*INTERNAL ONLY POST*

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Are you an experienced RN with significant experience in capacity management looking for a challenging, demanding but rewarding career?

We are looking to recruit dynamic, confident and motivated senior nurse to join our  Capacity Team at SaTH. The post is for 3 months initially with potential opportunity to extend. If you are passionate, like we are about providing the best care to our patients, this position offers the right individual the opportunity to showcase and develop their leadership and operational skills.

The post holder will be a pivotal in the Capacity Team, to lead and coordinate capacity which supports effective clinical flow for  elective and emergency pathways whilst maintaining patient safety and providing visible senior clinical leadership out of hours on all matters relating to the management of the Hospital sites in the role of Senior Manager on call.

The post holders will be  professional clinical role models who inspire confidence, demonstrate excellent communication, interpersonal, organisation, prioritisation, decision making and problem-solving skills with the confidence and ability to escalate issues outside of the role of responsibilities. You will demonstrate attention to detail and have the ability to collate complex information from multi-factorial sources, analyse the bed capacity situation using information technology, pre-empting planned and non -planned admissions and ensuring there are consistent, proactive systems.

Working from the Operational Command Centre, the post holder will be responsible for leading safe, resilient, and consistent operational site management and facilitating safe and effective patient flow in line with the Trust policies and procedures.

You will have a good understanding of patient flow, discharge and site operations and will have the skills to work collaboratively with clinical and operational leads to support and deliver an efficient and effective service which contributes to the achievement of national and local performance standards.

This is a senior leadership role and is focused on the quality of patient experience through the delivery of high quality, safe and effective care and the post holder will demonstrate the Trust PACT values and behaviours.

Work as part of a rotational team of Capacity and Flow matrons managing patient flow and fulfil the role of the SMOC  out of hours working across both The Princess Royal, Telford  &  The Royal Shrewsbury  Hospital sites.

Provide a visible presence supporting and liaising with the key assessment areas to facilitate patient flow and improve flow through to the speciality base wards and improve the utilisation of the Patient Discharge Lounge.

Working closely with the Head of Patient Flow, you will be required to undertake project work to support delivery of UEC improvements.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.