Job overview
The post holder will be an integral part of the Enhanced Care Team, delivering enhanced therapeutic care, personal support, and supervision to meet the physical and psychological wellbeing and additional needs of patients. Enhanced care and support will focus on patient-centred care giving and holistic activity and care planning to meet the requirements of the patient/s and the role. This rewarding position of Enhanced Care Support Worker will develop and evolve with our collaborative team working approach to ensure we meet the advancing demand of the service and users, therefore, passion and inspiration for service quality will be nurtured.
The Enhanced Care Team will provide support to Registered Nurses (RN) in the delivery of all aspects of fundamental health and social care to patients requiring enhanced care and support and will be under the direction and supervision of RN’s and ward managers. The team will be responsible to the Clinical Lead for Enhanced Care.
Flexibility in working across shifts, wards and sites will be required to meet the needs of the patients and service. this can be discussed further at interview.
Main duties of the job
Enhanced Care Support Workers provide high quality enhanced personal care, support and supervision, respecting people's dignity, inclusive of their individual needs and preferences. Compassion and kindness to enhance patient health, wellbeing and experience is essential.
Providing patient 1:1 care and support through observation and interaction, aims to reduce the risk of patient harm whilst enhancing patient experience.
All patient personal care needs, support, and supervision is patient-centred and inclusive.
Activities for patient therapeutic stimulation and enjoyment will be planned
For patient care continuity, accompanying patients should they be transferred to different wards and hospital locations may be required. A flexible approach to meet service and patient requirements is necessary.
Working as a team and on own initiative is essential.
Support new team members
A 2-week training programme for the fundamental learning of the healthcare service and ongoing support will be provided to ensure the role is undertaken confidently and competently.
Working for your organisation
As this is a new service and team to the organisation your passion and enthusiasm for patient care and service quality and development will be encouraged. Your ideas will be welcomed to continuously meet the developing needs of the patients and service provided and a proactive approach to work will be welcomed.
Respectful working is expected and should be conducted and received.
Whilst you will be aware of your roster allocation in advance due to the nature of the role and needs of the service, there will be times that flexibility will be required. This post will require rotation duties and working on different wards.