Onboarding Portal

This page is designed to help make your transition a smooth and exciting experience.

Please explore the sections below, they will help you to understand the Trust before you start - it’s a great way of getting prepared for day one.

All new employees are encouraged to download the SaTH Staff App.

The My SaTH App has been produced to offer both current and future employees relevent information related to their work. Whether you are seeking information about our latest jobs, policies and procedures, or finding out about the latest NHS discounts and offers, all can be found here.

Download the app to keep up to date with staff news and information http://tiny.cc/mysath

The Shrewsbury and Telford Hospital NHS Trust has two main hospital sites in Shropshire (The Royal Shrewsbury Hospital, Shrewsbury and The Princess Royal Hospital, Telford). We also have teams at Shrewsbury Business Park, The Fertility Centre in Severn Fields Health Village, Shrewsbury, Sterile Services and the Decontamination Team who are based at The Queensway Business Park in Telford, and a Renal Unit based in Ludlow Hospital and Midwife Lead Units at Ludlow, Bridgnorth, Whitchurch and Oswestry.

Directions, public transport and car parking information is available for The Royal Shrewsbury Hospital:

If you are travelling by car, please make sure you have a valid parking permit otherwise you could be fined. Directions to the hospital can be found here

Directions, public transport and car parking information is available for The Princess Royal Hospital, Telford:

If you are travelling by car, please make sure you have a valid parking permit otherwise you could be fined. Directions to the hospital can be found here


West Midlands Railways may have an offer to help any new starters to the Trust. They are offering a free Season Ticket for up to three months when you’ve been offered a new job. Read more here. 

Please note if using the train, Wellington Railway Station is closest to the Princess Royal Hospital, less than one mile away. postcode TF1 1BY.

Directions to Shrewsbury Business Park

Address: Shrewsbury Business Park, Douglas Court, Anchorage Avenue, SY2 6LG. Please note: parking at the business park is very busy, if you are coming by car you will probably have to block in another car, please leave a note with your name and number in the front windscreen of your vehicle. However, additional overflow parking is provided by special agreement with Shrewsbury Cricket Club, a 10-minute walk away. (a short video of route in development).  Postcode of Shrewsbury Cricket Club is SY2 6PP, on London road.

Click here for directions.

Directions to Queensway Business Park, Telford

Address: Queensway Business Park, Maple Road, Telford, TF1 7UL. Please note: parking at the business park is very busy, if you are coming by car you will probably have to block in another car, please leave a note with your name and number in the front windscreen of your vehicle. 

Ludlow Community Hospital

There is a Maternity Led Unit and Renal Services based at Ludlow Community Hospital. Address: Gravel Hill, Ludlow SY8 1QU.

The Shropshire and Mid Wales Fertility Centre 

Address: Severn Fields Health Village, Sundorne Rd, Shrewsbury SY1 4RQ

Sustainable Travel

The Trust advocates active and sustainable travel modes.

  • We operate a staff lift-sharing scheme over 400NHs staff registered.
  • Take advantage of Arriva's special NHS Discount on their monthly season ticket. For more information visit the Arriva Website.
  • Our Cycle to Work Scheme is open all year, for further details please visit the Vivup website.
  • We supply free secure cycle parking and modern changing/shower facilities at both hospital sites and we can help with personal travel planning.  For more information, please contact sath.greenertravels@nhs.net.

Car parking facilities are available for staff at all sites (download the hospital maps to find out which areas have been designated for staff). 

If you are a permanent member of staff and live outside a one-mile radius of the hospital, you can participate in the Trust’s Pay Monthly Scheme, whereby deductions are made from your salary. The recruitment team will help to arrange your parking permit at your pre-employment check. They will take your registration details and this covers the first 4 weeks of your employment. Within this time you must apply for a permit via the Intranet App, accessible through Trust computers - http://sathcarparking/Wizard/Introduction. You will need your payroll number to complete this application online. Email sath.pay.services@nhs.net  if you are unsure of your payroll number

If you are a member of our bank staff, the recruitment team will also help with your application at your pre-employment check. You will be asked to pay a £45 upfront fee when your start date is agreed and this will cover 12 months of parking. 

It might be useful for you to print off these maps in advance to help navigate around the hospital in your first few days - but if you aren't sure where to go, please ask a member of staff who will be more than happy to help you. Click on either of the maps below to open the full maps for both hospitals (they include information about Staff Car Parks and the inside of the hospitals too).


