If you have excellent computer and customer service skills, love data and enjoy maintaining systems and records, then this is the job for you.
As part of our busy Workforce Assurance team you will be responsible for the maintenance of electronic employee records using the Trust’s workforce information systems and providing support and advice to managers on processes and system use.
Experience of using Microsoft Office, with intermediate level Excel skills is essential. Working knowledge of workforce information systems would be advantageous.
Main duties of the job
To ensure all new starters, termination of contracts and employee change of circumstance forms are processed in all systems accurately and in a timely manner.
To clarify with managers any ambiguous or missing information on forms.
To ensure only authorised signatories sign forms.
To ensure all changes to Professional Registration are processed promptly and accurately, reporting to managers as and when professional registrations have expired.
To ensure all reference requests received are responded to promptly and accurately.
To ensure all DBS checks received are processed promptly and accurately.
To assist in maintenance of accurate work structures within workforce information systems including setting up and updating positions and ensuring hierarchies enable appropriate access rights to be granted on all system users.
Working for our organisation
The Workforce Assurance Department has an exciting opportunity for an enthusiastic individual to join our diverse and supportive team as a Workforce Information systems assistant. This one year fixed term contract is well suited to those who strive to deliver a professional and friendly customer service and enjoy maintaining systems and records. We actively encourage open communication, collective working to achieve common objectives and motivation within the team. To enable the post holder to thrive within this role all training will be provided under the guidance of the Workforce Systems Team Leader. In addition we aim to offer a flexible working approach that may currently include on site or home working options . The post is 37.5 hours per week from Monday to Friday.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Experience & Knowledge
Knowledge of data protection legislation
Previous experience of a workforce or payroll function
Working knowledge of workforce information systems such as ESR, E-rostering, BankStaff, HealthRoster
Skills and abilities
Good understanding and experience in the use of Microsoft Office software, with intermediate level of Excel
Ability to work on own initiative, prioritise workload and work independently in order to meet deadlines
High levels of accuracy and attention to detail
Ability to deliver high quality customer service
Ability to deal with telephone enquiries effectively using tact and diplomacy
Experience with using GDPR
Able to travel between Trust sites
Good standard of general education, including numeracy and literacy skills