing Date: 24/03/2026 Job Ref: 223-HNS-208 Contract: Fixed Term/Secondment - 12 months Hours: 30

NHS Admin jobs in Shrewsbury and Telford - Pharmacy Support Officer (Distribution and Stores)

Pharmacy

  • The role supports pharmacy technicians and pharmacists by helping to prepare, deliver and manage medicines across the hospital.
  • It involves keeping stock levels safe and organised, delivering medicines to wards, and carrying out basic dispensing tasks under supervision.
  • The post holder will follow set procedures at all times to keep patients and staff safe.
  • They will also help with reception duties, answer routine enquiries, and work with many different healthcare staff.
  • Training is provided, including completing the NVQ Level 2 in Pharmacy Services. 

Salary: £24,465.00 – £24,465 per annum Closing Date: 25/03/2026 Job Ref: 223-PSD-225 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: Full time - 37.5 hours per week (Monday to Friday with 1 in 4 Saturdays)

NHS Admin jobs in Shrewsbury and Telford - Operations Manager - League of Friends

League of Friends

  • Oversee the charity’s business administration, records, compliance and membership
  • Organise and coordinate Trustees meetings and prepare papers, agendas/minutes
  • Manage internal and external communications, timely social media and website
  • Support events, volunteers, and community outreach
  • Assist with finances and reporting
  • Maintain and develop CRM systems (Beacon)

Salary: Salary circa £42,000 Closing Date: 26/03/2026 Job Ref: AGS596 Location: Shrewsbury Contract: Permanent Hours: Full time

NHS Admin jobs in Shrewsbury and Telford - Medical Administrator

Medicine and Emergency Care Division

  • The role provides administrative support to help the Lung Cancer Screening Programme run smoothly, including preparing reports and managing daily tasks.
  • It involves following office policies, keeping information confidential and staying up to date with NHS systems and software.
  • The job supports quality improvement by working with managers and teams to help patient care run well and resources be used wisely.
  • It also involves building good working relationships across the Trust and representing the Centre in a professional way.
  • The post holder must use office equipment and computer systems confidently, work in a busy environment with frequent interruptions and travel between sites when needed. 

Salary: £24,937.00 – £26,598 per annum Closing Date: 27/03/2026 Job Ref: 223-493-088-A Location: The Princess Royal Hospital, Telford Contract: Permanent Hours: Part time - 15 hours per week (Per annum / pro rata)

NHS Admin jobs in Shrewsbury and Telford - Cancer Pathway Coordinator

Cancer Services Department

  • Help organise and manage the care of cancer patients across both hospital sites.
  • Make sure patients get their treatment on time and take action if there are delays.
  • Work closely with doctors, nurses, and other teams to plan and adjust patient appointments.
  • Support and take notes during team meetings where patient care is discussed.
  • Use computer systems to track patient progress and make sure records are correct.
  • Help improve how cancer services work and support other staff with training. 

Salary: £27,485.00 – £30,162 per annum Closing Date: 31/03/2026 Job Ref: 223-CPC-230 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Receptionist - Patient Access

Patient Access Reception

  • The role involves helping patients when they arrive for their appointments, making sure they are welcomed, checked in and that their notes are ready for the clinical team.
  • It includes preparing, finding and filing patient notes so they are in the right place at the right time. You will use the Trust’s computer system every day to update patient information and keep records accurate.
  • You will work as part of a team across different areas, but you will also be able to work on your own when needed.
  • Training will be provided for all parts of the job, and you will be expected to follow confidentiality rules and the Trust’s values at all times.
  • The job can involve moving around a lot and some physical tasks, and you may work at either the Shrewsbury or Telford site.

