This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Job overview

We are seeking an experienced, enthusiastic, exceptionally well organised, confident and personable Personal Assistant to support the Trauma & Specialist Surgery Centre (SAC Division).
 
We are looking for an individual who is conscientious, with excellent computer skills, who can work independently or part of a team. The ideal candidate will be proactive and have proven previous experience in supporting senior management a range of administrative tasks.
 
The successful post holder will work collaboratively to provide administrative support to the Centre Manager, Operational Manager and Matron for Trauma & Specialist Surgery Services (TASS - Urology Breast Vascular Musculoskeletal Trauma & Orthopaedics) this includes working with operational and clinical colleagues to cover a variety of tasks. They need to have excellent communication skills and experience in Microsoft packages along with a range of bespoke hospital IT programmes
 
Predominantly based onsite at The Princess Royal Hospital with cross-site travel for in-person meetings and support.

Main duties of the job

The post holder will be responsible for offering a comprehensive administrative and PA service including:
 

• To facilitate & coordinate meetings & events and all prevailing administrative duties including planning, agendas, taking minutes (using paper & electronic methods), arranging venues as required, cascading emails on behalf of the Centre Manager.
• To ensure that a high quality & timely admin support (utilising all Microsoft Office packages). This requires a high degree of keyboard skills, speed and accuracy
• Process confidential information including the typing of reports, general correspondence, minutes, agendas etc
• To develop and maintain appropriate bring forward systems for progress chasing, outstanding enquiries, comments & actions and be pro-active in utilising these systems
• To take responsibility for own area of work, prioritising own workload and ensuring any areas of concerns are raised timely and appropriately
• Ordering and processing orders and invoices
• To ensure appropriate paper based & electronic filing systems are in place & ensure regular maintenance, in line with local and national legislation
• Maintain personal files in regard to filing of all HR documentation including the production of highly sensitive documents that could relate to colleagues and other staff across the Divisions.

Working for your organisation

The role is predominantly based at The Princess Royal Hospital, but it is a requirement of the role that the post holder is able to travel to and work across all Trust sites.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.