NHS Admin jobs in Shrewsbury and Telford

• This job is about helping a busy medical team by doing important office work. You will type letters and notes using a computer, sometimes by listening to recordings.
• You will answer phone calls and help patients who may be worried or upset.
• You will help keep patient records safe, tidy, and easy to find.
• You will work with other teams and make sure messages and tasks are shared properly.
• You will help keep the office running smoothly and support your team when needed.

• The role involves helping to keep the ward clean, tidy, and safe, including looking after equipment, beds, and supplies.
• You will support staff by preparing patient areas, giving out meals and drinks, and helping with non-clinical tasks that make patients comfortable.
• You will check stock levels, make sure items are in date, and report any problems to the nursing team.
• You will communicate well with patients, visitors, and staff, answer the phone politely, and pass on messages clearly.
• You will follow Trust policies, attend training, and work as part of the team while always acting in a professional and respectful way. 

• This role is based in the Health Records Department and involves helping with patient bookings, admissions, and managing medical records.
• You will use computer systems every day to update patient information and help organise appointments.
• You’ll talk to patients, doctors, and other staff to make sure everything runs smoothly. You’ll be trained to work in different areas and will help cover for other team members when needed.
• You must follow rules about keeping patient information private and be ready to work flexible hours across different hospital sites.

• This role is based in the Health Records Department and involves helping with patient bookings, admissions, and managing medical records.
• You will use computer systems every day to update patient information and help organise appointments.
• You’ll talk to patients, doctors, and other staff to make sure everything runs smoothly. You’ll be trained to work in different areas and will help cover for other team members when needed.
• You must follow rules about keeping patient information private and be ready to work flexible hours across different hospital sites. 

• Lead and organise the Newborn Hearing Screening Programme across Shropshire, making sure the service runs smoothly and meets national standards.
• Manage, support and develop the Newborn Hearing Screening team, including supervising screeners and administration staff.
• Ensure all eligible babies are offered a hearing screening test within the required timeframe and that families receive clear information and results
• Maintain accurate records, monitor data quality and produce reports to support the safe and effective delivery of the service.
• Oversee hearing screening equipment, including its maintenance, calibration and stock supplies, to ensure it is safe and ready for use.
• Work closely with maternity, neonatal, audiology and other healthcare teams to provide a high-quality screening service and support babies who need further assessment

• The role supports the ward team by helping with day-to-day clerical tasks, such as answering phones, organising patient notes and arranging tests, transport and appointments.
• It involves keeping patient records accurate and up to date, using computer systems safely and following Trust policies.
• The post holder will help maintain stock, equipment and paperwork, and report any problems that need fixing.
• They will work closely with nurses, ward staff and other departments to keep information flowing and support smooth patient care. 
• The role also includes taking part in training, developing new skills and helping other staff understand clerical processes. 

• You will lead the day-to-day running of the Centre to make sure services are safe, high quality, and run well. • You will manage staff and support teams to work together and provide the best care for patients.

• You will make sure targets are met and services run on time by using data to track performance.

• You will plan and improve services so they are more efficient and meet patient needs.

• You will manage budgets and resources carefully to keep services financially stable.

• You will make sure rules, safety standards, and policies are followed at all times. 

• This role supports the Emergency Department by helping at reception, booking patients in and working with ambulance services.
• You will use computers to keep patient records up to date and help with paperwork.
• You will speak with patients, families, and staff to give information and answer questions.
• You may work in different parts of the department depending on the needs of the team.
• You will help make sure patient information is kept private and handled correctly.
• You will work as part of a team to help the department run smoothly, including covering shifts when needed. 

• This role supports doctors, nurses and other staff by helping with paperwork and computer tasks.
• You will welcome patients and visitors to the ward and help keep their records up to date.
• You’ll answer phone calls, help arrange tests and transport, and make sure important documents are sent to the right places.
• You’ll work closely with the ward team and may help in other areas of the hospital when needed.
• You’ll use computers and office equipment to help manage patient information safely and correctly.
• Training will be provided, and you’ll be supported to learn and grow in the role. 

• This role supports the ward team by helping with clerical, admin and computer tasks.
• You will welcome patients and visitors, answer calls, and help staff by arranging tests, transport and referrals.
• You will keep patient records up to date, make sure paperwork is correct, and store notes safely.
• You will work with nurses, doctors and other teams to keep information flowing and help the ward run smoothly.
• You will follow Trust policies and communicate in a clear and helpful way at all times.
• You will keep your skills up to date through training and support the team wherever needed across the Unit.

• Support doctors and managers with the Trust’s appraisal, revalidation and job planning processes, helping to ensure they are completed on time and meet required standards.
• Maintain and update electronic systems and records, ensuring information is accurate, complete and kept confidential.
• Respond to enquiries from doctors, managers and other stakeholders by providing advice, guidance and practical support.
• Produce reports and analyse data to monitor compliance, identify trends and help inform decision making.
• Deliver training and support to users of appraisal and job planning systems, both individually and in small groups.
• Manage a range of projects and administrative tasks, working independently and with colleagues to improve services and achieve key deadlines.

• Support the Medical Examiner team by helping to make sure death certificates are processed correctly and in line with NHS guidance.
• Act as a first point of contact for relatives, NHS staff and external organisations, providing clear information and directing enquiries to the right people.
• Keep accurate records by entering data, maintaining filing systems, scanning documents and updating electronic systems.
• Help coordinate cases by managing correspondence, arranging meetings, preparing paperwork and supporting day-to-day team activities.
• Work closely with GP practices, hospices, hospitals and registration services to ensure information is complete and processed without delay.
• Provide compassionate support to bereaved families, keeping them informed about the Medical Examiner process and what will happen next.