To provide day to day support for the Healthroster Team, managers and staff across the Trust in using the Optima programme.
To support the Healthroster Lead and Healthroster Supervisor in the delivery of training and on-going support to managers and staff across the Trust to ensure the Optima programme is used effectively, appropriately and in accordance with Data Protection legislation.
Main duties of the job
To provide day to day helpdesk facility to users in the use of Optima programme, ensuring all queries are directed as appropriate to deliver excellent service to end users. To assist the Healthroster Lead / Supervisor in introducing the Optima programme as required in all areas of the Trust. To respond to queries relating to the use of the Optima programme as appropriate.
Working for your organisation
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.
We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!