Our Staff Handbook is quite a read, but a worthwhile one. It includes information about claiming travel expenses, raising concerns, your pay, and lots of other useful information. Click here to download a copy.




You will be required to attend the Corporate Induction Day and Safe Load Moving & Handling Induction Training Session within the first few months of beginning work.

What do I wear to Induction?

Smart casual – no revealing clothes, ripped jeans, etc.  Remember you are representing the Trust and need to present a good impression to visitors to the hospital.

Where do I need go?

On the Induction programme it clearly states where each day will be held. If you are unsure of where the different areas are please ask a member of staff, I’m sure they will be happy to help!

This programme is designed to welcome all new staff to the organisation and provide some essential information for you. You will also get to meet some key people in the organisation who will be a source of information and advice.

Details will have been sent to the email registered on your job application account. If you have not received information about your Corporate Induction, contact the Corporate Education office to reorganise on 01952 641222 ext. 4555 or email sath.corporateeducation@nhs.net

We have a number of food outlets in both hospitals. Some are Trust run, others are run by Charities. All cater for a number of dietary requirements.

Royal Shrewsbury Hospital

  • Mytton Restaurant (Ground Floor) This is a great place to get a cheap meal hot or cold meal and sit down at the same time. Open Mon to Fri 11.45am to 2pm
  • Caffe Bistro (Ground Floor) Caffe Bistro is best known for a good cup of coffee and a great panini. They also have a selection of high-quality cakes, sandwiches and wraps. Staff receive 15% discount. Open Mon to Fri 8am to 6.30pm Sat & Sun 10am to 5pm
  • League of Friends (Outpatients) A great place to grab a cold lunch and a snack. Mon to Fri 9.00am to 4.30pm
  • League of Friends (Ward Block) Open Mon to Fri 9.00am to 7.30pm Sat 9.00am to 6.00pm Sun 11.00am to 4.30pm

Princess Royal Hospital

  • Apley Restaurant and Coffee City (First floor) This is a great place to get a cheap meal hot or cold meal and sit down at the same time. Open Mon to Fri 8.30am to 7.30pm Sat 10am to 4.00pm Sunday Closed
  • Friends of PRH (Ground Floor) - super if you want to grab a cold lunch and a snack. Open Mon to Fri 8.30 am to 6pm Sat & Sun 10.30am to 4.30pm Caffe Bistro (Women’s and Childrens Centre)
  • Caffe Bistro is best known for a good cup of coffee and a great panini. The also have a selection of high-quality cakes, sandwiches and wraps. Staff receive 15% discount. Open Mon to Fri 8am – 6.30pm Sat – Sun 10am – 5pm

We use an online system for claiming expenses for parking, business mileage etc. It is called expenses and is very easy to use. It will allow you to not only build up your claim over the month without worrying about a sheet of paper but will also enable you to keep track of it right up until it is paid. 

To access the system for the first time visit the website http://www.sel-expenses.com.

This Who’s Who on a Page provides an overview of senior management at The Shrewsbury and Telford Hospital NHS Trust. Click the image to open the document. Please notify changes to sath.communications@nhs.net 


When do I get my uniform?

If you are a member of permanent staff, and are required to wear a uniform, you would get this from your manager. If you are a member of temporary staffing, the recruitment team will help to arrange this for you.

Our multi-disciplined teams can be identfied by the type of uniform they wear. 

Do you fancy winning some pennies and helping support the hospital at the same time? If you do, join in our staff lottery!

Tickets cost £1 and a maximum of 5 tickets can be purchased. Payment will be deducted from your salary (a minimum of £1 per month to a maximum of £5 per month).

What can I win?

A prize pool will be created by the monthly contributions to the lottery. The greater the number of players, the bigger the cash prizes and funds raised for staff benefit.

The prize pool will be split so approximately 50% will go on prizes:

  • 1st prize = 20% of the entry money
  • 2 x 2nd prizes = 10% of the entry money
  • 2 x 3rd prizes = 5% of the entry money

The remaining 50% of the money will go into the Small Things Makes a Big Difference Fund. There may be a one-off “super draw” every year with larger cash prizes.

The draw will take place on the second Wednesday of each month. and the winners will be announced in Chatterbox that week.


The Staff Lottery is open to all staff working at SaTH who have regular contracted hours and are on the Trust’s payroll.

