IT - Clinical Digital System Administrator

  • Department Clinical/Digital Systems
  • Salary £38,682.00 – £46,580 per annum
  • Closing Date 23/09/2025
  • Location Shrewsbury Business Park
  • Grade NHS AfC: Band 6
  • Job ref 223-CDA-693
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time - 37.5 hours per week (on-call and out-of-hour work to support go-lives and upgrades)

Job overview

 

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

An exciting opportunity has arisen at The Shrewsbury and Telford Hospital NHS Trust (SaTH) for an enthusiastic and energetic individual to join the Digital Services Team.  This is an excellent time to join our team as we undertake delivery of a digital transformation roadmap across the organisation.

As a Digital Systems Administrator you will provide support to end users of the Electronic Patient Record (EPR) applications and will lead the configuration workstream in multiple project to implement new/upgraded systems.

As an Digital Systems Administrator you will be responsible for the maintenance of the EPR Applications and IT maintained disparate systems to ensure continuity of service and resolution of ongoing operational issues.  You will be the product specialist for the EPR applications and responsible for ensuring any change does not impact the delivery of the EPR service.

 

Main duties of the job

 

  • To present and demonstrate the IT applications you are responsible for and communicate the range of complex business processes supported by those systems to large user groups and senior managers.
  • To assist the EPR Analysts in negotiating with external organisations over service issues, e.g. where the EPR is being developed in the local community.
  • To seek the opinions of other NHS organisations in England where standards, policies and procedures are unclear nationally.
  • Develop and maintain professional relationships with all disciplines within and outside of the Trust.
  • To work as a member of a team encouraging knowledge share across that team.
  • To ensure that your specialist knowledge of the EPR applications being maintained is current.
  • To ensure that your knowledge and expertise is backed by appropriate qualifications (degree, or equivalent, experience of specialty) 
  • To ensure that your qualifications and / or experience is current and broad over the various skills of the role, this includes any Clinical qualifications and management qualifications.
  • Meet with various stakeholders and users to troubleshoot and resolve issues that may arise regarding, complex technical information issues/problems.

 

Working for our organisation

 

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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