Clinical Support - Enhanced Care Support Worker

  • Department Clinical Practice Educator Team
  • Salary £20,270.00 – £21,318 per annum
  • Closing Date 07/02/2023
  • Location The Shrewsbury and Telford Hospital NHS Trust, Shrewsbury and Telford
  • Grade NHS AfC: Band 2
  • Job ref 223-ECS-205-A
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours 37.5 hours per week (some day shift working 08:00-04:00 may be discussed)

Job overview

The post holder will be an integral part of the Enhanced Care Team, delivering enhanced therapeutic care, personal support, and supervision to meet the physical and psychological wellbeing and additional needs of patients.  Enhanced care and support will focus on patient-centred care giving and holistic activity and care planning to meet the requirements of the patient/s and the role. This rewarding position of Enhanced Care Support Worker will develop and evolve with our collaborative team working approach to ensure we meet the advancing demand of the service and users, therefore, passion and inspiration for service quality will be nurtured.

The Enhanced Care Team will provide support to Registered Nurses (RN) in the delivery of all aspects of fundamental health and social care to patients requiring enhanced care and support and will be under the direction and supervision of RN’s and ward managers. The team will be responsible to the Clinical Lead for Enhanced Care.

Flexibility in working across shifts, wards and sites will be required to meet the needs of the patients and service. this can be discussed further at interview.

Main duties of the job

Enhanced Care Support Workers provide high quality enhanced personal care, support and supervision, respecting people's dignity, inclusive of their individual needs and preferences. Compassion and kindness to enhance patient health, wellbeing and experience is essential.

Providing patient 1:1 care and support through observation and interaction, aims to reduce the risk of patient harm whilst enhancing patient experience.    

All patient personal care needs, support, and supervision is patient-centred and inclusive.   

Activities for patient therapeutic stimulation and enjoyment will be planned   

For patient care continuity, accompanying patients should they be transferred to different wards and hospital locations may be required.  A flexible approach to meet service and patient requirements is necessary.

Working as a team and on own initiative is essential.

Support new team members  

A 2-week training programme for the fundamental learning of the healthcare service and ongoing support will be provided to ensure the role is undertaken confidently and competently.

Working for your organisation

 As this is a new service and team to the organisation your passion and enthusiasm for patient care and service quality and development will be encouraged.  Your ideas will be welcomed to continuously meet the developing needs of the patients and service provided and a proactive approach to work will be welcomed. 

Respectful working is expected and should be conducted and received.

Whilst you will be aware of your roster allocation in advance due to the nature of the role and needs of the service, there will be times that flexibility will be required. This post will require rotation duties and working on different wards.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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