Onboarding Portal

This page is designed to help make your transition a smooth and exciting experience.

Please explore the sections below, they will help you to understand the Trust before you start - it’s a great way of getting prepared for day one.


All new employees are encouraged to download the SaTH Staff App.

The My SaTH App has been produced to offer both current and future employees relevant information related to their work. Whether you are seeking information about our latest jobs, policies and procedures, or finding out about the latest NHS discounts and offers, all can be found here.

Download the app to keep up to date with staff news and information by clicking here

The Shrewsbury and Telford Hospital NHS Trust has two main hospital sites in Shropshire (The Royal Shrewsbury Hospital, Shrewsbury and The Princess Royal Hospital, Telford). We also have teams at Shrewsbury Business Park, The Fertility Centre in Severn Fields Health Village, Shrewsbury, Sterile Services and the Decontamination Team who are based at The Queensway Business Park in Telford, and a Renal Unit based in Ludlow Hospital and Midwife Lead Units at Ludlow, Bridgnorth, Whitchurch and Oswestry.

Directions, public transport and car parking information is available for The Royal Shrewsbury Hospital:

If you are travelling by car, please make sure you have a valid parking permit otherwise you could be fined. Directions to the hospital can be found here or by using the map below. 

Directions, public transport and car parking information is available for The Princess Royal Hospital, Telford:

If you are travelling by car, please make sure you have a valid parking permit otherwise you could be fined. Directions to the hospital can be found here or by using the map below.

Public Transport

Shrewsbury Railway Station is located in Shrewsbury town centre, postcode SY1 2DQ. The bus station is a 3 minute walk from here, with routes taking you to The Royal Shrewsbury Hospital, Severnfields Health Village and Shrewsbury Business Park. There is also a taxi rank outside the train station.

Wellington Railway Station is closest to The Princess Royal Hospital, less than one mile away. Postcode TF1 1BY. https://what3words.com/replying.drove.riskiest

For more information on bus routes please visit the following websites;  

Bus Travel in Shrewsbury  

Public Services (tanat.co.uk)

Minsterley Motors, Shrewsbury, Shropshire | Coach & Bus Travel, Day Trips, School Services, Private Hire

Coach day trips across Llanidloes (celtic-travel.co.uk)

West Midlands – bustimes.org  (all operators in the West Midlands)

Bus Travel in Telford

Bus Travel in Telford | Tickets & Times | Arriva Bus

Select Bus Services – bustimes.org

Discounted NHS Bus Tickets from Arriva

The Shrewsbury and Telford Hospital NHS Trust | Employer Travel Club | Arriva Bus

Directions to Shrewsbury Business Park

Address: Shrewsbury Business Park, Douglas Court, Anchorage Avenue, SY2 6LG.

Please note: parking at the business park is very busy, if you are coming by car you will probably have to block in another car, please leave a note with your name and number in the front windscreen of your vehicle. Additional overflow parking is provided, by special agreement with Shrewsbury Cricket Club, a 10-minute walk away.  Postcode of Shrewsbury Cricket Club is SY2 6PP, on London road. https://what3words.com/bride.pans.merit

Click here for directions or use the map below.

Directions to Queensway Business Park, Telford

Address: Queensway Business Park, Maple Road, Telford, TF1 7UL. Please note: parking at the business park is very busy, if you are coming by car you will probably have to block in another car, please leave a note with your name and number in the front windscreen of your vehicle. 

Ludlow Community Hospital

There is a Maternity Led Unit and Renal Services based at Ludlow Community Hospital. Address: Gravel Hill, Ludlow SY8 1QU.

The Shropshire and Mid Wales Fertility Centre 

Address: Severn Fields Health Village, Sundorne Rd, Shrewsbury SY1 4RQ.

Sustainable Travel

As part of The Trusts commitment to Net Zero we also provide the following services for active and sustainable travel modes.

  • We operate a staff lift-sharing scheme over 400 NHS staff registered.
  • Take advantage of Arriva's special NHS Discount on their monthly season ticket. For more information visit the The Shrewsbury and Telford Hospital NHS Trust | Employer Travel Club | Arriva Bus
  • Our Cycle to Work Scheme is open all year, for further details please visit the Vivup website.
  • Route planning we recommend cyclestreets which will give you three cycle route options. https://www.cyclestreets.net/
  • We provide free secure staff only cycle parking and modern changing/shower facilities at both hospital sites. 
  • To access the cycle shelters please provide the following security information:
    • Type of bike ie. hybrid, commuter, racer, mountain, folding, ebike. Colour and brand
    • Where you intend cycling from? Postcode or district (ie. Frankwell / Hadley)
    • Contact details: Department, NHS email and internal phone number
    • Base site (ie. RSH / PRH / SBP / Atcham / QBP)

Please send details to sath.greenertravels@nhs.net

Car parking facilities are available for staff at all sites (download the hospital maps to find out which areas have been designated for staff). 

