Non Clinical - Medicine Flow Co-Ordinator

  • Department Patient Journey Department
  • Salary £31,049.00 – £37,796 per annum
  • Closing Date 26/01/2026
  • Location Shrewsbury
  • Grade NHS AfC: Band 5
  • Job ref 223-MFC-941
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Secondment
  • Hours 37.5 hours per week

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

The post holders will be responsible for ensuring the availability of beds for Medical patients on their journey from the Emergency Department into the main bed base of the hospital.  They will also support the Clinical Site Manager, assisting the flow from ED for Medical patients and ensuring that local and national targets are achieved. They will work autonomously, but with support and liaison with the Patient Flow team, operational managers and the clinical site team. The post holder will ensure the timely action and communication of any issues or escalations for the Medical division.

Main duties of the job

Service Delivery

  • Communicating complex information regarding bed capacity and demand figures at daily site safety meetings to senior operational and clinical teams.
  • Attendance at site safety meeting three times a day or more when necessary.
  • Ability to negotiate with senior nursing staff on wards in order to successfully accommodate patients and put in place plans to expedite the discharge and movement of patients.

Leadership and Management

  • Responsibility for the line management of the PJFs
  • Ensure that the PJF responsibilities and objectives are clearly defined, developed and supported to make an effective contribution to Centre objectives.

Quality and Service Improvement

  • Lead on projects to improve the patient’s journey by looking at new ways of working to streamline process and systems.
  • Reinforce and improve current process by supporting with the introduction of clear Standard Operating Procedures (SOP’s) and Standard Process Descriptions (SPD’s).

 

Working for your organisation

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

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The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

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