NHS Admin jobs in Shrewsbury and Telford

The Shrewsbury and Telford Hospital NHS Trust are lucky to have an excellent non-clinical support team that play a vital role in ensuring our hospitals maintain the highest of standards for patient care. We have a wide variety of roles to accommodate all skills including domestic services, administration, communications and secretarial.

If you are a motivated and passionate about working in a caring environment, then you will fit right in with the non-clinical support team at The Shrewsbury and Telford Hospital NHS Trust. To view the full range of roles, take a look below or sign up for our job alerts.

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Ward Clerk - Neonatal Unit

Neonatal Unit

The role provides clerical and admin support to help the ward run smoothly and to support patient care.
It involves welcoming patients and visitors, answering calls, and helping staff with tasks such as booking tests, updating records and organising transport.
The postholder keeps patient notes and ward paperwork accurate, safe and up to date.
They work closely with nurses, doctors and other teams to make sure information is shared and tasks are completed on time.
They follow Trust policies at all times and take part in training to keep their skills current. They may also work in other areas of the Trust when short‑term cover is needed.

Salary: £25,272.00 – £25,272 per annum Closing Date: 14/10/2026 Job Ref: 223-WCN-717 Location: Telford Contract: Permanent Hours: Part time - 26 hours per week (08.00-20.00hrs)

Support Coordinator - Womens and Children's (Internal only)

Womens and Children's

Support managers to ensure patients receive timely care and that NHS waiting time targets are met.
Monitor patient information and reports to help manage appointments, waiting lists, and service performance.
Check and update patient pathway records to make sure information is accurate and up to date.
Work closely with colleagues across the Trust to support effective patient care and service improvement.
Prepare and share reports, while following Trust policies, procedures, and confidentiality standards.
Build positive working relationships, promote best practice, and contribute to the efficient running of the service.

Salary: £25,760.00 – £27,476 per annum Closing Date: 18/10/2026 Job Ref: 223-TSC-756 Location: Telford Contract: Secondment: 12 months Hours: Full time - 37.5 hours per week

Digital Transformation - Medical Secretary (Internal only)

Medical Secretaries - Emergency Assessment

Support the move from paper-based systems to electronic patient records and new digital ways of working across the Trust.
Use medical secretary experience and knowledge to help design, test and improve new systems and processes.
Work closely with clinical, administrative and digital teams to understand current ways of working and help plan future changes.
Provide clear information, guidance and support to staff, helping them understand and adapt to new systems.
Help deliver training, workshops and engagement activities to ensure staff feel confident using new digital tools.
Build positive relationships with colleagues, listen to concerns and help ensure changes are introduced safely and successfully.

Salary: £28,392.00 – £31,157 per annum Closing Date: 21/10/2026 Job Ref: 223-DMS-639-A Location: Telford Contract: Secondment 12 months Hours: 37.5 hours per week

Head of Pay Services

Pay Services

Lead the Payroll, Pensions and Expenses service for three NHS Trusts, supporting more than 13,000 employees.
Make sure staff are paid correctly and on time, and that expenses and pension services are managed accurately and efficiently.
Provide expert advice to senior managers on payroll, pensions, pay rules and NHS terms and conditions.
Manage and support the Pay Services team, helping staff develop their skills and deliver a high-quality service.
Ensure all payroll and pension processes follow HMRC, NHS, legal and data protection requirements.
Work with teams across the three Trusts to improve services, solve problems and deliver excellent customer support.

Salary: £57,528.00 – £64,750 per annum Closing Date: 21/10/2026 Job Ref: 223-HPS-735-B Location: Shrewsbury Business Park Contract: Permanent Hours: 37.5 hours per week

Switchboard Team Leader

Switchboard Department

The role helps run the hospital switchboard and supports the Switchboard Manager with daily tasks.
It makes sure all calls are handled quickly, politely and safely, with accurate information recorded.
It supports switchboard staff, helps plan work rotas, and provides training to team members and other staff.
It looks after telephony systems and equipment, helping fix problems and keeping important databases up to date.
It helps improve services by checking data, spotting issues, and suggesting better ways of working.
It acts as deputy for the Switchboard Manager when needed and supports digital projects across the Trust.

