Non Clinical - Ward Clerk - Gynaecology

  • Department Gynaecology
  • Salary £25,272.00 – £25,272 per annum
  • Closing Date 20/08/2026
  • Location Telford
  • Grade NHS AfC: Band 2
  • Job ref 223-WCG-615-A
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Part time - 22.5 hours per week (would be required to work Saturdays)

Job overview

 

An exciting opportunity has arisen to join our dynamic team within Gynaecology Unit at The Princess Royal Hospital, Telford.

We currently have a 22.5 hour vacancy become available which would include working and rotating within the gynaecology unit to cover EPAS, GATU, Ward and Clinics. 

The successful applicants will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this demanding role. Duties will include answering the telephone, filing, using our IT systems and booking appointments therefore a good telephone manner, confidence and a positive helpful manner is essential.  

The post holder will be expected to provide clerical, administrative and information technology help to medical, nursing and other staff in relation to the patients being cared for within the Unit.  

Training will be provided for the successful candidates

 

Main duties of the job

 

  • Welcome patients onto the unit, booking patients in, checking details are correct on the system and show patients where to go
  • support with booking clinic appointments
  • cashing up outcome forms
  • To request notes
  • Filing of notes and send them on to coding 
  • Answer telephone calls
  • Order and maintain stock of ward paperwork 
  • cancer referals
  • Book transport and Interpreters 

 

Working for our organisation

 

You will be part of a group of employees which comprises of doctors, nursing staff, support staff and clerical/administrative staff.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Candidate Pack
Apply Now

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Look around a little and browse our jobs...

There are many exciting opportunities available for dedicated and loyal staff at The Shrewsbury and Telford Hospital NHS Trust.

Is it time you made a change?

 

Search Nursing Jobs
Search Doctors Jobs
Search Clinical Support Jobs
Search Non Clinical Jobs

Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

Testimonials