Job overview
To be responsible for assisting the Facilities Manager at The Princess Royal Hospital, Telford. Catering in the day-to-day Management of the Catering Service, including all aspects of Human and Financial Resource Management.
To contribute to the development of strategic plans and to assist in the development of operational plans for the services, in conjunction with the Facilities Manager - Catering.
Main duties of the job
- Support the day-to-day management of catering services and step in for the Facilities Manager - Catering when required.
- Help lead, support and develop catering staff, including recruitment, training, performance reviews and attendance management.
- Assist with managing budgets, controlling costs and making sure resources are used effectively.
- Monitor service performance, help improve standards and contribute to planning future developments within the catering service.
- Ensure food safety, health and safety, and NHS standards are followed through regular inspections, audits and risk assessments
- Work closely with staff, managers and external organisations to maintain good communication, resolve issues and ensure customer satisfaction.
Our Poppy's Promise
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.