Job overview

An exciting opportunity has become available to recruit Patient Transfer Assistants to work within the Radiology Department at The Royal Shrewsbury Hospital. You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service. 

We are looking for people who are caring and compassionate and who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment. You must have good communication skills and be able to work well as part of a team.

As a Trust, our vision is to provide excellent care for the communities we serve and that means giving our patients the best care and experience we can.

Consideration will be given to applicants for both full-time and part-time hours.

Main duties of the job

The post involves supporting our Radiologists, Radiographers and Assistant Practitioners in the movement of patients between the radiology department, wards, clinics and other departments, ensuring patient safety is a priority during patient transit.  You will ensure an effective and comprehensive handover of patient requirements and needs takes place every time with clinical staff, providing quality patient care in all modalities of the imaging department including CT, MRI, Ultrasound and the general department.

 For this role, you will be required to escort patients between the radiology departments, wards, clinics and other departments and attend to their needs during the journey.  You will liaise with the ward, department and clinic staff to carry instructions and messages related to the patients’ care and ensure the relevant documents accompany the patient.

Working for our organisation

The Shrewsbury and Telford Hospital NHS Trust is the main provider of acute medical care for half a million people in Shropshire, Telford & Wrekin and mid-Wales and has been awarded over £300 million to invest in our hospitals. Shropshire is the largest inland county in the UK with Areas of Outstanding Natural Beauty, World Heritage sites and access to Mid Wales and the Welsh coast. There are good schools, amazingly affordable housing and a wide range of leisure pursuits.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.