Non Clinical - Service Manager

  • Department Medicine Division
  • Salary £38,682.00 – £46,580 per annum
  • Closing Date 22/09/2025
  • Location The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 6
  • Job ref 223-SMG-675
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time - 37.5 hours per week (Monday to Friday)

Job overview

 

This is an exciting opportunity to join the Medicine and Emergency Care Division as a Service Manager. This is a full time position, working as part of a team across both the Royal Shrewsbury and the Princess Royal Hospitals.   

The successful candidate will be one of four Service Managers responsible for supporting the Assistant Operational Managers and Operational Managers in the management of the business activities of the Division to ensure delivery of its strategic and operational objectives in line with the Operational Delivery Plan.

The post holder will be required to work between both sites.

 

Main duties of the job

 

The post holder will fulfil a crucial role in fostering excellent communication and working relationships with the clinical specialities, their teams and stakeholders. To be responsible for our ambitious programme for service improvement and sustained delivery of key local and national performance standards including 18week RTT and Cancer waiting times.

Current NHS experience is an advantage, with a strong focus on delivery and a desire for success. You should have the skills to prioritise workload, in a fast paced environment, have excellent interpersonal skills and the ability to develop and motivate others effectively.  As an employer we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential.  You will be joining a dedicated team with a breadth of experience and a commitment to ensuring organisational success.

 

Working for our organisation

 

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Candidate Pack
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The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

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