We are looking for an enthusiastic and motivated individual to join our busy dynamic clerical team. The ward provides a wonderful environment for both patients and staff. This is a demanding role that requires commitment and a positive approach towards change. We offer a period of induction and a strong commitment to training and development.
The successful candidate will be expected to participate in clerical duties to support the Ward Team, engaging with members of the multi disciplinary team as well as patients and relatives. You must have a willingness to contribute to the development of the team as well as your own professional growth. Excellent verbal communication skills are required as you will be an advocate of the ward.
Main duties of the job
The post holder will be required to:
- Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order. Ensure identity bracelets available for nursing staff. .
- Receive/welcome visitors onto the Ward and inform Sister/Charge Nurse or deputy of any query they may have.
- Answer the telephone, responding to questions or requests as appropriate.
- Request the services of allied healthcare professionals as requested by nursing staff (eg Phlebotomist /ECG /Technician /Radiographers / Porters).
- Make outpatient referrals as requested by nursing staff.
- Request and collect (or deliver when requested) notes and x-rays from various departments.
- Order transport for patients as requested by nursing staff, competing appropriate paperwork.
- Ensure records are sent from the ward correctly compiled and completed following patient discharge.
- Report identified maintenance defects to engineers, competing appropriate paperwork.
Working for your organisation
The Trust has undergone a period of change and improvement, this has led to an exciting period in which to join this ever evolving Trust which is dedicated to the support and development of staff as well as the provision of excellent patient care
