Job overview

An exciting opportunity has arisen to work within a busy and varied environment, working alongside our clinical and other non-clinical colleagues to make a positive contribution to our patients and staff experience.

Our cleanliness team take pride in ensuring all areas of the Hospital & Hollinswood House  meet high standards of cleanliness.

We are seeking to recruit an experienced, motivated, dynamic   Supervisor to lead our cleanliness team at Hollinswood House, Telford.

Core hours will vary between  7:00am-20:00pm working over the days of  Mon-Sat

Main duties of the job

The role involves making sure that Hollinswood House and the Hospital is clean and safe every day, following national cleaning standards.
It includes organising staff, planning daily work, and checking that cleaning tasks are done properly.
The post holder will help manage staff by supporting recruitment, training, and performance reviews.
They will also coordinate specialist cleaning, such as HPV and UV decontamination, especially during outbreaks.
The job requires regular communication with staff, patients, and visitors, and keeping accurate records of incidents, equipment, and supplies.
The post holder will work across the whole of Hollinswood House and will need to cover the Dual Role position on a rolling rota.

Working for our organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.