Non Clinical - Support Medical Administrator

  • Department Medicine and Emergency Care Division
  • Salary £20,330.00 – £21,777 per annum
  • Closing Date 27/01/2022
  • Location The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 3
  • Job ref 223-SMA-015
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time - 37.5 hours per week

The Government has formally announced that it intends to introduce regulations that will require any individuals employed by the NHS where their role involves patient contact, to be fully vaccinated (1st and 2nd dose) against COVID-19 by 1st April 2022.  To achieve this the successful applicant must have had their 1st COVID-19 vaccination by 3rd February 2022. Therefore, full COVID-19 vaccination will be a condition of employment unless an individual is medically exempt. We will ask for proof of vaccination during the recruitment process.

Job overview

If you are looking for an opportunity to explore future career options and feel you have the necessary tools to bring to the role, we are offering an opportunity within our Medicine Directorate.  The role will function as part of a team and will support the Respiratory and Dermatology departments.

The successful candidate will be responsible for supporting the operational management team. The post holder will fulfil a crucial role in fostering excellent communication and working relationships with the clinical specialties and their teams.

 

Main duties of the job

You must have a strong focus on delivery and a desire for success.  You should have the skills to prioritise workload in a fast paced environment, have excellent interpersonal skills and the ability to develop and motivate others effectively. Experience of  working with 18 week RTT targets is not essential but is desirable.  As an employer we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. 

Working for our organisation

As an employee of the Trust you have a responsibility to:

Participate in statutory and mandatory training as appropriate for the post
Maintain consistently high personal and professional standards and act in accordance with the relevant professional code of conduct.
Take responsibility for the maintenance and improvement of personal and professional competence and to encourage that of colleagues and subordinates.
Participate in the Trust’s appraisal processes including identifying performance standards for the post, personal objective setting and the creation of a personal development plan in line with the KSF outline for the post

The Government has formally announced that it intends to introduce regulations that will require any individuals employed by the NHS where their role involves patient contact, to be fully vaccinated (1st and 2nd dose) against COVID-19 by 1st April 2022.  To achieve this the successful applicant must have had their 1st COVID-19 vaccination by 3rd February 2022. Therefore, full COVID-19 vaccination will be a condition of employment unless an individual is medically exempt. We will ask for proof of vaccination during the recruitment process.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Education and Qualifications

Essential criteria

Educated to GCSE standard (or equivalent) English to Grade 9 – 4 (C or above).
NVQ Level 3 in Business and Administration or Customer Care/ IT or equivalent qualifications or the ability to demonstrate the equivalent experience gained in a similar role.
Evidence of a commitment to continuous professional development

Previous Experience

Essential criteria

Experience of working autonomously in an administrative and clerical role
Working knowledge of validating patient pathways to ensure they provide an accurate record
Working of scheduling outpatient appointments and/or admissions
Demonstrable understanding of the NHS 18 week target and associated principles
Experience of operational administrative work within the NHS
Relevant knowledge and experience of tracking patients through the 18 week and cancer pathways

Skills and Knowledge

Essential criteria

Demonstrable understanding of patient priorities and performance standards relating to appointments and waiting times
Evidence of ability to manage own workload effectively.
Experience of using a full range of IT systems including Microsoft Office and patient administration/data systems

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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