Job overview

An exciting opportunity has arisen to recruit a Housekeeper at The Princess Royal Hospital, Telford.  This position is for The Children's Unit.

We are looking for an enthusiastic and hardworking Housekeeper, who will work as an integral part of the ward team ensuring a clean, safe and comfortable environment at all times.

Applicants must have excellent communication and organisational skills and be able to work under non-direct supervision, prioritising your own workload.  It is necessary to have a flexible approach within this role and be able to respond appropriately to the demands of an ever changing workload.

You will need excellent interpersonal skills, as you will be liaising with and helping patients throughout the working day. You will also be required to communicate with all levels of staff both face to face and over the telephone.

Recent experience in cleaning duties and use of chemicals and equipment is essential along with an awareness of health and safety as you will be working in a demanding environment. You are also required to be IT literate.  Previous experience with stock control and the use of Oracle is desirable.

Applicants with previous experience in a health care setting are desirable, however, you will need to demonstrate commitment to developing yourself to support the nursing team in caring for patients and ensuring the patient experience is positive.

Main duties of the job

The post holder will be expected to take ownership of the stock levels within the department, to include ordering of stock. 
You will also be required to maintain a high level of cleanliness within the department.
Support patients at meal times.

Working for our organisation

As a Trust, we are passionate about helping our staff to achieve their career aspirations, and can offer a variety of learning and development opportunities to support your continued professional development. Working with the Transforming Care Institute we can also offer in-house training such as degree/master modules, secondments and acting up opportunities.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day