Non Clinical - Business Productivity Manager-Non-medical Workforce and Roster Compliance Assurance (Internal only)

  • Salary Band 6 pending Agenda for Change confirmation
  • Closing Date 07/05/2026
  • Location The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 6
  • Job ref 223-BPM-352
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time 37.5 hours per week

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Job overview

This is an exciting opportunity to join the corporate nursing team and work alongside our Divisional nursing and AHP teams, eroster team and temporary staffing department as we continue our workforce and efficiency improvement journey. As the non-medical bank and roster compliance co-ordinator you will support our clinical teams to ensure the efficient and effective use of eroster and temporary staffing resources across the nursing and AHP workforce in the Trust.

Working with Divisional Directors of Nursing, Deputy Divisional Directors of Nursing, matrons and ward managers in relation to the weekly production of unavailability trackers, weekly roster review, and temporary staffing requests, and the preparation for the weekly prospective roster review and bank request meetings as well as attending and coordinating the outcomes form the twice daily nursing and AHP staffing meetings

You will support the Deputy Chief Nurse and Lead Nurse for Workforce on the templating, roster and budget alignment for all nursing and AHP teams across the Trust, working closely with the relevant finance leads to ensure these are aligned.

Main duties of the job

  • Support the Deputy Chief Nurse and the Lead Nurse for Workforce in embedding continuous improvement and providing Trust-wide assurance for proactive, efficient and effective e-Rostering and utilisation of the substantive and temporary nursing and AHP staffing resources. This includes supporting the governance of agency controls for the elimination of agency use and the reduction in temporary staffing across all nursing and AHP services.
  • Work in partnership with Divisional Directors of Nursing, Deputy Divisional Directors of Nursing, matrons and ward managers to provide assurance on the weekly unavailability tracking, roster review activity and temporary staffing requests, ensuring compliance with agreed templates, policies and governance criteria. 
  • Provide corporate coordination and oversight of weekly prospective roster review and bank request panel meetings, ensuring divisional workforce information, risks and operational impacts are synthesized into clear, evidence-based summaries to support senior decision-making, including twice‑daily bank/agency panels and weekly prospective reviews.
  • In collaboration with the Deputy Chief Nurse, lead the co-ordination and delivery of governance and assurance processes for roster reviews and bank/agency panels, ensuring decisions, rationales, risks and mitigating actions are systematically analyzed, recorded, monitored and followed through to completion.
  • Attend and coordinate the assurance outcomes from the twice daily nursing, midwifery and AHP staffing meetings, ensuring actions and escalation points are clearly articulated and tracked within agreed governance arrangements. 

Working for our organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Candidate Pack
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The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

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