Job overview

**Please note this position does not meet the requirements for sponsorship**

Do you believe you can provide high standards of care, with compassion, empathy, respect and dignity?

Ward 38 is a 28 bedded ward at The Royal Shrewsbury Hospital that includes 4 colorectal and 24 gastroenterology beds. There are several permanent Health Care Assistant (HCA) positions that need to be filled to support the wards.

You could be new to care or an experienced care worker... we are keen to talk to you about opportunities here as a HCA on our inpatient wards, supporting our registered nursing staff to provide excellent care to our patients.

We will offer you the required skills and training needed to care for the patients, along with the opportunity to learn from experienced members of the current Surgical Wards as they transition into their new surroundings.

We provide care 7 days a week, 24 hours a day, so you will need to have the flexibility to work days, weekend and night shifts including bank holidays.

If you have a passion for care, work collaboratively with others and would like to take on this exciting opportunity as a HCA in a our brand new facility please do get in touch.

Main duties of the job

• Working flexibly alongside registered nurses as part of the Ward team delivering exceptional care.
• Acting with compassion you will put patients at the centre of all you do.
• Communicate effectively with patients and their carers.
• Serving meals and helping to feed patients.
• Monitoring patients and provide support to them, performing basic health checks and maintaining their hygiene needs. Including some of the following duties:
• Bed-making
• Recording temperature, pulse & weight
• Bathing/washing
• Care of mouth, hair, nails and eyes
• Emptying urinary catheter bags
• Mobilising to toilet or use of commode or bedpan
• Maintaining hygiene needs after episodes of incontinence
• Show courage by embracing new ways of working and doing the right thing by the people you care for, including speaking up when you have concerns.

Working for your organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.