Clinical Support - Support Failsafe Co-Ordinator

  • Department Administration
  • Salary £19,737.00 – £21,142 per annum
  • Closing Date 22/04/2021
  • Location The Princess Royal Hospital, Telford
  • Grade NHS AfC: Band 3
  • Job ref 223-SFC-227
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Part time - 30 hours per week (Days to be discussed with successful candidate)

An exciting opportunity has arisen for a Band 3 Support Coordinator (part time, 30 hours per week) to work within the Head & Neck and Ophthalmology Centre at The Shrewsbury and Telford Hospital NHS Trust. The post is primarily based at The Princess Royal Hospital, Telford however, the successful applicant may be required to cross-site work at The Royal Shrewsbury Hospital.

The successful applicant will provide support to the Head & Neck and Ophthalmology coordinators and team. The post holder’s duties will include prioritisation and delegation of workload as directed by the Centre coordinators, to provide 18 week clock validation support to the coordinators and to prepare, type and distribute the information of reports as required to support the work of the Centre coordinators.

The role includes collating information and population of SQL/PTL reports used to monitor performance and manage demand and capacity for specialities within the Centre.

The position requires you to produce accurate work under pressure and be willing to undertake any training requirements that is felt necessary to the role. A minimum of 4 GCSE's at Grade C or above including Maths and English Language (or equivalent), along with experience of providing administrative services is essential. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.

Office experience within a healthcare setting would be desirable.

The successful applicant will be a strong completer-finisher and team player and will have a strong, consistent focus on producing high quality work.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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