Salary: £24,465.00 – £24,465 per annum Closing Date: 31/03/2026 Job Ref: 223-COR-207-B Location: The Royal Shrewsbury Hospital Contract: Fixed Term/Secondment - 12 months Hours: 37.5

NHS Admin jobs in Shrewsbury and Telford - Clerical Officer - Outpatient Scheduling Team

Scheduling Services

  • This role is based in the Health Records Department and involves helping with patient bookings, admissions, and managing medical records.
  • You will use computer systems every day to update patient information and help organise appointments.
  • You’ll talk to patients, doctors, and other staff to make sure everything runs smoothly. You’ll be trained to work in different areas and will help cover for other team members when needed.
  • You must follow rules about keeping patient information private and be ready to work flexible hours across different hospital sites. 

Salary: £24,465.00 – £24,465 per annum Closing Date: 31/03/2026 Job Ref: 223-COR-173-A Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: Full time, 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - SaTH Charity Fundraising Apprentice

Public Participation Team

  • The role supports the SaTH Charity Team by helping with fundraising across Shropshire, Telford and Mid Wales.
  • The job includes talking to staff, supporters and the public, and helping them with their fundraising activities.
  • You will help plan and take part in charity events, create simple fundraising materials, and keep accurate records.
  • The role involves travelling between different sites, so you will need access to a vehicle.
  • You will follow all charity and Trust rules and learn how to fundraise safely and professionally.
  • You will work towards a Level 3 Fundraising Apprenticeship, with time set aside each week for your learning. 

Salary: £24,465 per annum / pro rata Closing Date: 31/03/2026 Job Ref: 223-CFA-237 Location: The Royal Shrewsbury Hospital Contract: 18-month apprenticeship Hours: 37.5 hours per week (includes 20% off the job training)

NHS Admin jobs in Shrewsbury and Telford - Deputy Divisional Director of Operations - Medicine and Emergency Care

Unscheduled Care Management Team

The role supports the Divisional Director by helping to run the division and making sure services meet their targets.

• It involves planning yearly goals, checking performance and helping fix problems when things fall behind.

• The post holder will help manage large budgets, many staff and complex services, always keeping patient safety and experience at the centre.

• They will work with senior leaders, clinicians and partners inside and outside the Trust to improve services and develop new ways of working.

• The role also supports major improvement projects and helps ensure the division follows Trust values and delivers high-quality care. 

Salary: £76,965.00 – £88,682 per annum Closing Date: 31/03/2026 Job Ref: 223-DDO-238 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Clinical Coding Assistant

Clinical Coding

  • This role helps make sure patient records and discharge information are collected, tracked and sent to the right place on time.
  • You will support the Clinical Coding team by finding case-notes, checking where they are, and keeping records accurate.
  • You will learn how patient information moves through the hospital and use the Trust’s systems to help keep data up to date.
  • The job involves answering queries from staff, locating missing information and working with teams across the hospital.
  •  You will build good working relationships with other departments and take part in training when needed. 

Salary: £24,465.00 – £24,465 per annum Closing Date: 31/03/2026 Job Ref: 223-CCA-242 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 223-CCA-242

NHS Admin jobs in Shrewsbury and Telford - Senior PMO Business Partner

Programme Management Office

  • It guides project teams, keeps work on track, and makes sure plans are followed in the right way.
  • It looks at project information and data to help leaders make good decisions.
  • It solves problems early, manages risks, and helps teams keep moving when things get difficult.
  • It works with many staff and partner organisations to make sure everyone is informed and working together.
  • It supports a culture of learning and improvement and helps others develop project skills. 

Salary: £55,690.00 – £62,682 per annum Closing Date: 31/03/2026 Job Ref: 223-SBP-241 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Assistant OD Practitioner

Organisational Development Team

  • The role supports the Organisational Development team to deliver the People Strategy and help improve the culture of the Trust.
  • It helps design, run and review programmes that support staff, leaders and teams to work well and provide better patient care.
  • It works with many different teams to solve problems, remove barriers, and support a positive and inclusive workplace.
  • It uses data, feedback and good practice to guide decisions and improve how teams learn, grow and work together.
  • It helps plan and deliver work on leadership, engagement, change, and teamwork, and supports reporting on progress and impact.
  • It works with partners across the Trust and beyond, helping to share good practice and support continuous learning and improvement. 

