Non Clinical - Library assistant

  • Department Library
  • Salary £19,737.00 – £21,142 per annum
  • Closing Date 23/06/2021
  • Location RSH Learning Centre
  • Grade NHS AfC: Band 3
  • Job ref 223-LBA-355
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Fixed term: 2 years (until July 2023)
  • Hours Part time - 30 hours per week (Monday, Thursday, Friday 9.00-5.00 and Tuesday 8.15-5.00)

Job overview

We are seeking an enthusiastic and efficient person to join our busy team in Shrewsbury, providing high quality library and information services to health staff and students in order to support the highest standards of clinical care, education, training and research. You will be working with the other 5 members of the Library team and the post will involve a wide range of library duties.

It is essential that you are able to communicate effectively and have good IT and organisational skills. Previous library experience would be advantageous.

In addition, the postholder will support a positive image of Staffordshire University responding to requests and representing Staffordshire University Library and Student Support and Wellbeing 

Main duties of the job

To provide the first line of contact for Staffordshire University students, NHS staff and other library users and library visitors by working on the library enquiry desk handling enquiries, registration of new users and library induction

To share responsibility with other library staff for the efficient day-to–day running of the library service.

Working for our organisation

If you have excellent customer service skills, have an eye for detail and enjoy finding information then this is the job for you. As part of our library team you will be expected to help students and NHS staff with their knowledge requests. The Library has an exciting opportunity for an enthusiastic individual to join our small but supportive team as a library assistant. We actively encourage open communication, collective working to achieve common objectives and motivation within the team. To enable the post holder to thrive within the role training will be provided both on site at Shrewsbury and with our partner Staffordshire University. This is a 2 year fixed term post, suited to those who strive to deliver a professional and friendly customer service.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification


Essential criteria

English and Maths A-C or equivalent

Desirable criteria

NVQ in Information & Library Services or equivalent library qualification
IT qualification

Skills and experience

Essential criteria

Substantial Clerical or library experience
High level of computer literacy
Good customer service skills
Evidence of good verbal and written communication skills
Good Organisational Skills
Good Interpersonal Skills
Able to prioritise workload and work to deadlines
Able to work independently and as part of team
Flexible approach to varied workload

Desirable criteria

Experience in the NHS
Experience using Library Catalogue system

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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