• This role provides vital administrative support to the Secretary/PA, helping the team meet deadlines.
• You will use Microsoft Office to prepare documents, presentations, and maintain databases.
• You will handle phone calls, queries, and correspondence in a polite and professional way.
• You will manage patient records, results, and discharge summaries to support clinical meetings.
• You will keep filing systems and spreadsheets accurate and up to date.
• You will support colleagues with a range of office tasks while following policies and safe working practices. 

•  You will lead the rollout of the new BadgerNet system for neonatal services.
• You will train and support staff so they feel confident using digital tools.
• You will work with doctors, nurses, and managers to make sure the system is safe and effective.
• You will help improve patient care by linking clinical practice with digital innovation.
• You will represent the Trust in meetings and share progress with wider networks.
• You will act as a role model, showing leadership and supporting staff in using digital technology.

• The role involves caring for patients by assessing their needs, planning treatment, and giving safe and effective care.
• You will work closely with patients, families, and the wider healthcare team to make sure physical, emotional, and social needs are met.
• You are expected to act professionally at all times, following nursing standards and Trust policies, and speaking up if care falls below the right level.
• You will support and guide junior staff and students, acting as a role model and helping them learn and grow.
• You may lead shifts, manage workloads, and make sure the ward or department runs smoothly and safely.
• You will keep accurate records, use resources responsibly, and help improve the quality of care through feedback, teamwork, and innovation.

• This job is about helping a busy medical team by doing important office work.
• You will type letters and notes using a computer, sometimes by listening to recordings.
• You will answer phone calls and help patients who may be worried or upset. 
• You will help keep patient records safe, tidy, and easy to find.
• You will work with other teams and make sure messages and tasks are shared properly.
• You will help keep the office running smoothly and support your team when needed.

Thank you for your interest in joining us as Director of Operations for the Surgery, Anaesthetics & Critical Care Division; this post is a vital leadership role within our organisation. The Shrewsbury & Telford Hospital NHS Trust (SaTH) has a wide-ranging improvement programme, including key operational commitments to improve access to Urgent & Emergency Care, Elective services, Cancer services and Diagnostic services. The organisation is proud of recent improvements made, but also humble about how much more we have to do.

 You will be joining at an exciting time for the Trust and for healthcare services within Shropshire, Telford & Wrekin. The Trust has recently committed to forming a Group between SaTH and Shropshire Community Health NHS Trust, and now has a substantive Group Chair and Chief Executive Officer in common in place - creating the opportunity for greater collaboration and partnership working between the two organisations. The Trust also has a Chief Operating Officer (COO) and two Deputy COOs that have recently commenced in post, and so successful candidates will have the chance to join a newly formed senior leadership team.

This will be an incredibly rewarding leadership role, within an ambitious senior leadership team. We are committed to working together to provide excellent care for our patients and a rewarding professional experience for our colleagues.