Salary: £38,682.00 – £46,580 per annum Closing Date: 31/03/2026 Job Ref: 223-AOP-110 Location: The Princess Royal Hospital, Telford Contract: 12 month secondment Hours: 37.5 hours per week, Monday - Friday

NHS Admin jobs in Shrewsbury and Telford - Senior Assistant Technical Officer - Cardio-respiratory - Bank

Temporary Staffing Department

• This role involves carrying out heart, breathing and sleep tests and making sure the results are recorded clearly and correctly. 

 • You will fit and check equipment such as ECG, blood pressure monitors and sleep study devices, and download the results onto computer systems. 
 • You will help prepare patients for exercise and breathing tests and support the team in keeping all clinical areas clean, safe and ready to use. 
 • You will work with other staff to make sure patient information is processed properly and help with basic office and admin tasks when needed. 
 • You will follow national and local standards, keep up with training, and look after the equipment used in the department. 
 • You will work in a professional and respectful way, supporting the values of the Trust and helping to provide good care for all patients. 

Salary: £24,937.00 – £26,598 per annum Closing Date: 01/04/2026 Job Ref: 223-SAT-236 Contract: Bank Hours: Bank

NHS Admin jobs in Shrewsbury and Telford - Communications and Engagement Assistant

Communications Team

  • This role is part of the Communications team, which helps share important information inside and outside the hospital.
  • You will support campaigns, projects, and events that use different ways to reach people, like social media, websites, and newsletters.
  • The job involves creating written and digital content, helping with media enquiries, and keeping information flowing across the organisation.
  • You will work with different teams and partners, so good communication and teamwork skills are important.
  • The role also includes helping with events, updating materials, and making sure everything meets NHS standards.
  • This is a great opportunity for someone who wants to learn and build a career in communications and PR.

Salary: £27,485.00 – £30,162 per annum Closing Date: 02/04/2026 Job Ref: 223-CEA-008-A Location: The Royal Shrewsbury Hospital Contract: 8 month fixed term (due to short term funding) Hours: 37.5 hours per week

NHS Admin jobs in Shrewsbury and Telford - Clinical Audit Officer

Clinical Audit Department

  • This role supports national clinical audits in the Trust under the guidance of a Clinical Audit Facilitator.
  • You will work with many different clinical teams to collect, check and record information for national audits.
  • You will learn how hospital systems work and use computer tools, including Microsoft Office and online audit systems.
  • The job involves finding patient information, entering data accurately and helping with reports, charts and presentations.
  • You will speak with staff across the Trust, answer routine enquiries and help keep office systems organised.
  • After training, you will use your judgement to collect reliable information and help the team improve patient care. 

Salary: £24,937.00 – £26,598 per annum Closing Date: 03/04/2026 Job Ref: 223-CAO-240 Location: The Royal Shrewsbury Hospital Contract: Permanent Hours: 15 hours per week (9am to 5pm (with half an hour unpaid lunch break) to be worked over 2 days, preferably Thursday and Friday)

NHS Admin jobs in Shrewsbury and Telford - Healthroster Support Officer

People Systems Team

  • This role supports managers and staff in using the Healthroster system each day
  • It helps deliver training so people can use the system correctly and safely.
  • The job involves answering questions, fixing problems, and keeping system information accurate and up to date
  • It also includes giving guidance on data protection and making sure information is handled properly
  • The role works with teams across the Trust and requires good organisation, attention to detail, and the ability to manage your own workload 

Salary: £27,485.00 – £30,162 per annum Closing Date: 03/04/2026 Job Ref: 223-HSO-227 Location: Shrewsbury Business Park (with home/remote working) Contract: Permanent Hours: 37.5 hours per week

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