If you are a permanent member of staff and live outside a one-mile radius of the hospital, you can participate in the Trust’s Pay Monthly Scheme, whereby deductions are made from your salary. The recruitment team will help to arrange your parking permit as part of your pre-employment checks. They will take your registration details and this covers the first 4 weeks of your employment. Within this time you must apply for a permit via the Intranet App, accessible through Trust computers - http://sathcarparking/Wizard/Introduction. You will need your payroll number to complete this application online. Email sath.pay.services@nhs.net  if you are unsure of your payroll number.

If you are a member of our bank staff, the recruitment team will also help with your application as part of your pre employment checks. You will be asked to pay a £45 upfront fee when your start date is agreed and this will cover 12 months of parking. 

It might be useful for you to print off these maps in advance to help navigate around the hospital in your first few days - but if you aren't sure where to go, please ask a member of staff who will be more than happy to help you. Click on either of the maps below to open the full maps for both hospitals (they include information about Staff Car Parks and the inside of the hospitals too).


Our Staff Handbook is quite a read, but a worthwhile one. It includes information about claiming travel expenses, raising concerns, your pay, and lots of other useful information. Click the image below to download a copy.


Staff Induction

Staff induction is called Corporate Welcome, sessions are delivered both face to face and via Teams.  You will be sent an email informing you of the date of your session, and will be visible on your Learning Made Simple account (the Trusts online learning portal).

This programme is designed to welcome all new staff to the organisation and provide some essential information for you. You will also get to meet some key people in the organisation who will be a source of information and advice.

You should also complete a Local Induction with your manager within your first month.

What do I wear?

Smart casual – no revealing clothes, ripped jeans, etc.  Remember you are representing the Trust and need to present a good impression to visitors to the hospital.

Where do I need go?

Details will have been sent to your NHS email address. If you are booked on a Teams session, an email with the Teams link will be sent to you one week prior to the event.

If you have not received information about your Corporate Welcome, contact the Corporate Education office to reorganise on 01952 565801, ext. 5801 if calling internally or email sath.corporateeducation@nhs.net.

We have a number of food outlets in both hospitals. Some are Trust run, others are run by Charities. All cater for a number of dietary requirements.

Royal Shrewsbury Hospital

  • Mytton Restaurant (Ground Floor) This is a great place to get a cheap meal hot or cold meal and sit down at the same time. Open Mon to Fri 11.45am to 2pm
  • Caffe Bistro (Ground Floor) Caffe Bistro is best known for a good cup of coffee and a great panini. They also have a selection of high-quality cakes, sandwiches and wraps. Staff receive 15% discount. Open Mon to Fri 8am to 6.30pm Sat & Sun 10am to 5pm
  • League of Friends (Outpatients) A great place to grab a cold lunch and a snack. Mon to Fri 9.00am to 4.30pm
  • League of Friends (Ward Block) Open Mon to Fri 9.00am to 7.30pm Sat 9.00am to 6.00pm Sun 11.00am to 4.30pm
  • League of Friends (Treatment Centre) Open Mon 9.00am to 3.30pm, Tues 9.00am to 4.30pm, Wed 9.00am to 3.30pm, Thurs 9.00am to 4.30pm, Fri 9.00am to 4.00pm

Princess Royal Hospital

  • Apley Restaurant and Coffee City (First floor) This is a great place to get a cheap meal hot or cold meal and sit down at the same time. Open Mon to Fri 8.30am to 7.30pm Sat 10am to 4.00pm Sunday Closed
  • Friends of PRH (Ground Floor) - super if you want to grab a cold lunch and a snack. Open Mon to Fri 8.30 am to 6pm Sat & Sun 10.30am to 4.30pm Caffe Bistro (Women’s and Childrens Centre)
  • Caffe Bistro is best known for a good cup of coffee and a great panini. The also have a selection of high-quality cakes, sandwiches and wraps. Staff receive 15% discount. Open Mon to Fri 8am – 6.30pm Sat – Sun 10am – 5pm

As a member of staff at our Trust, the ESR Employee Self Service (ESS) allows you to amend and view information on your Electronic Staff Record from anywhere, on any device, any time.

ESR Employee Self Service can be accessed via the NHS ESR Web Page.

As a Trust we are continuously looking to improve our services to support staff and bank workers, which is why I am delighted to let you all know that as from the 1st July 2020 we are moving away from printing and sending out paper payslips and replacing these with electronic payslips. Also by doing this all staff will now have a trust NHS.net email account which will benefit trust communications as well as give staff access to many NHS discount websites.

To view your electronic payslip you will need to;

  • Activate your brand new NHS.net email address
  • Access your Employee Self Services (ESS) account 

Please watch the following video on how to complete this -  https://www.youtube.com/watch?v=RbG7dKtCCBY - If you have any queries after watching this video, please contact ext 1165

How do I activate and access my NHS.net account?

(see section above called activating your email address).

