Clinical Support - CDC Operations Manager

  • Department Pathology Services Management Team
  • Salary £55,690.00 – £62,682 per annum
  • Closing Date 17/02/2026
  • Location Community Diagnostic Centre, Hollinswood House, Telford with cross site working to all hospital sites
  • Grade NHS AfC: Band 8a
  • Job ref 223-COM-122
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours 37.5 hours per week

Job overview

The Shrewsbury and Telford Hospital NHS Trust’s Pathology Centre are looking for a dynamic, caring, and enthusiastic Operational Leader to join our Pathology Team.

The successful applicant will be working closely with other members of the Pathology leadership team, primarily based at the Community Diagnostic Centre (CDC) in Telford, but working across our three hospital sites, to deliver a quality, patient-focused service. Pathology is a vibrant team, continually looking for ways to develop innovative ideas and ways of working, ensuring our services continue to match the rapid pace of growth in diagnostic advances. 

 

The applicant will be qualified to degree level or equivalent, with demonstrable relevant experience.

 

Providing leadership and operational management support to the Pathology Centre Manager, the post-holder is accountable for the delivery of all diagnostics services provided through the CDC, ensuring efficient and effective management of all resources in order to deliver safe, high quality and effective patient care in an environment of continuous improvement.

 

Main duties of the job

 

Providing leadership and operational management support to the Centre Manager, you must have current NHS experience with a strong focus on delivery and a desire for success. Working with the Clinical Director, Lead Scientist, and Centre Manager, the post-holder is responsible for formulating and implementing service delivery plans to achieve the operational and strategic objectives of the Centre.

You should have the skills to prioritise workload in a fast-paced environment, have excellent interpersonal skills and the ability to develop and motivate others effectively.

This role requires values-based leadership of staff, including administrative and Phlebotomy teams. The individual will also be a key contributor to the overall operational, workforce and finance performance and strategy of the department, working closely with our other Pathology leaders and wider colleagues.

 

Accountable for service delivery, the post-holder will be required to liaise with service users, other agencies and stakeholders along with working closely with other teams to ensure efficient and effective management of all resources to deliver safe, high quality and effective patient care.

Working for our organisation

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you are looking for new opportunities and challenges in a management role, then this post could be for you. You will need to demonstrate a working knowledge of Pathology; effective leadership skills with experience of managing multi-disciplinary teams; effective communication; be able to interpret and present performance and business data; be able to advise senior managers of risks and issues; and solve operational and day-to-day management issues using previous experience and own initiative. You will need to have a strong collaborative approach and the ability to engage service users, partners, commissioners, and other key stakeholders.

If you're ready to be part of a team that's dedicated to continuous improvement, come  and join us and let's make a difference together!

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Candidate Pack
Apply Now

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
 
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
 
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
 
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Look around a little and browse our jobs...

There are many exciting opportunities available for dedicated and loyal staff at The Shrewsbury and Telford Hospital NHS Trust.

Is it time you made a change?

 

Search Nursing Jobs
Search Doctors Jobs
Search Clinical Support Jobs
Search Non Clinical Jobs

Need help applying?

If you have any problems applying online please contact us on sath.recruitment@nhs.net or call 01743 492 402 for Non-Medical positions OR sath.medicalrecruitment@nhs.net  or call 01952 641222 for Medical Recruitment.

 

Testimonials