Job overview

An exciting opportunity has arisen to join our friendly team in the ophthalmology outpatients department at The Royal Shrewsbury Hospital as a Trainee Ophthalmic Assistant.

This role is a trainee opportunity, starting as a Band 2 Trainee Ophthalmic Assistant and moving to band 3 once competencies have been met.

We are looking for a caring and motivated individual who has a genuine interest in ophthalmology to join our team on a secondment/ fixed term basis in Ophthalmology Outpatients at The Royal Shrewsbury Hospital. 

The successful candidate must have good communication skills and be able to work well as part of a friendly team in a busy and dynamic environment.  In return, the post offers the opportunity for further development and training within Ophthalmology.

Some weekend and evening working will be required.

Main duties of the job

• This role supports patients as they move through the eye clinic, helping them feel safe, comfortable, and informed.
• You will help nurses with basic care tasks, such as taking observations and assisting with mobility.
• You will talk with patients and their families, helping them understand what is happening and where they need to go.
• You will keep patient information private and help with simple admin tasks like checking clinic lists and keeping records up to date.
• You will help keep the clinic clean, tidy, and well stocked, and prepare equipment for use.
• You will learn new eye‑care skills, such as checking vision, helping with scans, and supporting minor eye procedures.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled "Candidate Job Pack"