Job overview
We are currently looking to recruit a Healthcare Assistant (Band 3) to support patients on the gastroenterology ward delivering basic patient care, maintaining a safe, clean, and comfortable environment.
Main duties of the job
The main duties of the role involve supporting patients on Ward 38. You will also assist nursing staff with both clinical and administrative tasks, while working under the supervision of a registered nurse. In addition, the Healthcare Assistant helps maintain a safe ward environment by preparing equipment, managing stock, and following infection prevention procedures. Administrative support is also required, including assisting with admissions and discharges, and handling basic enquiries. The post holder is expected to manage their workload effectively, work collaboratively within the team, and communicate sensitively with patients, families, and colleagues, while adhering to Trust policies and professional standards.
Working for your organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
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