Non Clinical - Colorectal Administrator

  • Department Colorectal
  • Salary £25,272.00 – £25,272 per annum
  • Closing Date 09/04/2026
  • Location the Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 2
  • Job ref 223-CAM-258
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours Part time - 15 hours per week

Job overview

 

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust and Shropshire Community Health NHS Trust. If you are not currently working within either of these Trusts, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

SUBJECT TO AGENDA FOR CHANGE BANDING 

The post holder will provide an effective administration support service providing excellent communication skills and good customer care.

Working within specialist nursing team to support the delivery of an excellent patient centred service for patients with bowel disease.

 

Main duties of the job

 

Provide comprehensive administrative support to the CNS team to ensure efficient patient flow and service delivery. This includes managing patient records, clinic preparation and outcomes, appointments, service calendars, and handling enquiries from patients, carers, and healthcare professionals. The role involves coordinating clinics via Careflow, booking interpreters, arranging stoma supplies and representatives, maintaining patient literature, ordering stationery, and monitoring clinic completion.

The post holder will handle sensitive and complex information, ensuring accurate data recording, confidentiality, and compliance with data protection, CQC, and Trust governance requirements. They will liaise closely with the CNS team and coordinator to address issues affecting service efficiency, undertake a wide range of administrative tasks using initiative, and work effectively under pressure while managing competing priorities.

The role requires strong IT, communication, and team-working skills, a customer-focused approach, and adherence to Trust values, health and safety, infection control, safeguarding, and mandatory training requirements. The post holder is expected to maintain high professional standards, contribute positively to Trust performance, and support a collaborative, flexible, and high-quality service culture.

 

Working for our organisation

 

The role will be working within specialist nursing team to support the delivery of an excellent patient centred service for patients with bowel disease. 

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

 

 

Detailed job description and main responsibilities

For further information about this job role please see full job description and person specification. 

Candidate Pack
Apply Now

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Look around a little and browse our jobs...

There are many exciting opportunities available for dedicated and loyal staff at The Shrewsbury and Telford Hospital NHS Trust.

Is it time you made a change?

 

Search Nursing Jobs
Search Doctors Jobs
Search Clinical Support Jobs
Search Non Clinical Jobs

Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

Testimonials