Non Clinical - Inpatient Booking Clerk

  • Department Theatre & Inpatient Scheduling Team (RSH)
  • Salary £24,937.00 – £26,598 per annum
  • Closing Date 24/11/2025
  • Location William Farr House - The Shrewsbury and Telford Hospital NHS Trust
  • Grade NHS AfC: Band 3
  • Job ref 223-IBC-856
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours 37.5

Job overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We have an exciting opportunity for an Inpatient Booking Clerk to join the Inpatient Booking Team ensuring that theatre lists are planned in accordance with agreed service guidelines and in line with National Waiting times and Clinical targets.

The successful applicant will be educated to GCSE level including Maths and English at grades 9 - 4 (or equivalent) and be competent and experienced in a range of administration and clerical duties within a healthcare setting. 

Main duties of the job

  • The post holder is expected to plan and prioritise workload using their own initiative working and within agreed Guidelines and Standard Operating Procedures to support decision making.
  • To operate and maintain an efficient and effective planning service for in-patient or day case surgery booking. Ensuring clinical priorities are maintained and recorded appropriately within the PAS system and that patients are planned for their Surgery using the appropriate in patient waiting list available on the SQL reporting system to ensure that they are planned in accordance with their clinical priority i.e. urgent or cancer patients followed by routine patient patients by longest wait in line within the National 18 week referral to treatment target.
  • The post holder will be responsible for ensuring that planned lists are agreed with Surgeons when appropriate to ensure that the patient list order is correct taking into account any allergies, alerts and pre operative assessment status.
  • The post holder will be responsible for arranging pre operative assessments for patients ensuring that this is completed in a timely manner in order to achieve maximum optimisation

Working for your organisation

The post holder will be expected to provide an efficient and effective in patient booking service for the Trust working within the Patient Access, Theatre, Anaesthetics and Critical Care Centre.

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

The Shrewsbury and Telford Hospital NHS Trust can offer you great career prospects and a fantastic work-life balance. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, helpful friendly teams and excellent professional development opportunities.

Candidate Pack
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The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

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