Non Clinical - Emergency Centre Service Manager

  • Salary £31,365.00 – £37,890 per annum
  • Closing Date 21/10/2020
  • Interview Date 02/11/2020
  • Location Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 6
  • Job ref 223-ESM-532
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time 37.5 hours per week

*The banding for this position is Subject to Agenda for Change*

An exciting opportunity has become available for a Service Manager within the Emergency Centre, working across both hospital sites.

The post holder will work closely with the Operational Managers & Centre Manager to ensure efficient and effective management of all resources in order to deliver safe, high quality and effective clinical services in an environment of continuous improvement.

The post holder will work with other centres and value stream leads as required to deliver the Trust’s overall strategic objectives, ensuring that the patient experience is a key priority.

You should have a Degree level education or equivalent professional qualification or experience; evidence of a commitment to continuous professional development; experience of managing teams; experience of business strategy and planning and experience of implementing service improvement including complex change. A Knowledge of NHS business and financial systems and processes would be an advantage.

Further details / informal visits contact:

Name:  Natalie Dulson

Job Title: Operational Manager


Phone: 01743 261000 ext 3958 or 2568

Additional Information: Adrian Vrede, Operational Manager

                                     Phone: 01952 641222 ext: 5733 or 2658


The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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