Information Technology roles in the NHS

This page will provide information on opportunities and roles in IT as they become available. If no jobs are available at this time, please fill out a contact form below, or register for our jobs email list to be notified when one goes live.

If you have a logical approach to problem-solving and an interest in technology, working in the NHS IT department could be for you.

Our Information Technology (IT) staff are responsible for designing, implementing and managing the IT infrastructure and systems used to support the delivery of high-quality health care at our Hospitals. Our IT staff diagnose and fix faults, support staff who use the systems, and develop improvements.

Working in the IT Department is challenging and varied, the IT staff provide; Networking, Servers, Storage, System/Interface Development, Websites, Desktop/Mobile Device Management and Project Management services. 

IT staff cover a variety of roles, the qualifications, skills and experience varies depending on the role, entry-level posts will benefit from GCSEs or equivalent qualifications, other roles will require degrees and specialist qualifications appropriate to the Role.

IT staff will require good technical skills and a logical approach to problem-solving. A good team player able to perform under pressure.

IT jobs are covered by the Agenda for Change (AFC) pay scales, they usually work 37.5 hours per week, with some evening and weekend work depending on the needs of the role.

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Information Technology roles in the NHS - Digital System Support Officer

IT Department (SBP)

  • Provide first and second-line support for the Trust’s Electronic Patient Record (EPR) system and other clinical IT systems, helping staff to resolve technical issues quickly and effectively.
  • Work closely with users, system managers and other departments to investigate problems, provide solutions and ensure services continue to run smoothly.
  • Maintain and update EPR system settings, user access and other system configurations to meet the needs of clinical teams across the Trust.
  • Deliver guidance, training and support to users, helping them make the best use of digital systems and follow information security requirements.
  • Assist with testing new software, system changes and digital projects to ensure systems are safe, reliable and ready for use.
  • Keep accurate records of work completed, manage support requests through the IT Service Desk, and contribute to service improvements across the Trust.

Salary: £28,392.00 – £31,157 per annum Closing Date: 14/08/2026 Job Ref: 223-DSO-621 Location: The Shrewsbury Business Park Contract: Fixed Term - 12 months Hours: 37.5

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Information Technology roles in the NHS - Senior Business Intelligence Analyst

Performance and Business Intelligence

  • Use data from different sources to create reports and insights that help improve patient care and NHS services. 
  • Analyse large sets of healthcare data to identify trends, support decision making, and help solve real-world challenges. 
  • Develop and maintain dashboards, reports, and business intelligence tools using modern data and reporting systems. 
  • Work closely with managers, clinicians, and other teams to provide clear, accurate, and meaningful information. 
  • Support projects across the Trust by ensuring data is collected, checked, analysed, and presented to a high standard. 
  • Share expert advice on data analysis and help improve the way information is used across the organisation. 

Salary: £49,387.00 – £56,515 per annum Closing Date: 18/08/2026 Job Ref: 223-SBA-628 Location: Shrewsbury Contract: Permanent Hours: 37.5 hours per week

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Information Technology roles in the NHS - Divisional Business Change Analyst - Patient Record Programme * Internal only *

IT Department (SBP)

  • This role helps the Trust improve the way staff use digital systems to support patient care and everyday work.
  • The post holder works with clinical and non-clinical teams to understand current processes, identify improvements, and help introduce new technology and ways of working.
  • You will analyse how services operate and recommend changes that make the best use of digital systems and technology.
  • You will work closely with staff across the Trust to understand their needs, solve problems, and support improvements to working practices.
  • You will help plan, test, implement and support new digital systems, ensuring they meet the needs of users and improve services.
  • You will deliver training, provide advice and guidance, and support staff during periods of change to help them use systems confidently and effectively.
  • You will monitor progress, identify risks and opportunities, and contribute to projects that support the Trust’s digital transformation goals.
  • You will build strong working relationships with a wide range of stakeholders and act as a specialist source of knowledge on digital systems and business change.

Salary: £39,959.00 – £48,117 per annum Closing Date: 24/08/2026 Job Ref: 223-BCA-648 Location: Shrewsbury Contract: Secondment for 7 months (with potential extension)

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Information Technology roles in the NHS - Clinical Systems Support Floorwalker

IT Department (SBP)

  • Provide friendly, hands-on support to staff using new clinical computer systems across hospital and community settings.
  • Help colleagues use digital systems safely and confidently by answering questions, giving guidance and reinforcing training.
  • Identify and resolve routine system issues, escalating more complex problems to the appropriate support teams when needed.
  • Work closely with trainers, digital teams and operational staff to ensure a smooth introduction of new systems and ways of working.
  • Keep accurate records of support provided, common issues and improvement opportunities to help develop services and staff knowledge.
  • Build positive relationships with staff at all levels, supporting them through change while maintaining patient confidentiality, data security and safety standards.

Salary: £28,392.00 – £31,157 per annum Closing Date: 28/08/2026 Job Ref: 223-CSF-664 Location: The Shrewsbury Business Park Contract: Fixed Term/Secondment - 12 months Hours: 37.5

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Information Technology roles in the NHS - Endpoint Configuration and Deployment Lead

IT Department (SBP)

  • Lead the planning, setup and rollout of computers, laptops, mobile devices and other digital equipment used across the Trust.
  • Support major digital projects, including the Digital Patient Record programme, by making sure devices and systems are ready for use and delivered on time.
  • Provide expert technical support, solving complex IT issues and helping staff make the best use of digital systems and equipment.
  • Work closely with colleagues, managers, suppliers and NHS partners, explaining technical information in a clear and easy-to-understand way.
  • Monitor performance, identify trends and improve processes to maintain high standards of service, security and customer support.
  • Help ensure digital services run smoothly across the organisation, including taking part in an out-of-hours support rota when required.

Salary: £39,959.00 – £48,117 per annum Closing Date: 28/08/2026 Job Ref: 223-ECD-670 Location: The Shrewsbury Business Park Contract: Fixed Term - 12 months Hours: 37.5

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