Job overview

A fantastic opportunity has arisen for a permanent Healthcare Assistant to join the Gynaecology Outpatient team. The department has various clinics including; colposcopy, hysteroscopy,  consultation and specialist clinics.

The role requires use of IT, accurate written documentation, recording patient information, logging and sending specimens. Ensuring the clinic environment is clean tidy and running efficiently, trolleys stocked and any issues reported. Working within department policies, procedures and guidelines. You will also act as a patients advocate to ensure high standards for patient experience.

We offer the successful applicants a supportive, happy working environment, training to undertake the role effectively and to be a valued team member.

Main duties of the job

Gynaecology services are excited to offer the opportunity for a Healthcare Assistant with an interest in women's health to come and join our team.

We are a service composing of a 12 bedded ward, Gynaecology Assessment and Treatment Unit (GATU), Early Pregnancy Assessment Service (EPAS)  and our patient Units across both sites.  The successful candidate will be located mainly within the Gynaecology Outpatient Department however may on occasions be required to work on the ward or GATU.

The Gynaecology Outpatient Department prides itself on providing high quality care to all patients within its service. The department is evolving to offer patients a better experience with less time waiting for procedures.

The successful candidate  will be expected to work with the team during patient consultations and  day case procedures such as colposcopy, hysteroscopy and general gynaecology clinics.

Flexibility is required for this post as you will be required to work at both The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford, and you may need to cross sites  in between morning and afternoon clinics.

Working for your organisation

We are a close team in gynaecology outpatients who are part of a wider team within the Women's' Services unit.  We work closely with the doctors to provide optimum care for the patient we serve.

We are looking for a health care assistant who will actively participate as a member of the team, who can communicate effectively to put patients at ease, with a willingness to learn and be flexible, able to work towards team objectives and goals.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.