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**The banding for this role is subject to Agenda for Change evaluation**
This is a key role working in support of the Surgical Quality Governance team. The post holder will provide a full range of personal assistant/administration support duties associated with the level of the post. The post holder is expected to work flexibly to ensure that high quality administration and support is provided at all times, enabling the Investigations Team to function effectively and to provide a positive and efficient image of the Trust.
Main duties of the job
To gather, record and securely retain evidence relating to any incident/action in accordance with current legislation and Codes of Practice
To ensure that all commitments undertaken by the Team are efficiently managed.
Use their initiative to plan time effectively and prioritise all incoming work on a daily basis, including responding quickly, appropriately and communicating clearly in relation to urgent/important and unpredictable issues ensuring a high quality administrative service.
Maintain effective communication networks at all levels across the organisation and to facilitate the effective function of the Team.
To support the team in obtaining relevant clinical notes and drafting timelines for investigation report, when required to do so.
Undertake minute taking of meetings where required
To manage the meeting process by preparing agendas, take, produce and circulate accurate minutes of meetings for all incident investigations.
To report all Serious incidents that are being investigated by the Investigation Team via STEIS in line with contract and Trust requirements ensuring information is accurate.
To update commissioners via STEIS on relevant serious incidents as directed by the Senior Clinical Investigators.
To draft correspondence as directed by the Team
Working for our organisation
This is an exciting opportunity to join the newly created Divisional Quality Governance Team.
You will play an important part in assisting the team into improve the quality and safety of care for our patients. This will include, but is not limited to, the N2N process via the Datix system, mortality and complaints, as well as coordinate and minute investigation meetings and keep accurate logs of outcomes from investigations.
