• This role helps managers improve employee wellbeing and reduce sickness absence across Estates, Facilities and MES services.
• Support managers to manage sickness absence fairly, confidently and in line with Trust policies.
• Provide expert advice on employee wellbeing, attendance management and helping staff return to work successfully.
• Deliver training, coaching and practical guidance to help managers build their skills and use key HR systems effectively.
• Monitor absence data, produce reports and identify opportunities to improve staff attendance and service performance.
• Work closely with managers, Occupational Health and People teams to improve processes, support employees and help achieve Trust absence reduction targets. 

• Assess and support patients whose condition is becoming unwell or critical, helping to prevent further deterioration.
• Respond quickly to medical emergencies and work with healthcare teams to deliver safe and effective care.
• Support patients moving to and from Critical Care, helping to ensure smooth admissions, transfers and discharges.
• Carry out specialist treatments, assessments and investigations to improve patient outcomes.
• Provide advice, guidance and training to ward staff, helping to develop skills and maintain high standards of care.
• Work closely with patients, families and multidisciplinary teams to ensure safe, compassionate and person-centred care. 

• This role manages formal complaints from patients, families and carers, making sure each concern is reviewed fairly, thoroughly and within agreed timescales.
• The post holder investigates complaints, works with patients and staff to understand the issues raised, and helps find solutions where possible.
• They prepare clear and accurate written responses, explaining complex information in a way that is easy to understand.
• The role supports services to learn from complaints by identifying themes, monitoring improvement actions and helping to make patient care safer and better.
• They work closely with clinical and non-clinical teams, chair meetings when needed, and provide advice on handling complaints effectively.
• The post holder maintains accurate records, contributes to reports and training, and promotes a positive culture where feedback is used to improve services. 

• Review patient records and identify important medical information about a patient’s care and treatment.
• Translate medical terms into standard clinical codes using national coding rules and guidelines.
• Enter clinical coding information accurately onto hospital systems within agreed timescales.
• Check records carefully to help ensure hospital data is complete, accurate and suitable for reporting and analysis.
• Work towards national clinical coding qualifications and take part in training to develop knowledge and skills.
• Work professionally with colleagues across the Trust and support high standards of data quality and patient information management. 

• Manage a range of formal complaints from patients, families and carers, making sure they are handled fairly and within agreed timescales.
• Look into complaints carefully, gather the right information and work with the people involved to understand their concerns and what they would like to happen.
• Write clear and accurate responses to complaints, making sure all concerns are answered in a way that is easy to understand.
• Work with patients, families and staff to help resolve concerns, including leading meetings and handling sensitive or difficult conversations with care and understanding.
• Identify common themes and learning from complaints, helping teams make changes that improve patient care and services.
• Keep accurate records, prepare reports and support the wider PALS and Complaints team, including providing cover and helping to train staff. 

We have a range of Trust post at IMT3+ Level equivalent at The Shrewsbury & Telford Hospital NHS Trust combining Cardiology and General medicine. It is an opportunity to join a friendly and dynamic hospital team with a range of specialty interests and an excellent reputation for providing an educational and supportive environment.

These posts are not recognised for training.

• The role involves helping to keep the ward clean, tidy, and safe, including looking after equipment, beds, and supplies.
• You will support staff by preparing patient areas, giving out meals and drinks, and helping with non-clinical tasks that make patients comfortable.
• You will check stock levels, make sure items are in date, and report any problems to the nursing team.
• You will communicate well with patients, visitors, and staff, answer the phone politely, and pass on messages clearly.
• You will follow Trust policies, attend training, and work as part of the team while always acting in a professional and respectful way.

The Shrewsbury and Telford Hospital NHS Trust is looking for a Consultant Radiologist with specialist interest in Upper GI Imaging for a busy and expanding Department, predominantly based at The Royal Shrewsbury Hospital (RSH), with responsibilities across both hospitals’ sites. The Upper GI Team cover the Cancer MDT with links to regional meeting and deliver an inflammatory bowel MDT and imaging.

A second interest can likely be accommodated. Fluoroscopic skills would be an advantage in this role and experience in ultrasound biopsy and drains would be welcomed. The posts will include sessions at the two main hospital sites within an overall flexible group job planning format, with an agreed overall sessional make up as described below. 

Applications are welcome from candidates who wish to be considered for a part-time or flexible working arrangement. Contribution to an out of hours on call rota is core to this role.

• This role supports registered nurses in providing safe and caring support to patients.
• It involves helping patients with everyday needs such as washing, eating, drinking and moving safely.
• You will check and record basic health information and report any concerns to a nurse.
• The job includes keeping the ward clean, tidy and well-organised, and helping with basic admin tasks.
• You will work flexibly across different wards and follow all training, policies and safety rules.
• Good communication, kindness and respect for patients and their individual needs are essential. 

• Support the safe supply, dispensing and management of medicines for patients across the hospital.
• Work closely with pharmacists, nurses and other healthcare staff to help provide high quality patient care.
• Check medicine supplies, maintain stock levels and ensure medicines are available when needed.
• Speak with patients and staff to provide advice and support about medicines, following pharmacy procedures.
• Use pharmacy computer systems to record information, monitor medicines and help produce reports.
• Take part in training, service improvements, weekend and bank holiday duties, and help maintain a safe working environment.

• The role is multi-skilled, working across Cleanliness, Catering and Portering to support hospital services.
•  Staff will work shifts including early, late, night and weekend hours as part of a rota.
•  Duties include cleaning hospital areas, transporting patients and equipment, and helping with food service for patients, staff and visitors.
• Team members must follow health and safety rules, infection control procedures and food hygiene standards.
• The job involves physical tasks such as lifting, moving equipment and walking long distances.
• Staff will also provide support in emergencies and assist patients, visitors and clinical teams when needed

• Lead the Payroll, Pensions and Expenses service for three NHS Trusts, supporting more than 13,000 employees.
• Make sure staff are paid correctly and on time, and that expenses and pension services are managed accurately and efficiently.
• Provide expert advice to senior managers on payroll, pensions, pay rules and NHS terms and conditions.
• Manage and support the Pay Services team, helping staff develop their skills and deliver a high-quality service.
• Ensure all payroll and pension processes follow HMRC, NHS, legal and data protection requirements.
• Work with teams across the three Trusts to improve services, solve problems and deliver excellent customer support. 

• Lead and support the radiotherapy pre-treatment service, helping patients move smoothly from referral to treatment planning.
• Carry out specialist pre-treatment procedures, including CT scans, virtual simulation and the use of contrast media, to prepare patients for radiotherapy.
• Provide kind, clear and supportive care for cancer patients and their families, ensuring their needs are understood and met.
• Help manage the day-to-day running of the pre-treatment team, including coordinating workloads, solving problems and maintaining high standards of care.
• Work closely with doctors, physicists and other healthcare professionals to make sure treatment plans are completed on time and national targets are achieved.
• Support, train and guide staff and students, while helping to improve services, patient care and new ways of working.

• Provide or assist patients with personal care/hygiene including occasional direct exposure to bodily fluids etc.
• Toileting, including emptying urinary catheter bags
• After appropriate training, undertake clinical activities as delegated by nursing and medical staff reporting any abnormalities,
• Observations of temperature, pulse, blood pressure & Heights and weight measurements.
• ECG recordings
• Simple dressings and removal of cannulas.
• Phlebotomy, cannulation and BM blood samples.
• Assist patient's preparation prior to clinical procedures and during.
• Undertake patient and other manual handling tasks using the correct equipment and techniques following specific training. 
• Contribute fully to ensure the unit and the kitchen are kept clean and all items and equipment are stored, cleaned and used correctly