An exciting opportunity has arisen to recruit a full-time ward clerk to join Ward 11 Nephrology at The Princess Royal Hospital, Telford. The hours of work will be Monday-Friday from 8.00 am to 4.00pm.
The successful candidate will be a self-motivated, enthusiastic person with excellent interpersonal, organisational and computer skills, with the ability to work under non direct supervision.
Main duties of the job
The role involves dealing with members of the public on a face to face basis as well as on the telephone, therefore excellent communication skills and a professional manner is essential to respond courteously to all enquiries regarding patient care. You will take a key role in ensuring patient notes are available and maintained in an organised manner.
It is necessary to have a flexible approach, remain calm under pressure in this challenging role and be able to respond appropriately to the demands of an ever changing workload.
Working for our organisation
Ward 11 is a Nephrology Ward which admits patients with Renal conditions and also patients with complex medical conditions.
The ward is an exciting, positive and friendly environment in which change and improvement of the quality of care are taking place.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Basic Computer Skills
Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration
Qualification in Word Processing/IT Skills
Ability to work independently and within a multidisciplinary team