Non Clinical - Medical Secretary Supervisor

  • Department Medicine
  • Salary £28,407.00 – £34,581 per annum
  • Closing Date 07/06/2023
  • Location The Shrewsbury & Telford Hospital Trust
  • Grade NHS AfC: Band 5
  • Job ref 223-MSS-673
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Full time
  • Hours 37.5 hours per week

Job overview

We have an exciting opportunity for the right candidate/s to join our team in supporting the delivery of patient care. The role is essential in supporting the secretarial teams as The Shrewsbury and Telford Hospital NHS Trust sites move towards the delivery of the electronic patient record and design new ways of working that improve efficiency and job satisfaction, across all secretarial teams. 

Applicants should have previous experience in supervising/managing staff or demonstrate they have the ability to develop in this area.  Have excellent high level administration skills including advanced/accurate keyboard skills.  A good understanding of the role of the Medical Secretary including previous Medical Secretary experience is required. Good organisational and planning skills with excellent communication and time management skills. The ability to work autonomously with minimal supervision and the ability to manage and support staff through change. A positive attitude to change and implement changes to meet service demand.

There are 2 posts available, both full time, one permanent  and one fixed term for 12 months. 

Main duties of the job

As Supervisor of the Medicine Centre Medical Secretaries the post holder is responsible (unsupervised) for the day-to-day management of the Medical Secretaries to effectively lead, supervise, co-ordinate and direct the activities of the team to ensure a high class service to the Consultants, their teams and out patients and their families within the Centres using acquired in-depth knowledge and experience of service. It is essential that the post holder can exercise independent judgement based on proven extensive experience of PA/Medical Secretary roles within the NHS whilst always maintaining a high level of confidentiality and diplomacy.

Working for our organisation

The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales.

Encompassing some of the most picturesque parts of England and Wales, the Trust's catchment stretches from the Cambrian Mountains in the west, to Newport and the fringes of the Black Country in the east. The main towns include: Bridgnorth, Ludlow, Market Drayton, Oswestry, Shrewsbury and Whitchurch (in Shropshire); Newport, Telford and Wellington (in Telford & Wrekin); and Newtown and Welshpool (in Powys) - all beautiful and unique.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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