Apprenticeships - Apprentice Administration Assistant - Oncology & Haematology

  • Department Oncology Reception
  • Closing Date 27/01/2026
  • Location The Royal Shrewsbury Hospital
  • Grade National Apprenticeship Wage
  • Job ref 223-AOH-037
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract 18 month apprenticeship
  • Hours 37.5 hours per week

Job overview

The Oncology & Haematology Department at The Royal Shrewsbury Hospital are looking for a full-time Apprentice Administration Assistant to join a team of staff who support the administrative work necessary for the smooth running of the Centre. 

The ability to prioritise and structure workload and present a calm and understanding approach at all times is key to this role.  Excellent communication skills and the ability to be able to treat patients with empathy, dignity and respect is essential. 

Basic computer skills are required.  Previous experience of working with the hospital electronic patient administration system is preferred but training will be provided. 

You will be given a fixed term employment contract for the period of 18 months. During this time, you will work towards your Level 3 Business Administration Apprenticeship. This role is full time, where you would be expected to complete 6 hours per week study.

Eligibility for this role:

  • Can be any age post full-time education (16+)
  • Cannot already be on an Apprenticeship or any Government funded training  
  • Cannot have a qualification at the same or higher level in the same vocational area. There needs to be significant new learning.
  • Has been a UK resident for 3 or more years or meets the eligible and valid residency status and permission to work in the UK criteria

Main duties of the job

  • The post holder will work flexibly across all administrative services to meet service needs which will include reception, appointments, clinic preparation and all office support functions. 
  • The post holder will need to be able to work 37.5 hours between the hours of 8am and 6pm and will work as part of a wider team including Consultants, Medical Secretaries, Nurses and Health Care Assistants.  The post holder will be expected to cover administrative roles within both the Oncology and Haematology departments. 

Working for your organisation

The Lingen Davies Centre and O'Connor Haematology Unit care for cancer patients within Outpatient clinics and Day Units delivering chemotherapy, immunotherapy and radiotherapy treatments.  You will be working as part of an Administration Team that are caring, friendly and helpful in making a great first impression when patients / visitors arrive in the Departments.  The Administration team play a vital role in supporting our Health Professionals to provide the very best care.  The Department offers a fully supportive environment to work in with great opportunities to progress. 

Detailed job description and main responsibilities

To be eligible for the apprenticeship, the postholder must meet the Apprenticeship funding rules:

·         Can be any age post full-time education 16+,  

·         Cannot already be on an Apprenticeship or any Government funded training,  

·         Cannot have a qualification at the same or higher level in the same vocational area. (There needs to be significant new learning.) 

·         Needs to be eligible for funding by living in the UK for 3 years or more or fits criteria in funding rules

·         Has been a UK resident for 3 or more years.  

Or  

Meets the eligible and valid residency status and permission to work in the UK criteria in Annex A of the linked funding document:  

Apprenticeship funding rules 2025 to 2026

For full duties and responsibilities please refer to the attached document entitled Job Pack.

Candidate Pack
Apply Now

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Look around a little and browse our jobs...

There are many exciting opportunities available for dedicated and loyal staff at The Shrewsbury and Telford Hospital NHS Trust.

Is it time you made a change?

 

Search Nursing Jobs
Search Doctors Jobs
Search Clinical Support Jobs
Search Non Clinical Jobs

Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

Testimonials