We are looking to recruit a Patient Flow Co-ordinator across the Acute Medicine Department at the Royal Shrewsbury Hospital. 

You will be a member of the Acute Medicine Team working directly with the AMU, AMA and SDEC Nurse Coordinators (NiC) supporting the management of all attendances, admissions and discharges for Acute Medicine patients by facilitating an efficient, effective and timely management of patient’s diagnostics, decisions and utilisation of beds and resources. You will also support the Emergency Department with medical patient flow.

You will develop close working relationships with clinical and non-clinical staff ensuring they demonstrate a professional manner and personal confidence. 

There is a small clinical component to this role, e.g. venepuncture, cannulation, performing ECG's.

Alongside the administrative and clerical aspects of the acute med facilitator role, the post holder will provide support and assist Registered Nurses in delivering certain aspects of health care directly to patients, within defined levels of competence and practice. This will include assisting in maintaining a suitable environment in which to deliver that care.

Main duties of the job

• The role supports the Acute Medicine Team by helping manage patient admissions, discharges and movement through the department.

• It involves working closely with Nurse Coordinators to keep patients safe and ensure tests, decisions and bed use run smoothly.

• The post holder will help nurses with basic patient care tasks, record observations, move patients safely and support clinical admin work.

• They will help monitor delays, chase results, share information and keep good communication with staff, patients and other teams.

• The role requires good organisation, accuracy and the ability to stay calm while working in a busy hospital environment

• ​The post holder will work mainly at one hospital site but may be asked to support the other site when needed.

Working for your organisation

AMU/AMA at Shrewsbury Hospital is a warm, welcoming and energetic unit where you can make a real difference every day. The pace is fast, with patients arriving from GPs and the Emergency Department, but the atmosphere is supportive and team‑focused. You’ll work alongside a diverse group of skilled professionals who share a strong commitment to delivering excellent care for every patient who comes through our doors.

Staff are encouraged to grow and develop, with access to dedicated training that helps build confidence and new skills. You’ll also benefit from a generous holiday allowance, helping you maintain a healthy balance between work and life.

We are an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.