Clinical Support - Phlebotomy Services Deputy Manager

  • Department Phlebotomy
  • Salary £28,392.00 – £31,157 per annum
  • Closing Date 09/06/2026
  • Location The Princess Royal Hospital/The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 4
  • Job ref 223-PSD-419
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time - 37.5 hours per week

Job overview

 

An opportunity has arisen for an enthusiastic, driven and motivated individual to join the Phlebotomy Team at The Shrewsbury and Telford Hospital NHS Trust.  The successful candidate will have experience in managing people, dealing with a range of HR situations, basic understanding of NHS finances and recruitment. 

To ensure that the Phlebotomy Service is provided and maintained in accordance with Trust policies and procedures, and in line with good Phlebotomy practice.

We are advertising a full time position of 37.5 hours per week,  normally worked 07:00 - 19:00 Monday to Friday with occasional weekends.  Some shifts may vary according to service needs so flexibility is important. The post will include working at both The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford depending on service requirements.

Full and extensive departmental training on necessary areas and software will be given.  

 

Main duties of the job

 

  • Collection of blood by finger or arm venepuncture on Adults and Children on hospital wards, outpatients and GP surgery settings.
    Recording and labelling of samples.
  • Collection of relevant statistics.
  • Delivery of samples to the laboratory generally by hand, via the hospital vacuum air Tube system, by portering staff and transport systems.
  • Understand and apply health and safety responsibilities as these relate to the performance of your duties.
  • Assist and support the training officer in the training of new team members.
  • Assist in the preparation of the daily rotas and assist in their management.
  • Work with the Phlebotomy Services Manager in the following areas:
    Assist with monthly rotas booking leave and compiling daily statistics
    The use of relevant Trust IT systems to record daily statistics and to trace patients

 

Working for our organisation

 

At present we have 44 Phlebotomists working across 4 sites. We provide a safe booking appointment system at The Princess Royal Hospital, Telford (PRH), The Royal Shrewsbury Hospital (RSH) and Whitchurch Community Hospital.

We cover inpatients (PRH/RSH only) and outpatients at all 4 sites, providing a service for both GP's and consultants. Pre Covid we also provided phlebotomy at a number of GP surgeries. The Phlebotomy service is currently undergoing a full system review.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Candidate Pack
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The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

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