Non Clinical - Senior Catering Assistant

  • Department Catering
  • Salary £18,870.00 – £19,918 per annum
  • Closing Date 27/05/2022
  • Location The Royal Shrewsbury Hospital
  • Grade NHS AfC: Band 2
  • Job ref 223-SCA-158-C
  • Pension NHS Pension
  • Holidays Generous Holiday Allowance
  • NHS discount Eligible for NHS Discounts
  • Contract Catering
  • Hours Part time - 20 hours per week

Job overview

The Catering Department at The Royal Shrewsbury Hospital are pleased to offer 1 x part-time, 20 hour per week post for a Senior Catering Assistant.

The post holder will be required predominantly to work in our Patient Services and serve at ward level and work in our catering department although may be asked to be part of the Commercial services team in the Catering Department at The Royal Shrewsbury Hospital,  to provide and maintain an efficient Patients catering services.

This will include working at ward level, serving and to clear & clean; working in the main kitchen area assisting with food and delivering to wards. 

If this sounds of interest to you we would welcome your application.

Main duties of the job

General cleaning duties of all areas in accordance with the departments cleaning schedules using the appropriate cleaning materials/chemicals/equipment for the job, and using personal protective equipment PPE as appropriate and required for the job.
Responsible for complying with good hygiene and health & safety practices within the department in accordance with standing operating procedures and current Food Safety and Health & Safety Legislation.
Ensure high standards of personal hygiene are maintained in accordance with the Trust Food Safety Policy Code of Practice 4 in Personal Hygiene and current legal requirements.
To ensure the correct storage and stock rotation takes place within all Patient and Commercial services in line with HACCP principles.
To complete appropriate HACCP food safety documentation including taking and recording food temperatures for the departments HACCP Food Safety Management System and take corrective action where necessary. E.g. recording food temperatures at ward level.
To serve patient meals [either via Trayed meals or bulk heated Burlodge trolleys] accurately as per patient’s choice, liaising when required with ward staff to ensure patients receive the correct meal requested and provide assistance and advice to any new patients.
To provide excellent face to face customer service at all times whilst on the wards and within our commercial outlets.

Working for our organisation

Our Catering department at The Royal Shrewsbury Hospital caters for not only patients but two thriving retail outlets, one being the Mytton Oak Restaurant which can be used by staff, patients and the general public and also our exclusive Caffe Bistro. Both retail outlets serve a variety of hot and cold beverages and also hot and cold meals, there are also numerous vending machines around the hospital that offer both hot & cold drinks and also snacks.

There is also a 24 hour hot and cold food vendor for use when out of hours.

We also have our catering department at The Princess Royal Hospital, Telford and this also has an onsite restaurant and caffe bistro.

Our patient catering service is a cook/chill system, and we have a variety of menu options on each menu service, we use an external supplier for our cook chill food.

From 1st April 2022, it may be a condition of employment for all frontline NHS staff to be fully vaccinated against COVID-19 (the Government are currently reviewing this). If the regulations are still in force on 1st April 2022, you will be required to receive all doses of an approved vaccine (unless you have a valid exemption).

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Education and Qualifications

Essential criteria

Level 2 award in food safety or equivalent
Evidence of a commitment to continuous development

Desirable criteria

Level 3 in Food Safety


Essential criteria

Evidence of experience of working and contributing in a team
Evidence of ability to work under pressure

Desirable criteria

Relevant experience of working in a catering environment

Skills and Knowledge

Essential criteria

Evidence of good literacy skills and the ability to understand instructions, guidance, policies and procedures
Evidence of delivering a high level of customer service

Desirable criteria

Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens
Proven ability to communicate with a wide range of internal and external stakeholders including; patients, staff-members, visitors, suppliers & environmental health

The well-being of our staff is of the upmost importance to us.  If you are offered a role at our Trust, and fall into the increased and higher risk categories as set out by Public Health England (PHE) and NHSI/E, your line manager will complete an risk assessment with you.  This will be completed in conjunction with the latest guidance from Public Health England in relation to Covid-19.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation. 

If successful, by completing the NHS Jobs application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We are committed to offering an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.  In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

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