Job overview

*INTERNAL ONLY POST*

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We are seeking an experienced and motivated Production Manager to support the operational leadership of our Sterile Services Department. This is a key role ensuring the safe and effective decontamination, sterilisation, and distribution of surgical instruments and medical devices across the Trust.

Working closely with the Sterile Services Manager, you will provide day-to-day leadership, maintain compliance with national standards (including HTM 01-01), and ensure high-quality service delivery that underpins patient safety and clinical outcomes.

Main duties of the job

Support the operational management of the Sterile Services Department, ensuring efficient workflow and service delivery.
Deputise for the Manager in their absence, including staff supervision and decision-making
Ensure compliance with all relevant regulations, standards, and guidance (e.g., HTM 01-01, BSI requirements).
Monitor and maintain quality systems, audits, validation processes, and traceability records.
Manage and develop staff through supervision, training, and performance management.
Lead on continuous improvement initiatives and service development.
Liaise effectively with theatres, wards, and clinical teams to maintain service standards.
Investigate incidents, implement corrective actions, and support risk management processes.
Ensure equipment is maintained, faults are escalated, and downtime is managed effectively.
Promote a culture of safety, professionalism, and continuous improvement.

Working for your organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.