We require an enthusiastic Assistant Technical Officer to support our audiology staff in delivering an high quality audiology services to the hearing aid wearers of Shropshire. The Shropshire Audiology Service covers a population of 600,000 people in a rural setting and therefore carry out many outreach clinics.
If you have had experience in a health care setting previously or if you have had experience of working with people with hearing loss and feel you have a sensible logical approach in a caring environment, then you could be just the sort of person we are looking for.
Clinically you will be expected to provide a support role in a hearing aid aftercare clinic. Shropshire Audiology believes strongly in multidisciplinary working for the benefit of the patient and therefore the opportunity to be involved with Social Services, local volunteer groups and education services will be actively encouraged.
Main duties of the job
To assist in follow-up of patients who have recently been fitted with a hearing aid (including telephone follow ups as well as hospital based) and advising patients on availability of assistive listening devices and other services.
The post holder is expected to:
- Provide hearing aid aftercare, either face to face or via our postal service
- Despatch and receipt of ear moulds.
- Taking telephone queries and other clerical duties
- Input data on to audiology specific database, this involves inputting audiological information as well as stock information.
Working for your organisation
Within Audiology we believe strongly in delivering high quality care and have a dedicated, friendly and helpful team. We work closely with multi
agency organisations which is key to giving our patients the best care.
It is important that we provide a professional and efficient service.
Residential accommodation is provided at SATH by a local Housing Group Rooftops. The accommodation is fully furnished and within easy reach
of the town centre, local schools, supermarkets and leisure facilities. Other existing Audiology staff live locally or commute to Shropshire from
across the West Midlands.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.