Job overview
6‑Month Secondment Opportunity
*INTERNAL ONLY POST*
This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
We are pleased to offer an exciting secondment opportunity for a highly motivated and forward‑thinking individual to join the team as Assistant Operations Manager. This role is ideal for someone looking to develop their operational leadership skills and contribute to the delivery of high‑quality, patient‑centred services.
Main duties of the job
Working closely with the Operational Manager and Centre Manager, the post holder will support the efficient and effective management of resources across the Centre to ensure the delivery of safe, high‑quality and responsive patient care. The role requires innovative thinking to optimise patient pathways while maintaining financial balance. The post holder will also provide day‑to‑day operational leadership to junior members of the team.
You will work collaboratively with other Centres to support the wider divisional and Trust strategic objectives, ensuring that patient experience remains at the heart of all decision‑making.
Working for our organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Hospital Transformation Programme (HTP)
Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.
We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.
View full details of HTP
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.