Non Clinical - Support Rota Coordinator - Development Opportunity

  • Department Medical Secretaries - Emergency Assessment
  • Salary £27,485.00 – £30,162 per annum
  • Closing Date 07/10/2025
  • Location Shrewsbury
  • Grade NHS AfC: Band 4
  • Job ref 223-SRC-722
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours 37.5 hours per week

Are you an organised and adaptable team player looking to take the next step in your career? We have a fantastic opportunity to join our fast-paced and exciting Emergency Centre Administration Team as a Support Rota Coordinator.  This developmental post offers a clear progression path: starting at Band 3 while you learn the ropes and develop core competencies, then moving into a Band 4 role—typically within 6 months.

In this vital position, you will:

  • Support the Emergency Centre Rota Coordinator and Operational Team.
  • Help ensure safe, efficient, and clinically appropriate staffing across Emergency Departments and Acute Medicine footprints at RSH and PRH.
  • Play a key role in day-to-day staffing decisions and rota coordination.

No two days are the same—you’ll need to thrive in a changing environment and balance multiple priorities with confidence.  We’re seeking someone who:

  • Has excellent organisational and prioritising skills.
  • Communicates confidently and clearly with all team members.
  • Works well in a busy, multi-disciplinary office environment.
  • Is proactive in building relationships—visibility and engagement across departments is essential.

Previous NHS or rota/administration experience is desirable but not essential.

 

 

Main duties of the job

  • To work with the Rota-Co-ordinator in relation to the provision of cover for Rotas within the Emergency Centre
  • Support the Emergency Centre Rota Co-ordinator and Operational Team  to work through vacancies, both short and long term
  • Identify issues and provide solutions to rota issues
  • Liaise with all teams to ensure vacancies are covered as efficiently as possible, this includes contacting doctors directly if any urgent cover is required
  • With the Rota Co-ordinator, establish and maintain effective administrative systems and processes between Medical People Services, Corporate Education, HR, and Payroll
  • Be responsible for liaising with various teams external to the centre on a regular basis
  • To receive and respond effectively to annual leave and study leave requests from all grades of doctors, ensuring the sign off process is followed
  • Maintain records on Medic On Duty on a daily basis
  • Regularly update and report Drs training compliance

Working for your organisation

As a Trust, we are passionate about helping our staff to achieve their career aspirations, and can offer a variety of learning and development opportunities to support your continued professional development.

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The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

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