How do I register and access my ESS account?

Please watch the video in the section above called activating your email address which also tells you how to register your ESS account. You can also read the “How to” guides which are available on our SaTH internet page to gain your User Name and set a Password. 


You can access your ESS account by either downloading the ESR app (open in Internet Explorer) at https://my.esr.nhs.uk or through the My SaTH app which you can download at http://tiny.cc/mysath

By accessing your ESR Employee Self Service (ESS) record, you are able to:

View your:

  • Payslips and P60s
  • Total Reward Statements
  • Absence calendar
  • Registration information
  • Announcements relating to ESR

Amend your:

  • Home address details
  • Telephone numbers
  • Emergency contact details
  • Bank account details
  • Personal details e.g. sexual orientation; religious belief; disability information

You can access the ESR Login Page by following the QR code:

IMPORTANT - We ask all new staff to activate their email before they start so they can get to important information that has been sent to the new account that is required for their 1st day, such as their Trust Network account used to logon to the trust PC’s. (Links below for Guides)

NHSmail is the national secure collaboration service for health and social care in England and Scotland. All staff are given an NHSmail Email account when they start at the trust to be used as a key communication and collaboration tool, which also enables staff access to the Microsoft Teams Office365 platform.

NHSmail is accessible anywhere via www.nhs.net or https://portal.nhs.net

NHSmail User Guide Links

Welcome new users to NHSmail – NHSmail Support

Logging into NHSmail as a new user for the first time – NHSmail Support

Getting Started with MFA – NHSmail Support

User Guide – NHSmail Support

NHSmail Help Topics also have great advice to help staff fully utilise the platform.

If you have any questions or need some help you can contact the IT Service Desk 8.30am - 5pm Mon-Friday 01743 492522.

As a member of staff at our Trust, the Employee Online System allows you to request and manage your Annual Leave (It is your managers responsibility to ensure the annual leave entitlement is correct on the system).

If your department uses HealthRoster to prepare their rosters (Please check with your manager) you will also be able to view your rostered duties on your Employee online account.

You can access Employee online on any device at any time.

Your Employee Online log-in details will be active during your first day in the Trust and they follow a generic format, as per the following:

Username: Surname (first letter a capital) followed by the employee number (If you have not been advised of your number, your manager can provide this to you from Healthroster

Password:  Your employee number

For example:

Username:         Williams12345678

Password:           12345678

 Your password should be changed after logging in for the first time.

 Link for Employee Online

Log in (allocate-cloud.com)

We use an online system for claiming expenses for parking, business mileage etc. It is called e-Expenses and is very easy to use. It will allow you to not only build up your claim over the month without worrying about a sheet of paper but will also enable you to keep track of it right up until it is paid. 

To access the system for the first time visit the website http://www.sel-expenses.com.

When do I get my uniform?

If you are a member of permanent staff, and are required to wear a uniform, you would get this from your manager. If you are joining our Bank team, please contact the Temporary Staffing Department once you have your start date confirmed to arrange collecting your uniform from their office.

The Trust also runs a Uniform Library Bank, which enables staff to donate or take unloved/unwanted staff uniforms ie (Tunic/Tops, Trousers, Dress, Scrub Top and bottoms).

To view the items available or to donate, please visit the Shrewsbury Health Library, The Learning Centre, Royal Shrewsbury Hospital, Mytton Oak Road, Shrewsbury, SY3 8XQ Tel: 01743 492512.

This project forms part of the Trusts wider Sustainability agenda and the furniture & reuse program called Warp-it. https://www.warp-it.co.uk/company/sath

Our multi-disciplined teams can be identfied by the type of uniform they wear. 

Do you fancy winning some pennies and helping support the hospital at the same time? If you do, join in our staff lottery!

Tickets cost £1 and a maximum of 5 tickets can be purchased. Payment will be deducted from your salary (a minimum of £1 per month to a maximum of £5 per month).

What can I win?

A prize pool will be created by the monthly contributions to the lottery. The greater the number of players, the bigger the cash prizes and funds raised for staff benefit.

The prize pool will be split so approximately 50% will go on prizes:

  • 1st prize = 20% of the entry money
  • 2 x 2nd prizes = 10% of the entry money
  • 2 x 3rd prizes = 5% of the entry money

The remaining 50% of the money will go into the Small Things Makes a Big Difference Fund. There may be a one-off “super draw” every year with larger cash prizes.

The draw will take place on the second Wednesday of each month. and the winners will be announced in Chatterbox that week.


The Staff Lottery is open to all staff working at SaTH who have regular contracted hours and are on the Trust’s payroll.

For further information please contact SaTH Charity Office, Stretton House, RSH on 01743 241446 (Ext 1446) or email sath.charity@nhs.net

If you are new to the NHS, welcome to the world of amazing staff benefits!

Here at SaTH we are continually working to increase the benefits and offers available to you. We currently offer a range of staff benefits including: