Non Clinical - Emergency Centre Rota Coordinator

  • Department Medical Secretaries - Emergency Assessment
  • Salary £31,049.00 – £37,796 per annum
  • Closing Date 04/03/2026
  • Location Telford
  • Grade NHS AfC: Band 5
  • Job ref 223-RTC-727-C
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent

Job overview

 

Are you highly organised, confident in building relationships and motivated to make a real difference to patient care? Come and join our team as a Rota Coordinator! This role is at the heart of ensuring safe and effective staffing across our Emergency Departments and Acute Medicine services.

You’ll be responsible for managing the medical rotas for these departments, using your initiative to problem solve and provide solutions to rota issues, ensuring safe staffing to deliver the best care for our patients. You’ll work closely with the clinical directors and operational team in a fast-paced environment where no two days are the same!

 

Main duties of the job

 

  • Review unexpected absences daily and use own initiative to find and enact solutions to ensure gaps in the rota are mitigated and services can provide safe level of cover, escalating areas of concern to the senior Operational Team if unable to resolve in a timely manner.
  • Be responsible for arranging the provision of locum cover for doctors in the relevant grades, working with the Consultant in getting approval for CVs to allow Medical People Services to progress with agencies.
  • Liaise with Agile directly when any urgent cover is required. This will involve the use of initiative and judgement to negotiate hours of cover with medical staff along with liaising with the relevant Consultant.
  • Work with Agile, Consultant staff and medical teams to attempt to fill temporary vacancies and support them and the operational team in using own initiative to identify longer term solutions to gaps within the medical rota.
  • Work with Medical People Services and Consultant Leads to review rotas ensuring early cover of known gaps.
  • Establish and maintain effective administrative systems and processes between Medical People Services, HR and Payroll. Manage frequent change within these systems and update the Centre Management Team and relevant Consultants on progress of the systems and processes.
  • Be responsible for liaising with Medical Staffing daily regarding the progress of vacant posts. Investigate the causes of any delays and action further with the appropriate staff to find resolution.

 

Working for our organisation

 

Joining our team, you’ll be working with a group of friendly, enthusiastic and caring people. We are committed to supporting each other and delivering the very best for our patients. This role provides an excellent opportunity for your career development. We’ll provide the training, guidance and support required so that you can develop your skills while making a real impact each day.

 

Alongside this, you’ll also get all the benefits of working for the NHS including an excellent pension, generous annual leave, and access to a wide range of staff discounts. SaTH is also proud to offer a variety of learning and development opportunities, flexible working options and access to health and wellbeing services.

 

If you have any questions about the role please don’t hesitate to contact us, and we look forward to receiving your application!

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Candidate Pack
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The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

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