Non Clinical - Access to Health Records Administrator

  • Department Legal Department
  • Salary £24,465.00 – £24,465 per annum
  • Closing Date 01/01/2026
  • Location The Princess Royal Hospital, Telford
  • Grade NHS AfC: Band 2
  • Job ref 223-HRA-930
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours 22.5 hours per week (Monday - Friday between 8am - 5pm)

*INTERNAL VACANCY*

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We are looking for an enthusiastic, motivated and hard-working individual to join the team dealing with access to health records requests. 

The post holder will need to work in compliance with GDPR and the Data Protection Act 2018. The successful applicant will be educated to GCSE level including Maths and English with a working knowledge of Microsoft Word, Excel and Outlook.

This is a part-time position of 22.5 hours per week based at The Princess Royal Hospital, Telford.

Main duties of the job

This post involves the processing of applications for access to medical records under the Data Protection Act 2018 and the Access to Health Records Act 1990. This will involve retrieving and photocopying medical 
records for disclosure to patients, solicitors, social services, and others. 

You will need to be methodical and able to work under pressure and to timescales set down by legal protocols. 

The postholder will be required to work under their own initiative, have good interpersonal skills and to liaise with both staff within the Trust and external organisations. 

Working for your organisation

You will be working within our Legal Team, in an exciting and fast paced working environment. The successful applicant will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. Good telephone skills, confidence and a positive helpful manner is essential. 

The post holder will be supported by the Access to Health Records Team and the Legal Services Manager.  

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled job description.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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