Non Clinical - Ward Clerk - Ward 37 General Surgery

  • Department General Surgery
  • Salary £24,465.00 – £24,465 per annum
  • Closing Date 20/10/2025
  • Location The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 2
  • Job ref 223-WCS-368
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time - 37.5 hours per week (over 7 days a week)

Job overview

 

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

An exciting opportunity has arisen to join our dynamic team within Ward 37.  You will be part of a group of employees which comprises of doctors, nurses and clerical/administrative staff who provide a high standard of service to patients and relatives attending the department.

Ward 37 is a general surgical ward which comprises several specialities. 

The successful applicant will need to have experience in dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role.  A good telephone manner, confidence and a positive helpful manner is essential. 

The successful applicant will find this role challenging, exciting and rewarding. We wish you every success with your application and look forward to welcoming you to our team.

 

Main duties of the job

 

Duties will include answering the telephone, filing, using the Care Flow and New EPR system and booking appointments.  Working with the team to ensure we maintain high cleanliness standards.  Liaising with professionals from many different departments to assist our patients and staff.  

You will be required to be flexible within the contracted hours.  You will also provide cover for annual leave and sickness.  Full training will be provided for all candidates.

 

Working for our organisation

 

Ward 37 is a 32 bedded ward, mainly general surgery.

The ward has a reputation for delivering high quality of care with a holistic approach.  We work closely with a range of multi-disciplinary teams, which include the Colorectal Nurse Specialist, Vascular nurse specialists, IBD Nurse specialist and the nutrition team.

Ward 37 believe in our Trust values, we are a caring, ambitious team, who are motivated to keep up to date with training and development. We are committed to providing kind, compassionate care. 

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Candidate Pack
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The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

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