Non Clinical - Clerical Officer/Receptionist - Oncology Reception (Apprenticeship)

  • Department Oncology Reception (RSH)
  • Salary Min salary £9,405 Max salary £9,405
  • Closing Date 05/12/2022
  • Location Shrewsbury
  • Grade Apprenticeship
  • Job ref 223-COA-074
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Apprenticeship
  • Hours 37.5 hours per week

Job overview

Would you like to start an exciting administrative career within Oncology & Haematology at the NHS? Do you want to learn new skills and knowledge in the workplace whilst achieving a nationally recognised apprenticeship qualification?

We're looking for an enthusiastic and motivated individual, who is interested in an administration role within our department. Please see the person specification for full apprenticeship requirements.

This is a 14 month fixed term contract, 37.5 hours per week, Monday to Friday working between 8.00am to 6.00pm. If successful there may be the opportunity to secure a permanent position.  

The scheme is run in partnership with Telford College, delivered on site to ensure that you are supported through a high quality training programme; you will be required to undertake an Intermediate Apprenticeship in Customer Services Level 2. Study time will be allocated within your working hours to achieve completion of the apprenticeship qualification.

Main duties of the job

As an apprentice you will support service delivery within the Oncology & Haematology Centres at The Royal Shrewsbury Hospital by carrying out a full range of clerical duties and providing excellent customer service.  The role will include a mixture of administration duties working within a busy office environment including assisting with record keeping (paper and electronic), communication with people on the telephone and in person, use of photocopier, PC, telephone and filing systems and reception duties.

Working for your organisation

The Lingen Davies Centre and O’Connor Haematology Unit Departments care for cancer patients within outpatient Clinics and Day Units delivering chemotherapy, immunotherapy and radiotherapy treatments.

You will be working as part of an Administration Team that are caring, friendly and helpful in making a great first impression when patients/visitors arrive at the Departments.  The Administration Teams play a vital role in supporting our Health Professionals to provide the very best care.

The Department offers a fully supportive environment to work in with great opportunities to progress.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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