Job overview

An opportunity has arisen to job share in our Renal Social care Coordinator position in our very friendly renal unit at Shrewsbury Hospital, where our patients come in 3 x a week for dialysis treatment. 

You will act as a lead worker in welfare rights and to raise awareness of this area of work within renal services.

To provide high quality welfare rights advice, casework and as appropriate, advocacy and representation at reviews for patients living with or receiving treatment for chronic kidney disease.

To participate in locally based initiatives to maximise benefits take up.

To provide an advice and social care support service to renal patients in Shropshire and Mid Wales. To support safe discharge of renal inpatients requiring a support package.

To support patients in end of life care alonfgside the renal supportive care nurse.

The post holder will be computer literate and will be expected to organise own workload. Training will be provided by the current post holder who is reducing their hours.

Main duties of the job

• To undertake direct welfare advice and casework through referral from Renal Consultants, nursing teams and directly from patients within Renal Services. To undertake home visits where necessary.
• To provide regular advice and guidance to medical and nursing staff in Welfare rights work. To provide education to new staff. 
• Refer patients to Shropshire council for disability grants and home adaptations. To complete initial assessment, refer to occupational Therapy for further assessment. Compile report and send to council for application for disability grant and follow process through to endpoint.
•  Liaise with social work department as required.
• To maintain appropriate records of all assessments and work undertaken on the renal database (Clinical Vision)
• Ensure Patients consultant and nursing team are kept up to date with any patient reviews.
• Refer patients for energy grants via Marches Energy Company & other outside agencies regarding insulation of property, installation of updated heating systems at no cost to patient.

Working for our organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Detailed job description and main responsibilities

Please see attached Job Description