Non Clinical - Admin and Clerical Officer - Cardio-Respiratory Department

  • Department Cardio-Respiratory Department (PRH)
  • Salary £22,816.00 – £24,336 per annum
  • Closing Date 02/10/2023
  • Location The Princess Royal Hospital/The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 3
  • Job ref 223-ACO-223
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours 37.5

The Cardio-respiratory Department is a team of Highly Specialist/Specialist Physiologists and Healthcare scientists that perform a variety of Cardiology and Respiratory Diagnostic tests. As one of our admin team you provide an essential role in providing the first point of contact our patients have within the department. You will be essential in maintaining a constant diary of appointments with the ability to prioritise patients for clinical and national targets. You will also work with our physiologists to prioritise appropriate patients and clinics when required alongside dealing with phone calls regarding appointments and assisting staff both within and outside of the trust.

An exciting opportunity as arisen for 2 enthusiastic and self-motivated Clerical Assistant's to join our busy department, one based at each site though both would be expected to work cross site as the need arises.

The successful applicant will need to have had experience in dealing with the general public, ideally in a healthcare setting. They will have good IT skills and remain calm and professional under pressure in the often challenging role.  A good telephone manner, confidence and initiative is essential. Duties including making and altering appointments answering the telephone, arriving and discharging our patient on both SEMA and CRIS systems and helping with queries from the public and other hospital colleagues. 

The Cardiorespiratory Department is an extremely busy, fast paced department and requires our clerical staff to meet demanding targets, therefore you will be a pivotal member our team.

The Shrewsbury and Telford Hospital NHS Trust is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales.

Our main service locations are the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital in Shrewsbury. Together the hospitals have just over 700 beds and assessment & treatment trolleys.

Both hospitals provide a wide range of acute hospital services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care. The Cardio-respiratory Department has a base at both hospital sites and we perform a wide range of diagnostic Cardiac and Respiratory tests for both in and outpatients. We will also be performing some diagnostics at the Community Diagnostic Centre at Hollinswood House, when it opens later this year.


The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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