Non Clinical - Emergency Centre Rota Coordinator

  • Department Medical Secretaries - Emergency Assessment
  • Salary £31,049.00 – £37,796 per annum
  • Closing Date 22/10/2025
  • Location Telford
  • Grade NHS AfC: Band 5
  • Job ref 223-RTC-727
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent

We have a fantastic opportunity to join our fast-paced and exciting Emergency Centre Administration Team as a Rota Coordinator covering the Emergency Departments and Acute Medicine.   We’re looking for someone who thrives on face-to-face engagement with clinicians and values high visibility across departments at both Royal Shrewsbury Hospital (RSH) and Princess Royal Hospital (PRH).

This role is ideal for a proactive communicator who builds strong relationships through in-person conversations and maintains a consistent, approachable presence across clinical teams.

In this vital position, you will:

  • Work closely with the Emergency Centre Clinical Directors and Operational Team to ensure safe staffing is maintained whilst managing the Emergency Centre Support Rota Coordinator 
  • Help ensure safe, efficient, and clinically appropriate staffing across Emergency Departments and Acute Medicine footprints at RSH and PRH.
  • Play a key role in day-to-day staffing decisions and rota coordination

No two days are the same—you’ll need to thrive in a changing environment and balance multiple priorities with confidence.  We’re seeking someone who:

  • Has excellent organisational and prioritising skills.
  • Communicates confidently and clearly with all team members.
  • Is proactive in building relationships
  • Experience of managing rotas via E-roster/Medical on Duty

Main duties of the job

·       The post holder will use their knowledge and expertise of managing medical rotas; E-Rostering/Medic on Duty to identify problems and use their own initiative to provide and enact solutions to rota issues. 

·       Review unexpected absences daily and use own initiative to find and enact solutions to ensure gaps in the rota are mitigated and services can provide safe level of cover, escalating areas of concern to the senior Operational Team if unable to resolve in a timely manner.

  •  Be responsible for arranging the provision of locum cover for doctors in the relevant grades co-ordinating CV Sign Off 

·       Liaise with Agile directly when any urgent cover is required. This will involve the use of initiative and judgement to negotiate hours of cover with medical staff along with liaising with the relevant Consultant.

  •  Work with Agile, Consultant staff and medical teams to attempt to fill temporary vacancies and support them and the operational team in using own initiative to identify longer term solutions to gaps within the medical rota.
  •  Establish and maintain effective administrative systems and processes between Medical People Services, HR and Payroll. Manage frequent change within these systems and update the Centre Management Team and relevant Consultants on progress of the systems and processes.

 

See full job pack for further information 

Working for your organisation

You will be working as part of a friendly, enthusiastic and caring team. This is an excellent opportunity that will support your career development and support you to fulfil your potential

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Look around a little and browse our jobs...

There are many exciting opportunities available for dedicated and loyal staff at The Shrewsbury and Telford Hospital NHS Trust.

Is it time you made a change?

 

Testimonials