For further information please contact SaTH Charity Office, Stretton House, RHS on 01743 241446 (Ext 1446) or email sath.charity@nhs.net

If you are new to the NHS, welcome to the world of amazing staff benefits. The hospital has developed a range of staff perks, and there are companies who also allow NHS employees to benefit from some great offers and discounts. Click here to read the most up to date list of staff benefits.

Our Trust Values provide a guide for our daily lives which we are all expected to uphold, both at work and when we are representing the Trust.

Our Values were developed by staff and our patients, so they represent what is important to us within the organisation and the way we should all behave towards patients, carers,visitors, partners and each other.

You will see our Values throughout the Trust; they are not just words on a page, they represent what we are about here at SaTH. We want patients and their families to say that the care and service they receive from all of us is consistently high quality, safe, effective and personalised, so the feelings behind the Values shouldn’t come as a surprise to anyone working in the NHS.

The reason why it is important that they are clearly written down is so we all know what’s expected, and none of us is surprised if we are asked to explain any unacceptable behaviour. Ultimately, if we follow our Values, we will provide services that are better for our patients and better for each other.



It is really important to keep our staff informed and engaged. If we have something to share, we will do it through a number of routes to try to get in front of everyone.

Trust Websites
Here is a list of the websites managed by the Trust:

Public facing website: www.sath.nhs.uk
Staff Intranet: type Intranet/ into a web browser of any trust computer
Recruitment Website: www.jobs.sath.nhs.uk
VIP Awards Website: www.awards.sath.nhs.uk


Chatterbox is our weekly round-up of goings-on in the Trust and a chance for your to tell your story. Once it is ready, a global email is sent out to your work email. You can also find it, and previous versions, on the Intranet from any work computer.

Safest & Kindest is our quarterly newsletter for patients, staff, visitors and volunteers. Safest & Kindest can also be found on the Intranet and the external website.

Social Media

We encourage staff to engage with the Trust on Facebook, Twitter, and other social media platforms. It’s important to always be mindful of how you conduct yourself in public forums, so if you’re ever unsure you can read our guidance note by searching for “social media” on the intranet. If you’d like us to share a story on our accounts you can get in touch by emailing or giving communications a call on: 01743 261000 ext 1378 / 2274 / 2285.

Facebook: www.facebook.com/ShrewsbuyandTelfordNHS and www.facebook.com/SaTHJobs
Twitter: @SaTHNHS and @SaTHJobs
Instagram: @sathnhs
LinkedIn: The Shrewsbury and Telford NHS Trust

Global Emails

Important correspondance will also be sent in the form of Global email, please access your work email on a regular basis to ensure you do not overlook anything important - you might miss out on free cake (and other important information) if you don't!

What to do if the media calls

Always remember there is no such thing as an “Off the Record” chat. Anything that you say could be published or broadcast. If you are contacted you should:
During office hours: Contact the Communications Office - 01743 261378 (Ext 1378)/01743 492285 (Ext 2285) / 01743 492274 (Ext 2274) or email sath.communications@nhs.net
At other times / out of hours: Speak to the Clinical Site Manager (CSM) in the first instance (Bleep 886 at RSH or Bleep 109 at PRH). They may refer this enquiry to the Duty Manager or Duty Director. Alternatively, you can direct callers to our contact page on the website at www.sath.nhs.uk/news-media/contact-the-team

There is a lot going on in our Trust - get involved wherever you can!

From our online sales forum which can be found here on the intranet. To our Funday, Awareness Day such as End PJ Paralysis, International Nurses Day, bake sales for fundraising and our very own charity (SaTH Charity). There is even a staff lottery. There is also much much more going on within your own teams.

You are part of SaTH now, and we want you to be part of everything.

Freedom to Speak Up Guardians act in an independent capacity to support and help drive the Trust to make it a safer place for patients and staff and a more open place to work. They offer support and advice to those that want to raise concerns to ensure that any safety issue is addressed and feedback is given to the member of staff who raised it. Freedom to Speak Up Guardians ensure that there are no repercussions for those that have raised the concern either immediately or in the long-term.

If you have a concern about: 

  • Patient safety
  • Safety of one of your colleagues
  • Any form of malpractice or wrong doing
  • If you feel you may have been bullied, harassed or intimidated

The Freedom to Speak Up Guardians are here to support you: 


07773976980 - kate.adney1@nhs.net 


07773976 983 - chan.kaur@nhs.net


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