Salary: £28,392.00 – £31,157 per annum Closing Date: 22/10/2026 Job Ref: 223-STL-524-B Location: Shrewsbury Contract: Permanent Hours: 37.5 hours per week (Monday to Friday plus participation in on-call rota and out of hours support for system changes)

Ward 7 - Ward Clerk

Ward 7

This role supports the ward team by helping with clerical, admin and computer tasks.
You will welcome patients and visitors, answer calls, and help staff by arranging tests, transport and referrals.
You will keep patient records up to date, make sure paperwork is correct, and store notes safely.
You will work with nurses, doctors and other teams to keep information flowing and help the ward run smoothly.
You will follow Trust policies and communicate in a clear and helpful way at all times.
You will keep your skills up to date through training and support the team wherever needed across the Unit.

Salary: £25,272.00 – £25,272 per annum Closing Date: 23/10/2026 Job Ref: 223-WCL-773 Location: The Princess Royal Hospital, Telford Contract: Permanent Hours: 15 hours per week

Facilities Assistant - Domestic Services

Domestic Services Department

The role is multi-skilled, working across Cleanliness, Catering and Portering to support hospital services.
Staff will work shifts including early, late, night and weekend hours as part of a rota.
Duties include cleaning hospital areas, transporting patients and equipment, and helping with food service for patients, staff and visitors.
Team members must follow health and safety rules, infection control procedures and food hygiene standards.
The job involves physical tasks such as lifting, moving equipment and walking long distances.
Staff will also provide support in emergencies and assist patients, visitors and clinical teams when needed

Salary: £25,272.00 – £25,272 per annum Closing Date: 27/10/2026 Job Ref: 223-TFA-736-A Location: Telford Contract: Permanent Hours: Part time hours available (please see advert text for further details)

Decontamination Technician

Endoscopy Unit

Responsible for cleaning, disinfecting and preparing endoscopes and related equipment so they are safe to use for patient care.
Help maintain a clean, tidy and well-organised decontamination area, ensuring all equipment is working correctly and supplies are stocked.
Follow national, local and Trust procedures to make sure high standards of safety, quality and infection prevention are maintained.
Report equipment faults, stock shortages and any issues that could affect the smooth running of the service.
Keep accurate records and use tracking systems to ensure all equipment can be traced and monitored correctly.
Work closely with colleagues across the Endoscopy Unit, supporting service improvements, training and the delivery of an efficient service across both hospital sites.

Salary: £25,760.00 – £27,476 per annum Closing Date: 27/10/2026 Job Ref: 223-SDT-779 Location: Shrewsbury Contract: Permanent Hours: 26 hours per week

Operations Manager - Emergency Centre (Internal vacancy)

Emergency Assessment Management Team

Lead and support teams across the Centre to provide safe, high-quality care and a positive experience for patients.
Work closely with senior colleagues to plan, improve and develop services, helping the Centre meet its goals and future needs.
Manage staff, budgets and resources effectively to make sure services run smoothly and deliver the best possible care.
Monitor quality, safety and performance, taking action to improve services and reduce risks where needed.
Support and develop staff by promoting learning, teamwork and continuous improvement across the Centre.
Act as a senior leader for the Centre, building strong working relationships with colleagues, patients and partner organisations, and deputising for the Centre Manager when required.

Salary: £57,528.00 – £64,750 per annum Closing Date: 27/10/2026 Job Ref: 223-OME-787 Location: Shrewsbury and Telford Contract: 2 year secondment (please ensure you have obtained permission to be released from your current position as per the policy) Hours: 37.5 hours per week

Assistant Operations Manager (internal only)

Emergency Assessment Management Team

Support the day-to-day running of the Emergency Centre, helping to ensure patients receive safe, high-quality care.
Work closely with clinical, management and support teams to monitor performance, manage resources and improve services.
Analyse information on service activity, quality and finances to identify issues and help deliver effective solutions.
Assist with business planning, budgeting and projects that support the development and long-term success of the service.
Line manage administrative and secretarial staff, supporting workforce planning and continuous improvement.
Build positive relationships with colleagues, patients and external partners, helping the Centre meet its goals and deliver the best possible patient experience.

Salary: £49,387.00 – £56,515 per annum Closing Date: 28/10/2026 Job Ref: 223-AOM-785 Location: Shrewsbury Contract: Permanent Hours: 37.5 hours per week (Expectation to work cross site to ensure appropriate operational cover at least twice a week)