We are looking for an enthusiastic, flexible and highly motivated individual to join our radiology Clerical team here at The Royal Shrewsbury Hospital. The successful applicant must be literate, numerate and  have a good understanding of computers.   The clerical team is vital to the efficient running of the imaging department which strives to deliver a high standard of patient centred care.  We are looking for individuals with ambition who are able to work to and achieve goals and/or objectives set by their line manager.

Please provide information in support of your application relating to your skills, experience and knowledge. You should relate these to the essential and desirable requirements of the post. Therefore you should look at the person specification and tell us how you think you meet the criteria providing examples as necessary.  

Main duties of the job

 Main duties include liaising with the radiology team and patients, playing an integral part in the administrative tasks for the department which includes greeting patients and booking them onto our Radiology information system while working on one of our reception desks, receiving and making telephone calls to book outpatient appointments. Arranging In patient appointments as the in patient co-ordinator of the day.  Also varied admin tasks throughout the day as required to deliver the service. 

• To meet and greet patients into the department. 
• To deal with day-today enquires from patients, radiology consultants, referring consultants, CNS, and other staff within the trust including staff working in other clinical centres. This may be to give direct help, or giving directions to obtain assistance from the appropriate person.
• To book In patient appointments as the in patient co-ordinator of the day.
• To book outpatient appointments making outgoing calls and receiving incoming calls, to ensure we are achieving our current booking targets for all urgencies. 
• To have knowledge of all x-ray or scan procedures completed within radiology and to have knowledge of all preparation required for all procedures.
• To be responsible to complete any administrative task that is required for the role you covering on that day.

Working for your organisation

 The Radiology wider team is made up of Consultant radiologists, Radiographers, sonographers and assistants.  Being part of the radiology administrative team you will be working along side these groups of clinicians to ensure we  deliver a high standard of patient centred care.  

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

For full duties and responsibilities please refer to the attached document entitled Job Description.