Clinical Support - Assistant Technical Officer

  • Department Audiology Department
  • Salary £18,870.00 – £19,918 per annum
  • Closing Date 16/08/2022
  • Location Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 2
  • Job ref 223-ATO-695
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Permanent
  • Hours 37.5 hours per week

Job overview

We require an enthusiastic Assistant Technical Officer to support our audiology staff in delivering an high quality audiology services to the hearing aid wearers of Shropshire. The Shropshire  Audiology Service covers a population of 600,000 people in a rural setting and therefore carry out many outreach clinics.
If you have had experience in a health care setting previously or if you have had experience of working with people with hearing loss and feel you have a sensible logical approach in a caring environment, then you could be just the sort of person we are looking for.
Clinically you will be expected to provide a support role in a hearing aid aftercare clinic. Shropshire Audiology believes strongly in multidisciplinary working for the benefit of the patient and therefore the opportunity to be involved with Social Services, local volunteer groups and education services will be actively encouraged.

Main duties of the job

To assist in follow-up of patients who have recently been fitted with a hearing aid (including telephone follow ups as well as hospital based) and advising patients on availability of assistive listening devices and other services.

The post holder is expected to:

  • Provide hearing aid aftercare, either face to face or via our postal service
  • Despatch and receipt of ear moulds.
  • Taking telephone queries and other clerical duties
  • Input data on to audiology specific database, this involves inputting audiological information as well as stock information.

Working for your organisation

Within Audiology we believe strongly in delivering high quality care and have a dedicated, friendly and helpful team. We work closely with multi
agency organisations which is key to giving our patients the best care.

It is important that we provide a professional and efficient service.

Residential accommodation is provided at SATH by a local Housing Group Rooftops. The accommodation is fully furnished and within easy reach
of the town centre, local schools, supermarkets and leisure facilities. Other existing Audiology staff live locally or commute to Shropshire from
across the West Midlands.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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