Non Clinical - Community Discharge Co-ordinator

  • Department Community Discharge Coordinator
  • Salary £24,907.00 – £30,615 per annum
  • Closing Date 24/06/2021
  • Location The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 5
  • Job ref 223-CDC-378
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Full time - 37.5 hours per week

Job overview

The post holder will work collaboratively with the multidisciplinary health and social care teams within the Integrated Discharge Team across acute and community hospitals and community teams / services to co-ordinate and navigate the patient across pathways to ensure a safe same day discharge for patients deemed fit for discharge.

Primary responsibility to complete Fact Finding Assessments via a telephone triage system, assessing individual patient's care needs for discharge.

Support ward professionals in agreeing the pathway for discharge from hospital in accordance with agreed policies and professional guidelines.

To work flexibly to meet the needs of the service, covering a seven day period including weekends & bank holidays.

Main duties of the job

To work within the Integrated Hospital Discharge providing a seven day service including weekends & bank holidays. Team to assess patients’ needs for safe discharge. Working with health and social care teams the post holder will agree the most appropriate pathway of care to support discharge from hospital.
To adopt the principles of a Discharge to Assess Model. Align the discharge pathways including Pathway 1 (home or normal place of residence), Pathway 2 (bed based rehabilitation), and Pathway 3 (complex Assessment within a nursing care setting) to the patients assessed level of need.

Working for our organisation

The team is a multidisciplinary team made up of trust staff as well as our partner organisations. We aim to be a highly motivated and cohesive team putting the patient at the centre of all our discussions. You will work closely with the ward teams in the completion of assessments of patient needs and ongoing care requirements The intergraded discharge team is a fast paced area to work but ensuring safe & timely patient discharge from the acute setting is very rewarding. We pride ourselves on effective communication and team working to support each other and provide the best service we can.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification


Essential criteria

Degree level qualification or significant equivalent experience
Registered Clinical or Social work professional qualification ( RN, RMN, AHP, HCPC registration)

Desirable criteria

Evidence of willingness to undertake further personal development.
Evidence of continuing professional development

Experience, Knowledge & Behaviours

Essential criteria

Experience of working with multidisciplinary health and social care teams.
Demonstrable experience of contact with patients both in an acute and community setting
Experience in working in NHS, local authority or health and social care sector
Understanding of current mental health legislation and safeguarding processes
Experience in working in NHS, local authority or health and social care sector
Good organisational skills and excellent communications skills

Desirable criteria

Have an awareness of need for confidentiality in accordance with both the Data Protection Act and national / local guidelines
Comprehensive Health, social or therapy Assessments
Good knowledge of the Hospital Discharge Requirements, Discharge to Assess, Care Act, and Mental Health Act.
Experience of discharge coordination processes


Essential criteria

Exercise judgments and initiative in highly sensitive areas when problems arise by taking appropriate action to resolve the problems or referring to the appropriate person
IT skills in the use of Microsoft products (Word, Excel, Outlook, Publisher, Powerpoint etc)

Desirable criteria

Working knowledge of delayed discharge criteria and barriers to discharge

Specific Job Requirement

Essential criteria

Able to meet travel requirements of the post and work across both RSH and PRH

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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