Clinical Support - Healthcare Assistant - Children's Outpatients

  • Department Children's Outpatients
  • Salary £20,330.00 – £21,777 per annum
  • Closing Date 29/09/2021
  • Location The Princess Royal Hospital, Telford
  • Grade NHS AfC: Band 3
  • Job ref 223-THA-692
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Part time 15 hours per week

Job overview

We are looking to employ a Healthcare Assistant to assist the Paediatric Ward Managers in the running of the Children's Outpatients Department at The Royal Shrewsbury Hospital. The successful candidate will have clinical credibility, excellent communication and organisational skills.

This is an exciting opportunity for an individual who enjoys being part of a team and is passionate about a high standard of care delivery to our patients and their families.

This post is primarily based in the Paediatric Outpatient clinic, based at the Royal Shrewsbury Hospital or The Princess Royal Hospital, Telford. The post holder may be required to work anywhere in the Trust where children are cared for. Hours are flexible, worked to suit the needs of the service.

If you are committed to providing high quality care to children and their families in a friendly and supportive environment and feel you have the passion to join our team we would love to hear from you.

Shortlisted candidates are advised to arrange an informal visit by contacting Charlotte Davies, Paediatric Ward Manager 01952 641222 ext 4539 or by email

Main duties of the job

The Healthcare Assistant will maintain the efficient running of the paediatric outpatient department working under direct or (more usually) indirect supervision. The post holder will have the ability to cope with an unpredictable workload in, what can be, a stressful environment. The post holder will assist in the delivery of fundamental elements of care, such as satisfy patient individual needs, ensuring that privacy, dignity and comfort is maintained for patients attending the outpatient setting. The job involves working with bodily fluids on a daily basis.

Working for our organisation

The Children’s services are based at The Princess Royal Hospital, Telford and consist of a 36 bedded acute general paediatric ward caring for children aged 0-16 years with medical, surgical, orthopaedic and oncology conditions, an 8 bedded children’s assessment unit and a children’s outpatients department. At The Royal Shrewsbury Hospital we have an outpatient department and a Medical Day Care Unit.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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